Hotel in El Fuerte with 24-hour front desk and restaurant
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a banquet hall are on-site.
Hotel Santa Elena offers 23 air-conditioned accommodations, with complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Santa Elena, you're just a quick walk from El Fuerte Plaza. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free Wi-Fi in some public areas
Free self-parking
Enjoy a bite to eat at Mansion Orrantia, a fine-dining restaurant that serves local and international cuisine
Cooked-to-order breakfast served weekends for a fee
Services include a concierge and luggage storage
Steps from El Fuerte Plaza and Municipal Palace
Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Santa Elena also features a terrace, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis.
This 3-star El Fuerte hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:30 AM and 11:30 AM.
Mansion Orrantia – This fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 150 metres
Street parking available
Return airport shuttle (surcharge)
Free self parking on site
Limited on-site parking
Food and drink
Weekend cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 120 for children
A bar/lounge
A restaurant
Restaurants on site
Mansion Orrantia
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Outdoors
Garden
In a provincial park
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Pillowtop mattress
Bathroom
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Santa Elena
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately MXN 150 for adults and from MXN 120 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.