"Coffee machine did not work and one of the lights would not switch off very inconvenient " Plus
31 janv. 2020 par marius niculescu
Good morning Anonymous, We appreciate your feedback, and we are sorry for the inconvenience that you encounter during your stay with us. However, we are sorry that you didn't brought to our attention those issues while you are in, to give us a chance to address them, so you can have an amazing experience
7 janv. 2020 par Thom C
Dear guest, Thank you for taking some time to leave a lovely review of your recent stay with us at Radisson Collection Edinburgh. I am very much delighted to hear that you enjoyed your stay with us and found your room comfortable. We hope to welcome you back to Edinburgh again in the near future. Best Regards, Thom Chalmers Guest Relations Manager
31 oct. 2019 par Radisson Collection
Dear Guest, Thank you very much for your lovely 5 out of 5 review we are so pleased to read that you enjoyed your time with us and we hope to welcome you again in the future. If we can be of any further assistance please do not hesitate to get in touch. Kindest Regards Abbie Guest Service Executive
26 mai 2019 par Eilidh
Thank you kindly for taking the time to review your recent stay at Radisson Collection Edinburgh. I am thrilled to hear that you enjoyed the breakfast at the hotel, the Eggs Benedict was a good choice! Regarding the windows in the room, due to Scottish legislation many of our rooms have windows that are not allowed to be opened. That being said we do have a few rooms where this is possible and if you chose to stay with us again we would do our utmost to accommodate this request for you. Kind Regards, Eilidh Guest Services
8 mai 2019 par Laura B
Dear Guest, Thank you for taking the time to review your recent stay. We are very pleased that you enjoyed your time with us in Edinburgh. We do hope to welcome you again to the Radisson Collection in the near future! Kind regards, Laura B Guest Services
7 mai 2019 par Eilidh
Thank you for taking the time to review your recent stay at Radisson Collection Edinburgh. I am glad that you enjoyed your stay with us and found our staff to be welcoming and professional. I am sorry to hear that you had issues with your television, if you would like to discuss this further please do get in touch with us directly. We hope to welcome you back to stay with us again in the near future. Kind Regards, Eilidh Guest Services
27 avr. 2019 par Heather - Guest Relations Manager
Thank you for your 5 star review! I am delighted that you enjoyed your stay with us, I hope to welcome you again very soon! Kind regards,
15 avr. 2019 par Heather Collins - Guest Relations Manager
Thank you for taking the time to review your recent stay and for your lovely comments! I am delighted to see that you enjoyed your time with us in Edinburgh and made use of our central location to explore the city. We do hope to welcome you again to the Radisson Collection in the near future! Kind regards
10 avr. 2019 par Heather Collins - Guest Relations Manager
Thank you for taking the time to leave some feedback about your recent stay with us. I am delighted that you made the most of our super central location to explore our beautiful city. I do apologise that you had an earlier-than-expected wake up due to sunlight coming into your room. I have passed on your comments to our maintenance team who will take the necessary to ensure every guest has a good night's sleep. We hope to have the pleasure of welcoming you again very soon. Kind regards,