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Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG

Exterior
Exterior
Standard Room, 1 King Bed, Accessible, Jetted Tub (Communications) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Indoor pool, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1637 N 12th Court, Van Buren, AR, 72956
  • Kay Rodgers Park
    ‪9 min drive‬
  • Fort Smith Convention Center
    ‪15 min drive‬
  • Fort Smith National Historic Site
    ‪16 min drive‬
  • Fort Smith, AR (FSM-Fort Smith Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed (Additional Living Area)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Queen Beds (Additional Living Area)

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible, Jetted Tub (Communications)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG

Hotel in Van Buren with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG offers 68 accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG. During your stay, you'll be close to Baptist Health-Van Buren. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Baptist Health-Van Buren and 8 minutes from Arkansas River
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG. Free self parking is available.

This Van Buren hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Smith Hotel
Holiday Inn Express Suites Smith Hotel Van Area Buren-Ft
Holiday Inn Express Suites Van Buren-Ft Smith Area
Holiday Inn Express Suites Van Buren-Ft Smith Area Hotel
Holiday Inn Express Suites Van Buren-Ft Smith Area Van Buren
Holiday Inn Express Suites Van Buren Ft Smith Area
Express Suites Van BurenFt Sm
Holiday Inn Express Suites Van Buren Ft Smith Area
Holiday Inn Express Suites Van Buren Ft Smith Area by IHG
Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG Hotel
Holiday Inn Express Suites Van Buren Ft Smith Area an IHG Hotel

Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Roseanne

Travelled with family
Liked: Cleanliness
Checked in Sunday evening and had to wait for desk clerk to come. She was pleasant and got us checked in quickly. Room was spacious and clean. Bed was comfortable and bathroom had all we needed. Breakfast was weak. The staff said due to the bad weather the trucks hadn't made their deliveries. Very little to choose from. Milk was sour and coffee was empty. I'd stay at hotel again but be weary of the breakfast. Definitely not up to the Holiday Inn Express standards.
Stayed 1 night in Jan 2025

8/10 Good

Shawnina

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet sucks.

The room is clean and lobby smells good. They really blast their heater in the hallway which could be a good and bad thing for some people. If you stay here to do some work in your computer and need some internet connection, good luck with that. It will keep you get disconnected.
Stayed 1 night in Jan 2025

10/10 Excellent

Ginger

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Location For a Long Journey

This particular Holiday Inn Express is our choice for our travel between Georgia and New Mexico. It's the midpoint of our journey and it's the perfect rest stop. The staff is welcoming, the accommodations are clean and comfortable and meet our needs. Thank you, Holiday Inn Express Van Buren near I-40!
Stayed 1 night in Jan 2025

8/10 Good

James, Albuquerque

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff didn't disclose vital information. They didn't charge the rooms correctly and didn't inform me of a $75 holding charge per room. These errors caused my CC company to put a hold on my account. After two phone calls and 10 days, I got all the issues resolved. I suggest booking thru a third-party. Otherwise, the hotel is nice and convient to I40.
Stayed 1 night in Dec 2024

6/10 Okay

Glenn

Stayed 1 night in Jan 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

karen, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
This place was impressive! So clean and comfortable. We needed a place that was affordable and by I-40. My husband and I definitely have bookmarked it to stay here again. This place knows how to do it right!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You'll be pleased!

Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice, friendly desk staff… and other guests! Breakfast was good… coffee was very much to my liking. Easy temperature control for the room… comfortable bed (just firm enough) and quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Disappointing compared to other IHEs

This was our 3rd HIE to stay in within a week. The other two HIE’s were awesome with cleanliness. This room smelled like dirty feet which raised my concern about the rest of the room. Some hair on the tile floor made me wonder if they even vacuumed. The bed was comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed - clean & convenient location. Would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop!

Awesome stop on a trip from Nashville to Tulsa. Only negative was not much of a selection for breakfast. Probably my fault for not getting down to breakfast sooner.
Stayed 1 night in Dec 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice and warm. Internet was problematic
Stayed 1 night in Dec 2024

6/10 Okay

Roy

Liked: Cleanliness
We reserved a room with a roll-in shower because that is what my wife needs due to her limited mobility, we were told that one was available when I booked the room. Upon our arrival we were told that the room was not available because the individual staying there the previous night had extended their stay. That to me is unacceptable, while I can empathize with their situation it did not alter the fact that I requested and paid for a specific type of room. It is frustrating when you make a choice to stay somewhere based on what they say they have available to you and then you find out that they do not.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and safe

Stayed one night on trip across the country with my son. Hotel felt safe. Was clean and bed was comfortable. Short drive to restaurants nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Convenient and Restful Stay

This Holiday Inn Express off of Exit 3, is our "go to" when traveling I-40 Atlanta to Albuquerque. The beds are PERFECT for us to get a good night sleep along the journey. The continental breakfast was perfect for starting our day. Usually, there's a warm breakfast included but on Christmas Day, the fare was different. The staff was cheerful and welcoming. (For travelers relying on WAZE... Do NOT get off at exit 7!!!)
Stayed 1 night in Dec 2024

10/10 Excellent

Chere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We liked our time there. No problems noted

Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New

Brand new hotel. Everything worked. Staff was friendly and helpful. Great breakfast that included turkey sausage, important for people like me who don't eat pork.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For it being in a 300,000 people city it was really nice and quie there and there was a movie theater right next door
Stayed 1 night in Dec 2024