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Prime Hotel

3.0 star property

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Photo gallery for Prime Hotel

Premium bedding, down duvets, desk, soundproofing
Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker
Interior detail
Reception
Podollan Suite | Private kitchenette | Fridge, microwave, coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • MacDonald Island Park
    ‪16 min walk‬
  • Northern Lights Regional Health Center
    ‪3 min drive‬
  • Heritage Park
    ‪4 min drive‬
  • Fort McMurray, AB (YMM)
    ‪18 min drive‬

Room options

View all photos for King Bachelor

Premium bedding, down duvets, desk, soundproofing

King Bachelor

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, desk, soundproofing

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor with Kitchenette

Premium bedding, down duvets, desk, soundproofing

King Bachelor with Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room | Premium bedding, down duvets, desk, soundproofing

King Express Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 Bedroom, Kitchen | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Premier Residences

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.1 out of 5, Very good, (90)
The price is CHF 73
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Premier Residences

About this property

Prime Hotel

Hotel in Fort McMurray with free breakfast and 24-hour front desk
A meeting room, dry cleaning and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a fireplace at reception.
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Prime Hotel. During your stay, you'll be within walking distance of Rivers Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and a computer
  • Within a 15-minute walk of Rivers Casino and Peter Pond Mall
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Prime Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Fort McMurray hotel is smoke free.

Guests are served a free continental breakfast daily from 5:00 AM to 10:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
  • Weight limit: 40 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 530 reviews
Rating 8 - Good. 193 out of 530 reviews
Rating 6 - Okay. 78 out of 530 reviews
Rating 4 - Poor. 20 out of 530 reviews
Rating 2 - Terrible. 32 out of 530 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerri

Stayed 1 night in Dec 2024

10/10 Excellent

Kushma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 15 nights in Dec 2024

8/10 Good

Jeffrey, Sherwood Park

Business traveller
Liked: Property conditions & facilities
Property has underground parking. This was great as for the area of town is a little rough. The breakfast was good but they don't allow any take away. My shift started very early and a sit down breakfast was difficult to manage. Mostly wolf down and go. Understandably it has probably been abused in the past.... Then don't advertise provided breakfast!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ethan

Stayed 14 nights in Dec 2024

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Miranda, Veron

Business traveller
Liked: Cleanliness, staff & service
The is very little parking at the hotel. There is underground parking which is great but when you check in there is no where to park. The breakfast is a very nice addition but was luck warm every day and there was only one green tea tea bag my whole stay. I drink tea, not coffee and they had absolutely nothing for me. I was not impressed. The rooms are comfortable and clean but the hall carpets are filthy and worn out. For the price, it's worth it but it could use improvement.
Stayed 3 nights in Dec 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Dec 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Barrett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Mary Ann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a hard time finding the hotel as there is no signage outside. The room is big but not that clean, The carpet is dirty.
Stayed 1 night in Nov 2024

10/10 Excellent

Jackson

Stayed 4 nights in Nov 2024

8/10 Good

Zakkary

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Norman

Stayed 1 night in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under renovations so not all areas were accessible. Otherwise I had a great experience and would recommend this hotel. The included full breakfast was amazing and was available til 10am catering to travelers like myself who needed that extra sleep in. Heated underground parking was fantastic. All in all a great experience. Will definitely use the Prime again on my next visit to Fort McMurray.
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, room comfort
Decent hotel
Decent hotel, but hard to find as there are no signs out front. Underground parking is nice, especially in the cold. Breakfast was great. Hotel had no water during one of our days there and I wish the hotel had called to tell their guests instead of informing me the day of (inconvenient for us as we were working nights and would like to have showered during the day). Difficult to speak to staff as many say they do not speak English. Overall a decent and clean place for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Rose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We love staying at Prime. The beds, pillows, comforter are very comfortable. Clean. The breakfast is great (from my husband as I don't eat breakfast). coffee could be a bit better . This stay was terrible. Booked and paid extra for a room with a bathtub. Wish I could of enjoyed it. No hot water, went to call about the hot water, phone doesn't work. Jumped into bed to warm up, turned the tv on, remote doesn't work. In the morning washed my hair with cold water, still no hot water. Go to dry my hair, hair dryer doesn't work. Was in town for a trade show. Went to work cold and wet hair Moved rooms the next night. Still NO HOT WATER. Staff is very nice. especially the security guard. goes out of his way to make sure we are taken care of.
Stayed 3 nights in Nov 2024

8/10 Good

Techoro

Business traveller
Liked: Amenities
All good
Stayed 1 night in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Maryknoll

Stayed 1 night in Oct 2024

8/10 Good

Tom

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy to find, situated right down town. Renovations occurring at the hotel and in the area made it difficult to find a place to park.
Stayed 1 night in Oct 2024

10/10 Excellent

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Craig Peter

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024