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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Mountain view
Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby sitting area
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Durango Area Tourism Office
    ‪4 min walk‬
  • Fort Lewis College
    ‪3 min drive‬
  • Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillow-top beds

Presidential King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

The General Palmer Hotel

Historic hotel in Durango with free parking
Coffee/tea in a common area, concierge services and a 24-hour front desk are available at this smoke-free hotel. Self parking is free. Additionally, a library, tour/ticket assistance and a porter/bellboy are on-site. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The General Palmer Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. Enjoy features like free self-parking, plus concierge services and a library.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes on foot from Durango Area Tourism Office
As a guest of The General Palmer Hotel, you'll find a library, a terrace, and a vending machine. The historic The General Palmer Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. The front desk is open around the clock. Self parking is free.

This 4-star Durango hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1095 reviews
Rating 8 - Good. 245 out of 1095 reviews
Rating 6 - Okay. 81 out of 1095 reviews
Rating 4 - Poor. 39 out of 1095 reviews
Rating 2 - Terrible. 21 out of 1095 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Dec 2024

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained very friendly and helpful staff. Breakfast better than expected. Very convenient to train and downtown.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a little get away. It was a beautiful hotel. The room was clean the bed was so comfortable. We had everything we needed. The cookies and tea/coffee was a nice little treat. The staff was lovely and friendly. I would absolutely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy, Pagosa Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was super easy. Staff was all very friendly and helpful. The hotel and rooms are beautiful and well kept.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Victorian features of the hotel were beautiful and have been mixed in nicely with modern touches. The Executive suite had ample room and was comfortable for our two night stay. The staff was friendly and helpful. It was nice to have the option of breakfast at the hotel, but there are tons of restaurants around for other meals. It was a great trip!
Stayed 2 nights in Nov 2024

8/10 Good

Loren

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in downtown Durango
This hotel was in such a great location with ample parking. The staff was super friendly and helpful. Our room was very clean and comfortable. The free breakfast was a bonus and the price was reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Albino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Pleasant service, excellent location and parking.
Stayed 4 nights in Nov 2024

10/10 Excellent

MARLENE, CENTRAL

Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Mio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property location is excellent, bed was comfy, room was big and comfortable. Except there is only one regular chair. Couch and another chair was almost like broken, so old and sinking. They definitely need upgrade those.( we stayed presidential sweet). Other than that we had great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities, room comfort
Would Stay There Again
The hotel is well kept and the staff were very attentive. Our room was confortable. The hotel is close to many shops and restaurant.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I could hear people in other rooms and the main light in the room didn't light up well at all. Most everything else was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn, Branford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2024

8/10 Good

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the historical atmosphere and all the cool places to just relax --chairs, sofas and tables everywhere! We did NOT love the lights from the street shining in our windows with no way to block it! The room was very light all night long. We would love to stay here again but not if there aren't blocking curtains or shades. Also--a short note on the operation of the heating remote would be useful!
Stayed 1 night in Nov 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint boutique hotel
Our room was unique and comfortable. The antique elevator worked great and was tiny and quaint. Breakfast was fair. Liked the Tea station on the floor
Stayed 2 nights in Nov 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical stay
It was beautiful and very comfortable. The staff was exceptional. Will surely recommend 👌 👍. Loved the location and history of the hotel. Wish i booked a view.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
"Historic" hotel that needs repair. There is a difference between historic and rumage sale. The line get blurred here. All in all pretty worn.
Stayed 6 nights in Aug 2024

10/10 Excellent

kEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Close In
The General Palmer is a small hotel on Main St in Durango. It was built in 1898, so the old building has some creeks and groans. The old elevator was a challenge, but manageable. Our room did not have a balcony, but there was a large deck accessable ftom the hallway. We were oriented so we could see the Durango- Silverton trains leave in the AM and return in the PM. If you're a late sleeper, request tge opposite side of the hotel. All the staff was friendly and informative. The complimentary breakfast was good. As you would expect, it was not exceptional but tasty and hot. We enjoyed being on Main St and quick access to the shops and restaurants.
Stayed 2 nights in Oct 2024

6/10 Okay

Barbara

Disliked: Staff & service, amenities
The front desk staff was not friendly and disengaged. The breakfast on Saturday was inedible. Sunday was better. Location was good. And it was a lovely, old hotel. Not really worth the cost, in my opinion.
Stayed 2 nights in Oct 2024

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Small elevator hard to use with big luggage !!
Stayed 2 nights in Oct 2024