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Hotel Alexander am Zoo

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Exterior
Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
1 bedroom, premium bedding, minibar, in-room safe
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • Spa
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Waldschmidtstraße 59, Frankfurt, HE, 60316
  • Frankfurt Zoo
    ‪6 min walk‬
  • Römerberg
    ‪3 min drive‬
  • Alte Oper
    ‪5 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Double Room (with connecting door)

Classic Double Room (with connecting door) | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room (with connecting door)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alexandersuite

Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV

Alexandersuite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

Hotel Alexander am Zoo

Hotel with a full-service spa, a quick walk to Frankfurt Zoo
Along with a full-service spa, this smoke-free hotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Alexander am Zoo. During your stay, you're just a quick walk from Frankfurt Zoo. You'll find features such as free WiFi in public areas, plus a full-service spa and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by foot from Frankfurt Zoo and a 3-minute drive from Museumsufer
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Alexander am Zoo offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Alexander am Zoo. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Alexander am Zoo was completed in November 2021.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Farsi, French, German, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 22 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Renovated entire property - November 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Covered self-parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Hotel Alexander am Zoo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 461 reviews
Rating 8 - Good. 155 out of 461 reviews
Rating 6 - Okay. 31 out of 461 reviews
Rating 4 - Poor. 13 out of 461 reviews
Rating 2 - Terrible. 8 out of 461 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Unlikely, the bathroom door was missing. The main bad was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in my Home town
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, friendly service

Always friendly service and a clean, comfortable room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joyce

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Stayed 2 nights in Nov 2024

8/10 Good

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

8/10 Good

Knud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel. Rien à dire de négatif, je le recommande sans aucune hésitation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!

8/10 Good

Saminathan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alex

Stayed 1 night in Jun 2024

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Stayed 2 nights in Jun 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Stayed 4 nights in May 2024

10/10 Excellent

Karl, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff & good location.
Stayed 1 night in May 2024

10/10 Excellent

Markus

Stayed 1 night in May 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further! This is the place to stay!

Convenient, clean, consistent and comfortable. What more do you want? This is my home away from home when in Frankfurt and have likely stayed in every room by now as I’ve been returning here for many years! Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

Karin

Stayed 1 night in Mar 2024