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Orwell Hotel

3.5 star property

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Photo gallery for Orwell Hotel

Front of property
Suite | Living area | Flat-screen TV
Business centre
Triple Room | Living area | Flat-screen TV
Library

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Hamilton Road, Felixstowe, England, IP11 7DX
  • Felixstowe Seafront Gardens
    ‪13 min walk‬
  • Felixstowe Ferry Golf Club
    ‪3 min drive‬
  • Martello Tower
    ‪3 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin room 1

Twin room 1 | Iron/ironing board, free WiFi, bed sheets

Twin room 1

  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Double Room

Luxury Double Room | Iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Orwell Hotel

Hotel in Felixstowe with 2 restaurants and 24-hour front desk
2 restaurants, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Orwell Hotel offers 60 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Orwell Hotel. During your stay, you'll be within walking distance of Felixstowe Seafront Gardens. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Westfield
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 13 minutes on foot from Felixstowe Seafront Gardens and a 2-minute drive from Ocean Boulevard Fun Park
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Orwell Hotel also features a garden, coffee/tea in common area, and dry cleaning/laundry services. Free self parking is available.

This 3.5-star Felixstowe hotel is smoke free.

The hotel hosts a free manager's reception daily.
Westfield – This restaurant specialises in British cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Buttery – This pub specialises in British cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Moldovan, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Buttery
  • Westfield

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.95 for adults and from GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Orwell Hotel FELIXSTOWE
Orwell FELIXSTOWE
Orwell Hotel Hotel
Orwell Hotel Felixstowe
Orwell Hotel Hotel Felixstowe

Orwell Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 194 out of 527 reviews
Rating 8 - Good. 201 out of 527 reviews
Rating 6 - Okay. 82 out of 527 reviews
Rating 4 - Poor. 33 out of 527 reviews
Rating 2 - Terrible. 17 out of 527 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Vanda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in urgent need of refurbishment when the new owners take over.
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Stayed 1 night in Jan 2025

6/10 Okay

Derek

Business traveller
Disliked: Cleanliness, property conditions & facilities

Same Orwell, needs TLC

Some of the hotel is good, but a lot hotel is run down and needs some TLC. Rooms are OK, cleaning should be better, especially the bath and surrounding areas. 2 tissues were placed in a holder, no cardboard box so I assume they were put in there by hand.
Stayed 1 night in Jan 2025

6/10 Okay

Lloyd

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Stay at Orwell not up to expectations

A group of 12 of us arrived on Friday evening Lovely large free carpark On entering the hotel it was stunning , very Grand & clean , a bit cold , but it was freezing outside & it is a large building We went to reception ,one person on desk, we booked in, went to us the lift, but it was out of action (out of action all weekend too) ,so we used the stairs , got to room opened the door , nice electronic key Room was quite spacious & looked clean, until we went into the bathroom , 1/4 of a toilet roll on holder but one on system .The floor was dirty with dust & bits everywhere ( see photo) Tiles around bath were dirty & needed a wipe down , hot water was good in our room, but others on our group said it was only Luke warm all weekend Bed was comfortable with bedding crisp & clean Tea & coffee in room was good Others in our group faired a lot worse than us , so we counted ourself lucky Went down to bar for a drink , I had pre warned them that lots of people would be using the bar over the weekend No lager on tap & poor choice of anything else across the board So luckily we had brought our own So we sat in the lounge drinking our own drink Breakfast was ok , would like some fruit & was constantly running out , but replaced when asked , if they had it So to sum up ; more cleaners needed & to up their game in all rooms The bar needs an overhaul Staff shortage was very evident Shame has it could be a lovely hotel with a bit more attention :-( Get in the hotel inspector
Stayed 2 nights in Jan 2025

6/10 Okay

Chipo

Liked: Cleanliness, staff & service
It’s good but it’s only that it is old
Stayed 1 night in Jan 2025

6/10 Okay

M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Orwell Felixstowe

Its a nice enough hotel but i didnt have hot water in my room.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 3 nights in Jan 2025

8/10 Good

Nigel

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Renuka

Stayed 1 night in Dec 2024

4/10 Poor

Derek

Stayed 2 nights in Dec 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Full of charm but in need of repair. A lovely hotel but tired flakey paint and heating inefficient. Staff provided heater. Sorted. Will definately stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff room good. A better choice of evening meals would be good only 5 choices. Ok if you like chips.
Stayed 3 nights in Dec 2024

8/10 Good

Carl

Nice bar and lounge area,comfortable bed and warm room,clean but looking abit dated
Stayed 1 night in Nov 2024

8/10 Good

Paul

Stayed 1 night in Nov 2024

8/10 Good

darren

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Stayed 2 nights in Oct 2024

10/10 Excellent

Anuhya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michaela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recomanded

Outstanding. Thank you Aurora Balan... Very friendly:-)@
Stayed 1 night in Nov 2024

6/10 Okay

Pritesh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Moldovan receptionist was very friendly. I had booked a Superior room, but the booking showed Double room. He upgraded me to a Suite. On the other hand the lady receptionist in the morning was not so friendly. I asked if I could check out an hour later than usual as I had a little toddler who was still asleep, she said I would need to pay extra for it. The room was cleaned but the kettle in the room was not safe to use. It was full of limescale. I went down to the reception and asked if it can be changed. I waited an hour for one to be sent to my room but it never came, I then rang the reception and they send me another kettle after 5 minutes. However this was again in the same state. So I didnt get to enjoy my hot chocolate and coffee.
Stayed 1 night in Nov 2024

6/10 Okay

ALVIN

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms food staff
Stayed 1 night in Oct 2024