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Hotel Emmy - five elements

4.5 star property

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Photo gallery for Hotel Emmy - five elements

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Sauna
Exterior
Front of property
Suite King Laurin with two floors | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Laundry
  • Parking included
  • Room service

Explore the area

Map
Via Putzes, 5, Fie allo Sciliar, BZ, 39050
  • Fiè Lake
    ‪18 min walk‬
  • Völser Pond
    ‪7 min drive‬
  • Seis-Seiser Alm Gondola
    ‪9 min drive‬

Room options

View all photos for Oak room with balcony and mountain view

Oak room with balcony and mountain view | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Oak room with balcony and mountain view

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Suite King Laurin with two floors

Suite King Laurin with two floors | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite King Laurin with two floors

  • 70 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Single Beds

View all photos for Suite Presile

Suite Presile | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite Presile

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Pine room with balcony and valley view

Pine room with balcony and valley view | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Pine room with balcony and valley view

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Oak room with balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Oak room with balcony

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior room with terrace

Superior room with terrace | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior room with terrace

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Stria with balcony and mountain view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite Stria with balcony and mountain view

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior room with small balcony

Superior room with small balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior room with small balcony

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Dolasilla with valley view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite Dolasilla with valley view

  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Larch room with terrace

Larch room with terrace | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Larch room with terrace

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Dolasilla with mountain view

Suite Dolasilla with mountain view | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite Dolasilla with mountain view

  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Pine room with balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Pine room with balcony

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Stria with balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite Stria with balcony

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel Emmy - five elements

Winter wonderland with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Emmy - five elements for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Emmy - five elements offers 51 accommodations with laptop-compatible safes and complimentary bathrobes. Rooms open to balconies or patios. 50-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Hotel Emmy - five elements, you're just a quick walk from Dolomites. Features include free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Restaurant
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Dolomites and 13 minutes on foot from Schlern-Rosengarten Nature Park
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. This luxury hotel also offers a children's pool and a sauna. Self parking is free.

This 4.5-star Fie allo Sciliar hotel is smoke free.

Restaurant – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle tours
  • Books
  • Children's pool
  • Foosball table
  • Full-service spa
  • Golf carts
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Optional golf privileges
  • Optional ski privileges
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 8)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Emmy - five elements offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 9:30 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021031A1T7PHYSUI

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Emmy Dolomites Family
Emmy Dolomites Family Fie allo Sciliar
Hotel Emmy Dolomites Family Resort
Hotel Emmy Dolomites Family Resort Fie allo Sciliar
Hotel Emmy five elements Fie allo Sciliar
Hotel Emmy five elements
Emmy five elements Fie allo Sciliar
Emmy five elements
Hotel Emmy five elements SPA
Hotel Emmy five elements SPA
Hotel Emmy Five Elements Hotel
Hotel Emmy - five elements Hotel
Hotel Emmy - five elements Fie allo Sciliar
Hotel Emmy - five elements Hotel Fie allo Sciliar

Hotel Emmy - five elements Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

James, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good family and spa hotel in lovely location
Our family had a great time here. Staff were good with the kids and there's a nice mix of kids activities and adult spa and relaxation. Food was generous and healthy and value overall fine. There were a few minor annoyances - restrictive pool hours, automatic lighting and difficult to decipher aircon in room but all in all we had an excellent visit.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Exceptional hotel - immaculate fixtures and finish, attentive and friendly service, great food, great spa and pool, lovely views, and great local amenities.
Stayed 3 nights in May 2017

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Blick aus dem Zimmer ist traumhaft. Der Wellnessbereich ist toll. Leider entspricht das Abendessen nicht der köstlichen Küche Südtirols. Die Speisen sind lieblos angerichtet, geschmacklich unausgewogen abgeschmeckt, lauwarm und seltsam kombiniert.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFEKT*****
Stayed 5 nights in Sep 2024

10/10 Excellent

SOO YOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Ein sehr schönes Hotel, tolles Essen, sehr freundlicher Service.
Stayed 7 nights in May 2023

10/10 Excellent

Massimo

Stayed 1 night in Oct 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

6/10 Okay

paolo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
SECONDA VOLTA IN QUESTO SPLENDIDO HOTEL VERAMENTE BELLISSIMO. MOLTO DELUSO DALL'ASSISTENZA RICEVUTA PER UN PROBLEMA CON L'ELETTRICITA' IN CAMERA. L'ADDETTO ALLA RECEPTION ERA PIU' PREOCCUPATO DEL PROBLEMA PER L'HOTEL CHE A RISOLVERE IL PROBLEMA A NOI CHE DOVEVAMO PASSARE LA SERATA IN CAMERA SENZA RIUSCIRE A VEDERE LA TV E SENZA LUCE, PER FARE IN MODO CHE LA LUCE NON SI ACCENDESSE DA SOLA NEL PIENO DELLA NOTTE. HO CHIESTO LA MATTINA DOPO PERCHE' NON CI AVESSE FATTO CAMBIARE STANZA, VISTO CHE ERA PERFETTAMENTE A CONOSCENZA DEL PROBLEMA GIA' CAPITATO DI RECENTE AD ALTRI CLIENTI. LA RISPOSTA E' STATA CHE ALLE 22 LA RECEPTION CHIUDE E QUINDI ERA IMPOSSIBILE FARLO. ALLIBITO ME NE SONO ANDATO PERCHE' RITENGO CHE IN UN HOTEL DEL GENERE NON SI POSSA RICEVERE UN TRATTAMENTO DI QUESTO TIPO. A PARTE QUESTO LA TV IN STANZA ERA PIENA DI POLVERE E NON ABBIAMO MANGIATO BENE COME LA VOLTA PRECEDENTE, CIBO DEL RISTORANTE PIUTTOSTO MEDIOCRE. MOLTO BUONA E VARIA LA COLAZIONE CON MOLTI PRODOTTI DEL TERRITORIO. BELLISSIMA LA ZONA BENESSERE ANCHE SE DOVREBBE ESSERCI ALMENO UNA PERSONA PREPOSTA VISTA LA PERICOLOSITA' POTENZIALE DELLE SAUNE SEMPRE IN FUNZIONE.
Stayed 1 night in Mar 2022

8/10 Good

Klaus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, Guter Wellnessbereich, freundliches Personal, Parkplätze in der Garage etwas eng, gutes und reichhaltiges Essen
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sehr groß. Der begehbare Kleiderschrank bietet genügend Platz für einen längeren Aufenthalt. Das Personal war stets bemüht und freundlich. Der Ausblick vom Speisesaal über Völs ist sehr schön. Einzige Mankos: die engen Garagenplätze und dass das Abendessen meist sehr lind gewürzt war.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein Super Aufenthalt wir kommen gerne wieder.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura pulita e personale bravissimo
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ottima struttura.. enorme pecca il personale addetto ai massaggi assolutamente non idoneo ed incompetente....dispiace oltremodo che la cosa sia stata segnalata alla Direzione e che la stessa non si sia preoccupata neanchè di farci delle scuse..... peccato
Stayed 6 nights in Jan 2019

10/10 Excellent

Det, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, familiengeführtes Hotel mit Blick auf die Tiroler Berge.
Stayed 4 nights in Oct 2018

10/10 Excellent

Didi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles, sehr sauberes und ruhiges Hotel. Sehr gutes Essen.
Stayed 6 nights in Sep 2018

10/10 Excellent

Anna, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach traumhaft!
Wunderschöne Suite mit eigenem Schrankraum, herrliche Lage, ausgezeichnetes Essen, Garagenplatz inkludiert, sehr nettes Personal, herrliche Betten- kurz- wir hatten eine wunderschöne Zeit und kommen bestimmt wieder!!!
Stayed 4 nights in Sep 2018

8/10 Good

Raffaella

Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentile ed accogliente,stanza molto bella e curata. Peccato che il divano letto per la terza persona non avesse un buon materasso ma fosse assemblato dalla seduta in similpelle dello stesso estremamente rigida e per niente adatta alla funzione di letto.Buffet molto ricco e vario, apprezzata la possibilità di farsi la centrifuga.La cucina un po' pretenziosa.Molto buona la carne ed i piatti locali.
Stayed 2 nights in Jul 2018

10/10 Excellent

HM, Allgäu/ Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exzellentes Verwöhnhotel
Wir Ware eine Woche hier um dem Stress des Alltags zu entkommen. Dass ist uns hier in Völs sehr gelungen. Dass Hotel hält dass was es verspricht , wir kommen auf jeden Fall wieder 🤗👍
Stayed 7 nights in Oct 2017

10/10 Excellent

Marc, Aachen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Essen und ein toller Ausblick
Das Hotel ist sehr gut gelegen. Von hier aus kann man innerhalb von maximal 40 Minuten fast jede größere Stadt Südtirols erreichen (Brixen, Meran, Bozen) In unmittelbarer Umgebung findet man viele Freizeitmöglichkeiten. Das Hotel eignet sich sehr gut für Familien. Der Spielbereich ist sehr großzügig. Das Essen ist sehr gut und auch das Personal geht herzlich auf die Kleinen ein. Der Wellnessbereich ist optimal von dem Pool und dem Kinderbecken getrennt, somit kann man in Ruhe entspannen und die Kinder können sich austoben. Für alle ist etwas dabei.
Stayed 4 nights in Sep 2017