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Metro Inns Falkirk

2.5 star property

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Photo gallery for Metro Inns Falkirk

Reception
Reception
Iron/ironing board, bed sheets
Reception
Reception

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Bean Cross Farm Polmont, Falkirk, Scotland, FK2 0XS
  • Place, Macdonald Inchyra Hotel Spa
    ‪1 min drive‬
  • Place, Helix Park
    ‪2 min drive‬
  • Place, Falkirk Wheel
    ‪16 min drive‬
  • Airport, Edinburgh (EDI)
    ‪21 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Iron/ironing board, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Iron/ironing board, bed sheets

Classic Twin Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room

Iron/ironing board, bed sheets

Basic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room, 1 Bedroom (Shared)

Iron/ironing board, bed sheets

Basic Triple Room, 1 Bedroom (Shared)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Reception
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  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 585 reviews
The price is CHF 68
includes taxes & fees
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About this property

Metro Inns Falkirk

Hotel with free parking, near Helix Park
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Metro Inns Falkirk offers 75 accommodations with washers/dryers. Digital televisions are provided. Accommodations all include kitchens. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Metro Inns Falkirk. During your stay, you'll be within walking distance of Helix Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include laundry facilities and a vending machine
  • Just a 3-minute drive from Helix Park and a few minutes from The Kelpies
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Metro Inns Falkirk also features a vending machine and laundry facilities. Free self parking is available.

This Falkirk hotel is smoke free.

Richmond Bar – On-site restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Richmond Bar

Family friendly

  • In-room kitchen
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • Kitchen

More

  • Heating
  • Iron/ironing board on request
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 2:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Metro Inns Falkirk Hotel
Metro Inns Hotel
Metro Inns
OYO Metro Inns Falkirk
Metro Inns Falkirk Hotel
Metro Inns Falkirk Falkirk
Metro Inns Falkirk Hotel Falkirk

Metro Inns Falkirk Reviews

Reviews

5.8
Rating 10 - Excellent. 137 out of 789 reviews
Rating 8 - Good. 174 out of 789 reviews
Rating 6 - Okay. 159 out of 789 reviews
Rating 4 - Poor. 110 out of 789 reviews
Rating 2 - Terrible. 209 out of 789 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The receptionist was brilliant and did her job well. No shaver socket, no bedside lamps, no hairdryer as advertised. Kettle too big to fit under the tap. Shower door could not be totally closed. Mildew and cracked tiles in shower room. Window sill had half the paint missing. I have photos of everything which I will send to head office. Hotel basically needs a revamp as not really fit for purpose. Tonight we are in another motorway services hotel which is cheaper and 5 star by comparison.
Stayed 1 night in Oct 2025

2/10 Terrible

Selina

Business traveller
Disliked: Staff & service, room comfort
Very small Rooms couldn’t move in them. Very cold
Stayed 1 night in Oct 2025

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
This is by far the most disgusting place I’ve ever seen. There was literal feces smeared on the wall. The mattresses have to be 40 years old at least and are stained beyond anything my worst nightmares could come up with. The shared bathrooms were even worse. I can’t believe Expedia even allows a place like this on their site. The health department needs to be called. We left and had to use hand sanitizer just from being in the building.
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great and really helpful. You get what you pay for, it is rough around the edges (carpets are terrible and some of the toilets and showers were locked so we were unable to use them). A handy location for the sites.
Stayed 2 nights in Sep 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Awful place dirty smelly room overwhelming smell of drugs we refused to stay .never done that before anywher but this was absolutely disgusting
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
You get what you pay for, the room nice enough but there cracked paint and the pilows were very small but for the price it was well worth . comftable bed and clean. Maybe tad nosy from other guests as walls aren't thick so maybe a set of ear plugs and your good to go.
Stayed 1 night in Sep 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy hotel, should be fumigated.

We arrived at hotel at 9pm. Given room key. Even going to room, the hotel smelt dirty. Got to room, sat on the bed and there was a horrible smell. We traced the smell to the mattress, which looked like it had been used as a toilet. Went to reception to complain and was told all the other rooms were just the same as it was a budget hotel. Tried to contact Hotels.com to no avail. We tried all local hotels to try to get a room, again to no avail. As my husband is disabled we had no alternative but to go back to the hotel. On getting back to the hotel the man on reception as good as laughed as us, and said he told us we wouldn't get anywhere else. So we had no alternative but to go back to the room. We ended up watching tv until 2am, lying on top of the bed in our pj's and onesies, with the window open as the smell was that bad. The bed was so disgusting that you could not have got under the covers. We would recommend NOT to use this hotel as it truly is filthy and we are disgusted by the fact that Hotels.com have this hotel listed on their website. If you do book this hotel we would recommend you do remove the sheet and look at the mattress before sleeping on it. Please see the photos we have put on.
Stayed 1 night in Sep 2025

8/10 Good

Sargon

Stayed 1 night in Sep 2025

2/10 Terrible

glenda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 1 night in Sep 2025

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t the best an I suffer with back problems an I asked to change the room an the block with the glasses gave me attended say there’s nothing wrong with the bed an there clearly was the pillow side was lower than the end you put your feet when you layed down on it an by eye you could see
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Travelled with family and small children
Liked: Staff & service
Rooms were interesting
Stayed 2 nights in Sep 2025

2/10 Terrible

Svetlin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything is old and unmaintained. Dirty and torn carpet. Two toilets and two bathrooms for the entire corridor (more than 15 rooms). I entered the toilet with my backpack on my back and the door closed behind me. It is so narrow that I had to take off my backpack to be able to turn around.
Stayed 1 night in Sep 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs renovation in a big way
Stayed 1 night in Sep 2025

2/10 Terrible

Charmaine

Travelled with family

Will never stay here again

Very dirty, ripped blind, noisy. The toilets and showers are seperate to the room, very dirty, strong smell of urine.
Stayed 1 night in Sep 2025

10/10 Excellent

Farrison

It was very good
Stayed 1 night in Sep 2025

10/10 Excellent

Pippa

Stayed 1 night in Sep 2025

10/10 Excellent

Meriden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 2 nights in Jun 2025

4/10 Poor

ercu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shaena

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unbelievable bed! Felt every spring. Just awful.
Stayed 1 night in Sep 2025

10/10 Excellent

Eliot

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

John, OFallon

Disliked: Property conditions & facilities
Room furnishings not good shower did not work properly. Shower head leaked heavily. Room very small and cramped. The hotel personnel were very nice
Stayed 1 night in Sep 2025

2/10 Terrible

Hanan

Stayed 2 nights in Sep 2025

6/10 Okay

Martin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Untidy and tired hotel. Very budget.
Stayed 1 night in Sep 2025