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Unterhof

4.0 star property

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Photo gallery for Unterhof

View from property
Snow and ski sports
View from property
View from property
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Pool
  • Housekeeping

Explore the area

Map
Neuberg, 33, Filzmoos, Salzburg State, 5532
  • Grossberg Ski Lift
    ‪3 min walk‬
  • Bögrainlift
    ‪6 min walk‬
  • Papageno Ski Lift
    ‪10 min walk‬

Room options

View all photos for Double Room Landgenuss

Double Room Landgenuss | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Double Room Landgenuss

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Bergwelt

Double Room Bergwelt | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Double Room Bergwelt

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Bergwelt Plus

Double Room Bergwelt Plus | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Double Room Bergwelt Plus

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Unterhof

Family-friendly slopeside fun with full-service spa
Ski into Unterhof, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Unterhof offers 50 accommodations with a safe and complimentary newspapers. Rooms open to balconies. 42-inch Smart televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Filzmoos hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Swedish massages and massages.
During your stay at Unterhof, you're just a quick walk from Grossberg Ski Lift. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with Swedish massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • Just a 3-minute walk from Grossberg Ski Lift and 6 minutes on foot from Bögrainlift
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Unterhof helps provide the perfect winter holiday with ski passes and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. This ski hotel also offers a children's club, a sauna and a fitness centre.

Smoking is allowed in designated areas at this 4-star Filzmoos hotel.

Guests can enjoy buffet breakfast for a fee.
Unterhof has a restaurant on site.
Room service (during limited hours) is available.

Languages

Croatian, English, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Downhill skiing
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Swedish massages
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Host will greet you

Pets

  • Pets: EUR 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 110.00 per vehicle
  • Pet fee: EUR 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Unterhof
Hotel Unterhof Filzmoos
Unterhof
Unterhof Filzmoos
Unterhof Hotel Filzmoos
Unterhof Hotel
Hotel Unterhof
Unterhof Filzmoos
Unterhof Hotel Filzmoos

Unterhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 126 reviews
Rating 8 - Good. 35 out of 126 reviews
Rating 6 - Okay. 4 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place in fantastic location, we had a great time!
Stayed 2 nights in Jun 2020

8/10 Good

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Arpad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel!
What a nice hotel! Perfect location, cleanliness, friendly staff, good food. We are on a 2 months vacation in Europe, so far this is way the best. Be back for sure.
Flowers
View from our window
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Nicolae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with a good spa
Nice location. Rooms are renovated and very clean. Outdoor swimming pool (it was summer time) was nice very welcome on very hot days. Actually they are paying attention to all spa activities which is a pleasant thing. Staff was ok, they are making a good business. Wifi was very bad, practically unusable. Overall a good stay.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Unterhof is a traditional style Austrian property which has not lost its charm over the years. It is very close to the lift and Sport Stefan ski shop is opposite the lift so the location is ideal for skiiing. The hotel's swimming pool and sauna are appreciated after a day on the mountain.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location beside the ski lifts
This hotel is in the best location in the town as is beside the ski lifts, rooms are lovely and homely and have been recently refurbished. All the staff were really friendly and the food was of a really high standard on the half board, and they served afternoon cakes and coffee.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional on all levels
This hotel has it all, location beside ski lifts/schools, wonderful heated pool, kids play room, ambient bar for drinks and excellent food. All staff are wonderful and very customer focused. You are lucky to stay here, will definitely return when back in Filzmoos.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019

10/10 Excellent

Martin, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab skiing weekend in Flachau
This was our third trip Hotel Unterhof. Once again the hotel was extremely welcoming, with recently upgraded rooms, comfortable bar and nice wellness area. I must mention the fantastic half board - you could not ask for more choice (and quality) at breakfast and a gourmet restaurant would be proud of the four course evening meal. That accompanied by a decent wine list makes it really pleasant experience. Will definitely come back!
Stayed 2 nights in Feb 2019

8/10 Good

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Unterhof
Well maintenaned hotel, friendly staff, really good service, good food choise. The only remark is that the temperature in the room was to high and it was not possible to decrease it. Recomendation for the managers of the hotel: consider having breakfast from 7:00 instead from 7:30.
Stayed 2 nights in Jan 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Lovely hotel, great location and very friendly staff.
Stayed 7 nights in Jan 2019

10/10 Excellent

Shammy, NJ & Neuchatel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, super cozy inside and out, great place to relax after a full day of sight seeing. Will def come back!
Stayed 2 nights in Aug 2018

10/10 Excellent

Gregory

Excellent stay in quiet alpine village
Excellent - we really enjoyed the superb service and atmosphere in this quiet hotel in Filzmoos. The staff were, without exception, just always very friendly and helpful. Good sized comfortable well maintained and cleaned room. We loved the towel animals left after our room was tidied and they even made us a cat when we asked if they could - another idea to add to their repertoire. Great indoor pool, the outdoor pool looked good too, although we didn’t try it ourselves. Easy walk down to the centre of Filzmoos in lovely surroundings with just a few shops, an automatic petrol station and other hotels and places to eat. If we are in the area again, we would certainly plan to stay at this hotel again.
Stayed 6 nights in Aug 2018

10/10 Excellent

Eleanor, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The hotel rooms were amazing and the facilities were great. The staff were friendly and helpful. We would definitely recommend to friends and would stay again given the opportunity.
Stayed 3 nights in Aug 2018

10/10 Excellent

Susan

Beautiful hotel in Alpine setting
Beautiful, comfortable hotel in an idyllic setting. Breakfast was amazing. Staff was always helpful and friendly. I highly recommend this hotel! We really enjoyed our stay here.
Stayed 3 nights in Aug 2018

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place a village
We loved Hotel Underhof. The only problem is that you advertise they have laundry facilities which they do not. We used their laundry service which cost us 58 Euro for 10 items! Every Friday night in the summer (weather permitting) there is a mini festival with band, crack a whip and dance performances which were great! There is also a very nice grocery store in town but it closes at 7 pm.
Stayed 2 nights in Aug 2018

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

CK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly. Gave us a bigger room in the newer bldg was great. Nice indoor pool and sauna with a beautiful view. The breakfast buffet was very good.
Stayed 2 nights in Jul 2018