10/10 Excellent
Amy M
3 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities
I loved SO much about this stay. The Family Suite was exquisite, so beautiful and the VIEW! My check in and check out staff were wonderful. The only reasons I gave staff and service 3 stars were: the breakfast staff was very inexperienced - the wait to order was 15 minutes - to even talk to a server I had to get up and flag them down after waiting without acknowledgement all that time, then the wait for food was another 15 minutes. When you're up against a check out time, that's a lot of wait time! Also, parking is quite hard, especially if you're not European. You have to have a European phone number to pay to park in the (only 7) non-resident spots that are available in the immediate area. I finally was able to call internationally to pay for a parking spot - which was quite expensive and a total hassle. If the check in staff person (who was alone and in demand) had told me how hard it would be to park I might have looked for other options.
Amy M
Stayed 1 night in Sep 2024