Anthony, the property manager, was very responsive during the booking process and during our stay. The day before I did have to ask for the check-in procedures as we were traveling long distances separately and I did not feel comfortable waiting until the day of our stay to receive those instructions as Anthony said he usually does. When I arrived the thermostat was set to 77º and the place was VERY hot, but that was easily fixed. The fenced back yard looked like the perfect place for our pups to play, but on closer inspection there were large pieces of broken glass and A LOT of old poop out there. After cleaning it up and making it safe, we did enjoy having the fenced yard. We brought food to cook as the listing said the place had a fully-stocked kitchen. But, actually, the oven did not work and basic items like a cutting board and mixing bowl were nowhere to be found. Anthony did offer to come over and fix the oven, but we had planned a weekend alone together, so we declined. Other than a full trashcan in the kitchen (and the situation in the yard), the place was cute and clean when we arrived and we enjoyed our stay. But there is definitely room for improvement