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Best Western Palace Inn Hotel

4.0 star property

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Photo gallery for Best Western Palace Inn Hotel

Exterior
Lobby
Down duvets, in-room safe, desk, blackout curtains
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking included
  • Pet-friendly
  • Room service

Explore the area

Map
Via Eridano 2, Ferrara, FE, 44100
  • Ferrara Cathedral
    ‪4 min drive‬
  • Palazzo dei Diamanti
    ‪5 min drive‬
  • Castle Estense
    ‪5 min drive‬
  • Bologna (BLQ-Guglielmo Marconi)
    ‪34 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed (Sofabed is a double bed)

Family Room, 1 Queen Bed (Sofabed is a double bed) | Down duvets, in-room safe, desk, blackout curtains

Family Room, 1 Queen Bed (Sofabed is a double bed)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 3 Single Beds

Classic Room, 3 Single Beds | Down duvets, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Down duvets, in-room safe, desk, blackout curtains

Comfort Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Down duvets, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Palace Inn Hotel

Suburban hotel with free local area shuttle and 24-hour fitness centre
A 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include conference space, concierge services and dry cleaning. Housekeeping is available on request.
Best Western Palace Inn Hotel offers 85 accommodations with a safe and complimentary bottles of water. This accommodation is furnished with queen sofa beds. Beds feature down duvets. Digital televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Palace Inn Hotel, you'll be within walking distance of Stadio Paolo Mazza. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 3-minute drive from Stadio Paolo Mazza and a few minutes from Scientific and Technological Pole – University of Ferrara
  • Free local-area shuttle service
  • Pets welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 667 square feet (62 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Palace Inn Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Ferrara hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 667 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Queen sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR2.50 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT038008A1QPAR75JU

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Palace Ferrara
Best Western Palace Inn Hotel
Best Western Palace Inn Hotel Ferrara
Ferrara Holiday Inn
Holiday Inn Ferrara
Holiday Inn Ferrara
Ferrara Holiday Inn
Best Western Hotel Ferrara
Best Western Palace Inn Hotel Hotel
Best Western Palace Inn Hotel Ferrara
Best Western Palace Inn Hotel Hotel Ferrara

Best Western Palace Inn Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 258 reviews
Rating 8 - Good. 125 out of 258 reviews
Rating 6 - Okay. 18 out of 258 reviews
Rating 4 - Poor. 6 out of 258 reviews
Rating 2 - Terrible. 3 out of 258 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

STEVEN

Stayed 1 night in Oct 2024

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel on the outskirts of town - car essential if you want to get around
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly but professional a fab stay.
The team at the hotel were all very helpful, especially to us as we don’t speak Italian! The restaurant that was recommended in the historic part of Ferrara was great and this was really helpful too.
Stayed 1 night in May 2024

6/10 Okay

Emily

Stayed 1 night in Mar 2024

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel if you travel by car
I have used this facility many times. Staff is extremely gentle and attend to client's needs. Rooms are equipped with all it is need for a hotel of this category. Nice shower, good variety of TV channels but only in italian and good bed. Breakfast exceeded my expectation especially for a Best Western. A plus is the free parking and the vicinity to the Highway. City Center is just 5 minutes drive and there are plenty of parking (paying) around. The hotel also offers bikes service, I believe, so you can feel like a real Ferrara citizen, being the city full of bikers all around. I will be back again for sure, as always when I am in Ferrara.
Stayed 12 nights in Oct 2023

2/10 Terrible

Susanne

Stayed 1 night in Oct 2023

10/10 Excellent

Moein

Stayed 4 nights in Jul 2023

8/10 Good

Nuno

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No more free bikes
I was supposed to stay for 2 weeks at this hotel. Unfortunately, the manager decided to start charging the rent of bikes, even though in states "free use of bikes" on HOTELS.COM. The front desk personnel was not helpful and even laugh when I explained that the reason I book this hotel is because of the free use of bikes. I immediately decided to cancel the rest of my stay and went to another hotel in Ferrara with free bikes.
Stayed 5 nights in May 2022

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Mediocre all-round
This hotel offered a lot of things online that were not available due to COVID (food services). The listing should absolutely be updated. The reception closes from 11pm-7am, so good luck getting breakfast if you have to leave early. The beds were rock-hard, and there were no prices available for the items in the fridge (3Euro for a small bag of crisps). The amenities provided were squeeze bottles of soap in the shower and by the sink, towels and toilet paper. There was a water heater machine that I could not figure out how to add water to, so no self-made coffee, and a mini fridge. The internet was OK for completing my work, making phone calls, and streaming videos but I had to adjust to a lower quality. The gym was decent, but the treadmill did not work. When I checked-in, I told the receptionist that I would be leaving a day earlier than my previously booked (but not paid) reservation. When I checked-out, they had already charged me for the full reservation. They were "kind" enough not to charge me the tax. The hotel is close to an Aldi, a Lidl and a Steakhouse, which was the ONLY good thing about the location. The prices for laundry were ridiculous (one shirt cost 6 Euros) Don't stay here for more than one night.
Stayed 6 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7W
all good
Stayed 27 nights in Sep 2020

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

MARCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable hotel with a good balance quality-price The free parking make a difference if you have a car. The Staff is professional and willing to help
Stayed 6 nights in Dec 2019

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Paul Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Tomaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!! The girls at the front desk were so helpful and great to deal with
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ! Large , comfortable room. Great breakfast Buffett for 4€. Wonderful staff. One of the best hotel stays in past 2 years.
Stayed 2 nights in May 2019

8/10 Good

nury

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Stay
Very clean and well run. Everything is good including the staff and breakfast. It is right outside of the city close to the highway.
Stayed 1 night in Jun 2018

2/10 Terrible

David

Disliked: Staff & service, room comfort
Big brands cannot always be relied on
Bed hard as nails, scrum getting into the (separate) restaurant, check out takes too long