Hotel Felsenhof

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Dates

June 2025

July 2025

Family Suite (Dachstein) | Premium bedding, minibar, in-room safe, free cots/infant beds

Premium bedding, minibar, in-room safe, free cots/infant beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Breakfast included
All-inclusive
Room service
Pet-friendly
Pool

Explore the area

Kreuzmoosstra¯e 88, Flachau, Salzburg, 5542

Space Jet 1 Ski Lift
‪2 min drive‬
Achter Jet Ski Lift
‪4 min drive‬
Rote 8'er
‪5 min drive‬

Room options

Apartment, Balcony (Mosermandl)

40 sq m
Mountain view
Sleeps 4
2 King Beds

Family Suite (Dachstein)

45 sq m
Mountain view
Sleeps 4
2 King Beds

Single Room

16 sq m
Mountain view
Sleeps 1
1 Single Bed

Family Room (Blømster)

35 sq m
Mountain view
Sleeps 4
2 King Beds

Family Apartment (Blømster)

42 sq m
Mountain view
Sleeps 4
2 King Beds

Family Apartment, Annex Building (Theresia II - Haus Theresia)

67 sq m
Mountain view
Sleeps 6
2 King Beds, 1 Single Bed and 1 Double Sofa Bed

Family Apartment, Annex Building (Theresia I - Haus Theresia)

45 sq m
Mountain view
Sleeps 6
1 King Bed, 2 Single Bunk Beds and 1 Double Sofa Bed

Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

45 sq m
Mountain view
Sleeps 4
2 King Beds

Double Room (Dachstein)

25 sq m
Mountain view
Sleeps 3
1 King Bed

Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

60 sq m
Mountain view
Sleeps 6
3 King Beds

Double Room (Hygge)

20 sq m
Mountain view
Sleeps 3
1 King Bed

Gallery Room (Dachstein)

45 sq m
Mountain view
Sleeps 4
1 King Bed and 2 Single Beds

Apartment, Balcony (Grießenkar)

30 sq m
Mountain view
Sleeps 4
2 King Beds

Similar properties

Pool
Breakfast included
All-inclusive
Pet-friendly

for 1 room

includes taxes & fees

17 Jun - 18 Jun

About this property

Family-friendly ski hotel with full-service spa

Jump on the free ski shuttle for a day on the slopes before returning to Hotel Felsenhof for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.

Hotel Felsenhof offers 52 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries, hairdryers and children's dressing gowns. This Flachau hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feel Well Bereich. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

During your stay at Hotel Felsenhof, you're just a quick walk from Reitecksee. Enjoy features like free breakfast, free WiFi in public areas and a free ski shuttle.

Free buffet breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the indoor and outdoor pools
Treat yourself to massages, facials or body treatments at Feel Well Bereich
Services include free babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
13 minutes by foot from Snow Space Salzburg and a 2-minute drive from Amade Spa
Free ski shuttle service
Dogs welcome for a fee (restrictions apply)

Hotel Felsenhof is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hotel Felsenhof helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. This all-inclusive hotel also offers a children's pool, a complimentary children's club and a sauna.

This 4-star Flachau hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Hotel Felsenhof has a restaurant on site.

Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Danish, English, German

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Free ski shuttle

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Coffee and tea in common areas

Things to do

Arcade/game room
Archery
Billiards/pool table
Children's pool
Free bicycle rentals
Free children's club
Full-service spa
Gym
Horseback riding/rentals
Indoor pool
Library
Outdoor pool
Playground
Rock climbing
Ropes course
Sauna
Ski passes
Ski storage
Steam room

Family friendly

Arcade/game room
Art supplies
Baby bath
Baby monitor
Baby toys
Children's games
Children's pool
Children's toys
Free babysitting
Free children's club
Free cot
Free supervised activities for children
Indoor pool
Laundry facilities
Outdoor pool
Playground
Trampoline

Conveniences

Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Picnic area
Pool loungers
Terrace

Full-service spa

Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

No lift

Smoke-free property

Room amenities

Bedroom

Free cot
Hypo-allergenic bedding
Premium bedding

Bathroom

Children's robes
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Electric kettle
Limited room service
Minibar

Heating
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 7 April and 29 June.

Access methods

Front desk (limited hours)

Pets

Pets: EUR 30 per pet, per day
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: EUR 0.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: EUR 30 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

The front desk at this property is open daily from 7:30 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Felsenhof

Felsenhof Flachau

Felsenhof Hotel

Felsenhof Hotel Flachau

Hotel Felsenhof Flachau

Hotel Felsenhof

Hotel Felsenhof Hotel

Hotel Felsenhof Flachau

Hotel Felsenhof Hotel Flachau

Hotel Felsenhof Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Good

ELI

Travelled with family

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but did not love the food

Beautiful and clean modern hotel. Activities for small children. We arrived on the weekend so there were no workshops for the kids. The food was not to our taste.Maby because we are not from Germany. Very expensive

Stayed 2 nights in Apr 2025

2/10 Terrible

Sean

Travelled with family

6 Jul 2022

Disliked: Cleanliness, staff & service

Flies all over the food. Disgusting.

There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.

Flies all over uncovered meats and cheeses

Stayed 3 nights in Jun 2022

8/10 Good

Juraj

2 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

27 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel, Good Food!

Stayed 7 nights in Sep 2018

8/10 Good

Maja

16 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

3 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly, great breakfast and great staff!

Great for skiing, the bus stop is right in front of hotel. Can recommend family apartments but rooms also great. Kids loved the playroom. Separate pool and spa for kids where they could play without disturbing those wanting to relax. Excellent breakfast! Dinner always good with plenty on the salad bar and good variability on the menu.

8/10 Good

patrick

Travelled with group

1 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

24 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mycket trevlig vistelse i ett bra hotell med fantastisk service och mat.

Stayed 7 nights in Feb 2020

8/10 Good

Christian

Travelled with family

19 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint familiehotel til skiferien

Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.

Stayed 7 nights in Feb 2020

8/10 Good

Carsten

Travelled with family

18 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt ophold på pæne og rummelige værelser og dejlig restaurant. Godt udgangspunkt for skiferien.

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group

27 Jan 2020

Disliked: Amenities, property conditions & facilities

Das Zimmer war für uns 3 Damen ein warer Alptraum, ein grindiges, altes Badezimmer mit 1 miniwaschbecken und Mini Badewanne, altes WC, einfach pfui. Und für sowas Knöpfen die einem 730 Euro ab für 2 Nächte. Wir sind sowas von enttäuscht. Nie wieder

Stayed 2 nights in Jan 2020

8/10 Good

Claus

21 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Fint familihotel

Fint familie hotel med god beliggenhed lige ved A10. Sengene kunne dog godt bruge en opgradering.

Stayed 3 nights in Jul 2019

8/10 Good

Magnus

21 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kanon!

Jättefint hotell med kanonmat. Buss går utanför hotellet till skidbacken och tar fem minuter.

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

25 Feb 2019

Liked: Staff & service, property conditions & facilities

Sauna war zu offen, zu viel Einsicht in Dusche und Sauna.

Stayed 3 nights in Feb 2019

10/10 Excellent

Peter

21 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helt tilfreds

Super godt hotel. Dejlig mad og meget god betjening.

Stayed 4 nights in Feb 2019

8/10 Good

Jens

17 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super lækkert ski og spa hotel

Super lækkert ski og spa hotel til den perfekte ferie med god og varieret mad. Stor morgenbuffet.

Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

17 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiurlaub in Familie

Tolles Hotel mit sehr gutem Service!

Stayed 7 nights in Feb 2019

10/10 Excellent

Kenneth

14 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2019

8/10 Good

Florian

6 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2019

10/10 Excellent

keren

31 Aug 2018

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Aug 2018

8/10 Good

Kristine, Denmark

5 Aug 2018

Liked: Cleanliness, staff & service, room comfort

Familevenligt, rent og super idyllisk beliggenhed

Skønt ophold - tæt på mange gode familie aktiviteter som riverrafting og High-rope-klatring! Hotellet er rent og pænt. Maden er udemærket. Buffeten (morgen, aften og eftermiddag) er ikke så spændende og kunne trænge til lidt nytænkning og opgradering! Den serverede mad er klart bedre. Børnene var glade for at bade i poolen samt i den nærliggende badesø

Stayed 3 nights in Jul 2018

10/10 Excellent

Sabrina

12 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klasse Hotel mit vielen Angeboten für Kinder

Klasse für einen Winterurlaub mit Kindern. Kleiner Hang direkt neben dem Hotel, Skigebiet Flachau nur 5 Minuten Fahrt entfernt, Bus-Service zum Rodeln. Kinderbetreuung haben wir nicht genutzt, aber mit Babylounge inkl. Küche, Kaufmannsladen, Bällebad etc., Indoor-Rutsche, kleiner Kletterwand, Tischtennis-Platte, Schwimmbad, Familiensauna, Kinder-Kino und ausleihbaren Spielen war genug geboten für unseren 3-jährigen. Top ist der Spielraum direkt neben dem Restaurant-Bereich - sobald unser Kleiner gegessen hatte war er verschwunden. Essen und Auswahl sind ebenfalls klasse, auch für Veganer ist etwas dabei und auf Unverträglichkeiten wird Rücksicht genommen.

Stayed 4 nights in Mar 2018

10/10 Excellent

Roman

22 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rund um toller aufenthalt!

4/10 Poor

Verified traveller

20 Feb 2018

Disliked: Room comfort

Apartment im Haus Theresia, Bad aus den 70igern und vergilbte Vorhänge. Keine 4 Sterne, Haupthaus wirkt moderner. Sehr kleiner Innenpool.

Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

7 Oct 2017

Liked: Cleanliness, staff & service

Essen und Personal top. Das Zimmer im Nebengebäude leider extrem hellhörig.

Stayed 1 night in Oct 2017

Hotel Felsenhof

Choose dates to view prices

Photo gallery for Hotel Felsenhof

Reviews

Popular amenities

Explore the area

Room options

View all photos for Apartment, Balcony (Mosermandl)

Apartment, Balcony (Mosermandl)

View all photos for Family Suite (Dachstein)

Family Suite (Dachstein)

View all photos for Single Room

Single Room

View all photos for Family Room (Blømster)

Family Room (Blømster)

View all photos for Family Apartment (Blømster)

Family Apartment (Blømster)

View all photos for Family Apartment, Annex Building (Theresia II - Haus Theresia)

Family Apartment, Annex Building (Theresia II - Haus Theresia)

View all photos for Family Apartment, Annex Building (Theresia I - Haus Theresia)

Family Apartment, Annex Building (Theresia I - Haus Theresia)

View all photos for Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

View all photos for Double Room (Dachstein)

Double Room (Dachstein)

View all photos for Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

View all photos for Double Room (Hygge)

Double Room (Hygge)

View all photos for Gallery Room (Dachstein)

Gallery Room (Dachstein)

View all photos for Apartment, Balcony (Grießenkar)

Apartment, Balcony (Grießenkar)

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About this property

Hotel Felsenhof

All-inclusive details

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Hotel Felsenhof Reviews

Reviews

Very good

8.8/10

8.8/10

4.0/10