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Hilton Durban

5.0 star property

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Photo gallery for Hilton Durban

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Exterior
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001
  • Durban International Convention Centre
    ‪6 min walk‬
  • uShaka Marine World
    ‪4 min drive‬
  • Durban Beach
    ‪4 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Connecting Rooms

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 2 Single Beds

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Premium Apartment, 2 Bedrooms

  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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Exterior

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4.2 out of 5, Very good, (181)
The price is CHF 125
for 1 room
includes taxes & fees
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About this property

Hilton Durban

Luxury Durban hotel connected to the convention centre, steps from Durban International Convention Centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Hilton Durban offers 326 air-conditioned accommodations with indoor private hot tubs and minibars. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Hilton Durban. During your stay, you'll be connected to the convention centre and just a quick walk from The Old Fort. You'll find features such as free WiFi in public areas and a free beach shuttle, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Durban International Convention Centre and 8 minutes on foot from Sahara Stadium Kingsmead
  • Free beach shuttle service
Hilton Durban offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Durban. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Durban hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Hilton Durban has a restaurant on site.
Coral Lounge – This lobby lounge specialises in local and international cuisine and only serves light fare. Open daily.
Vasco's Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Afrikaans, English, German, Hindi, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Covered parking on site (ZAR 55 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 250 for adults and ZAR 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Coral Lounge
  • Vasco's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 3,434 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Lift (99 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 250 for adults and from ZAR 125 for children
  • Covered self-parking fee: ZAR 55.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
All guests must please provide the credit card used to make their booking, upon arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Durban Hilton
Hilton Durban
Hilton Hotel Durban
Hilton Durban Hotel Durban
Hilton International Durban
Hilton Durban Hotel
Hilton Durban Hotel
Hilton Durban Durban
Hilton Durban Hotel Durban

Hilton Durban Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 287 out of 611 reviews
Rating 8 - Good. 204 out of 611 reviews
Rating 6 - Okay. 82 out of 611 reviews
Rating 4 - Poor. 21 out of 611 reviews
Rating 2 - Terrible. 17 out of 611 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Nic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay again at Reception even though I’d already paid via Expedia. I don’t know whose fault it was but it was very annoying and a little embarrassing. And it’s still not been resolved..
Stayed 1 night in Nov 2024

8/10 Good

Mbulelo

Travelled with family
Disappointed
I was disturbed cos it took the hotel more than 5 hours to get my booking which was frustrating for my son. Over and above that we had to show proof many times pertaining to breakfast. Not impressed
Stayed 1 night in Nov 2024

10/10 Excellent

Rizwaana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and quick check in, They allowed us to check in earlier as we arrived sooner than expected which was appreciated Hotel was not too busy but very clean, upmarket and friendly staff We had a good stay even if it was a short while
Stayed 1 night in Nov 2024

10/10 Excellent

ISMAIL FARUK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ismail Faruk

Stayed 1 night in Nov 2024

10/10 Excellent

Ismail Faruk

Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine, Accra

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel. I understand since Covid they had been closed till last month so a lot of work is being done to get things running. Some few things may not be working well but generally I loved the place. Their restaurant meal has so many options especially for breakfast. Chefs are all very friendly and ready to get you something of your choice which is not necessarily on the menu for dinning or lunch options. The staff are great from waiters and waitress in the restaurant to all staff in the lobby to room service. I was treated like a queen. Thank you Hilton. They are my best option for hotels in any country unless there’s none☺️
Stayed 10 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

R O

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

MOHAMED

Stayed 2 nights in Sep 2024

8/10 Good

Kugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great hotel, great location. Overall stay was good. Staff very friendly and helpful. Would like complementary bottled water in room daily which was not provided. Great facilities and modern finishes.
Stayed 16 nights in Dec 2020

6/10 Okay

Mohamed Zeyn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed Hilton Stay
I was extremely disappointed with the overall service considering this hotel is rated as a 5-star hotel. It took 3 attempts to make telephonic contact with the reception desk when calling to enquire about the parking options. When I arrived at the hotel, the elevator to the lobby was out of service. The key card system was offline so had to be escorted to the room and the key delivered later. The furniture looked very poor and had water damage. There were stains on the curtain that looked like blood. Water was leaking from the ceiling that woke us which I reported and was promised that a service person would come to follow up which never materialized. I ordered a halaal meal for a specific time at breakfast as suggested by your hotel guide however when I got to the restaurant, there was no special catering waiting for me and my wife. I am sure that Hilton will just offer a standard response as usual and not make up for this poor experience.
Stayed 1 night in Dec 2020

8/10 Good

Chisha

Stayed 1 night in Dec 2020

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improve your overal breakfast
It was satisfactory but the breakfast leaves much to be desired. I am sure you can do better here
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Nosiphiwo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Vusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2020

10/10 Excellent

Sungwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood trip
Nice hotel. Food was not bad. But location was not good. But managable as using car.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was excellent. Service was good for the most part. Know your rates otherwise they can rip you off
Stayed 1 night in Mar 2020

10/10 Excellent

Mandy

Stayed 3 nights in Feb 2020

8/10 Good

Dunisani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good though it felt like a 4 star experience.
Stayed 2 nights in Feb 2020

6/10 Okay

Cobus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and airy nature of hotel. The CBD and beach are nearby
Stayed 1 night in Jan 2020