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The City Gate Hotel

4.0 star property

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Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe
Front of property
Bar (on property)
Meeting facility
Deluxe Double Room | Bathroom | Combined shower/bathtub, rainfall showerhead, free toiletries

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Iron Bridge, Lower North Street, Exeter, England, EX4 3RB
  • Exeter Cathedral
    ‪3 min walk‬
  • Exeter's Historic Quayside
    ‪6 min walk‬
  • University of Exeter
    ‪9 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪12 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

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About this property

The City Gate Hotel

Art Deco inn with restaurant and bar/lounge
A restaurant, a bar/lounge and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a TV in a common area are on-site.
The City Gate Hotel offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The City Gate Hotel. During your stay, you're just a quick walk from Harlequins Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a terrace
  • Steps from Guildhall Shopping Centre and Harlequins Shopping Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at The City Gate Hotel.

This 4-star Exeter inn is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10:00 AM and at the weekend from 8 AM to 10:00 AM.
The City Gate Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per accommodation, per stay, plus a one-time cleaning fee of GBP 20
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 20 per accommodation, per stay plus a one-off GBP 20 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

City Gate Exeter
City Gate Hotel
City Gate Hotel Exeter
Hotel City Gate
The City Gate Hotel Exeter, Devon
City Gate
The City Gate Hotel Exeter Devon
The City Gate Hotel Inn
The City Gate Hotel Exeter
The City Gate Hotel Inn Exeter

The City Gate Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 245 out of 460 reviews
Rating 8 - Good. 151 out of 460 reviews
Rating 6 - Okay. 40 out of 460 reviews
Rating 4 - Poor. 17 out of 460 reviews
Rating 2 - Terrible. 7 out of 460 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good restaurant. Friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Travelled with partner
Liked: Staff & service
Comfy bed, good central location next to the shops and car parks. Room was plenty for what we needed.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Road works outside the property which started up early outside our window! Sii II per comfy bed and lovely shower !
Stayed 2 nights in Feb 2025

6/10 Okay

Adam

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was tired and grubby and their were pubic hairs in the bed, so not the best.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

smart as

awesome rooms. lovely bar. outside space is exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

Quintin

Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Stayed 1 night in Dec 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service
This was a convenient location to High Street. However, it was not clean. Gunk came out of the bathroom fan all over our toothbrushes etc. Our room was cleaned only once for a three day stay. The reception area was dirty. The fire alarm went off at 12:30 am. Had to wait outside 30 minutes. Staff was not on site. No apologies from staff next day. Would not recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was amazing and the service was really friendly
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely food

Overall very good. Excellent food but we arrived for our 7 pm dinner reservation to be told the kitchen was closed until 7.30. After a long and difficult journey to get to the hotel courtesy of Storm Bert this was very disappointing. Even at check in we were not given this information
Stayed 1 night in Nov 2024

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zane

Stayed 1 night in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent, food excellent, bedding and towels and products excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

H

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good service in a very nicely renovated hotel. Good breakfast and reasonable prices
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place. Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staff
Stayed 1 night in Aug 2024