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Mercure Hotel Frankfurt Eschborn Helfmann-Park

4.0 star property

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Photo gallery for Mercure Hotel Frankfurt Eschborn Helfmann-Park

Meeting facility
Exterior
Breakfast, lunch served; Mediterranean cuisine, al fresco dining
Bar (on property)
Sports facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Helfmann-Park 1, Eschborn, HE, 65760
  • Frankfurt Trade Fair
    ‪6 min drive‬
  • Congress Center Messe Frankfurt
    ‪7 min drive‬
  • Skyline Plaza
    ‪8 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪18 min drive‬

Room options

View all photos for Privilege, Superior Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Superior Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio

Mercure Hotel Frankfurt Eschborn Ost

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (391)
The price is CHF 91
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Mercure Hotel Frankfurt Eschborn Ost

About this property

Mercure Hotel Frankfurt Eschborn Helfmann-Park

Eco-certified hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Mercure Hotel Frankfurt Eschborn Helfmann-Park offers 179 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Hotel Frankfurt Eschborn Helfmann-Park, you're just a quick walk from Taunus Nature Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine while dining at Balthasar s
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 6 minutes by car from Frankfurt Trade Fair and 7 minutes from Congress Center Messe Frankfurt
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Frankfurt Eschborn Helfmann-Park. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Eschborn hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Balthasar s – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
Philipp s Bar – This bar only serves light fare.
Late-night fare is available from room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Balthasar s
  • Philipp s Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 15.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Eschborn Helfmann-Park
Frankfurt Eschborn Helfmann-Park
Helfmann-Park
Helfmann-Park Eschborn
Mercure Frankfurt Eschborn Helfmann-Park
Mercure Frankfurt Helfmann-Park
Mercure Hotel Frankfurt Eschborn
Mercure Hotel Frankfurt Eschborn Helfmann-Park
Mercure Hotel Frankfurt Helfmann-Park
Mercure Hotel Helfmann-Park
Mercure Hotel Frankfurt Eschborn Helfmann-Park Hotel
Mercure Hotel Frankfurt Eschborn Helfmann-Park Eschborn
Mercure Hotel Frankfurt Eschborn Helfmann-Park Hotel Eschborn

Mercure Hotel Frankfurt Eschborn Helfmann-Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 107 reviews
Rating 8 - Good. 48 out of 107 reviews
Rating 6 - Okay. 18 out of 107 reviews
Rating 4 - Poor. 5 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Babak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 2 nights in Sep 2024

10/10 Excellent

Sreekanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommened the budget property all the time
Stayed 1 night in Jul 2024

8/10 Good

Boaz

Stayed 2 nights in Jan 2024

10/10 Excellent

kedeen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Nov 2023

2/10 Terrible

Patrick, Charlotte

Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Joachim

Disliked: Staff & service, amenities, property conditions & facilities
I booked this property the day before arrival for the night of Dec 21 to 22. When I arrived, the property was locked and dark, there was a sign at the lobby door that the property disclosed until early January. I had to find another hotel at 9pm. I checked a day later and the property was still listed as available. Don't know if it is Mercure 's or Expedia's fault! Very disappointed by the service, of course!

10/10 Excellent

Hafiz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A hotel with very basic amenities, but clean, relatively spacious rooms with a desk and lamp and a comfortable enough bed, perfect for business travel of less than a week. The bathroom even came with a hairdryer that did blow enough air to dry hair (a lot of hotels don't even offer this). A shuttle service runs between the hotel and the station but only Monday to Friday, and not late at night, which means that depending on time and day you may have to walk 13-15 minutes from Eschborn Süd station (S-Bahn), or take a taxi back to the hotel. Eschborn Süd is three stops away from the Messe, so convenient for the book fair. The hotel's restaurant also offers decent food and staff at reception and bar/restaurant were all friendly. For the reasonable room rates they offer, one can't complain! A good choice of budget accommodation.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Relax restaurant and bar especially warm and inviting
Stayed 3 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine business hotel
Perfectly fine business hotel with a modern feel and clean rooms. Choice of bar food for a late arrival is a bit limited but the bar staff were friendly which made it okay
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average
Functional accommodation. Food from room-service was adequate.
Stayed 3 nights in May 2019

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but disappointing
I had a superior room, which resulted being on the first floor above the entrance. This meant that as I had the window open I had all of the noise from the smokers coming out of the hotel bar to smoke, and the smell coming straight into my room, which was very unpleasant. Also, I only had a small basic Philips TV. Id did ask for a feedback form which was going to be emailed, but it never came.
Stayed 3 nights in Feb 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frankfurt Business Trip
Business Trip Hotel on a business estate, not much social life nearby. 50 TV channels in room, only 1 english channel, Sky Atlantic which was dubbed in German! So no English TV to watch, not even a news channel, BBC, Sky News, CNN, etc... No Earl Grey tea at breakfast, multiple fruit/herbal tea options, but no Earl Grey
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Clean tidy and functional
Typical business overnight hotel. A bit sterile. Car parking under the hotel a complete rip off at 15€.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Had a great stay. No issues. The staff was helpful and polite. Spoke perfect English. The rooms were extremely clean.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very poor booking and understaffed.
Ebookers did not make my reservation. I was nearly homeless and had to argue the extortionate nightly rate. I complained to ebookers about my experience and they did not respond.

10/10 Excellent

Paul, Stratford upon avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel close to the office
Good clean hotel

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good layover spot, clean, decent quality, comfortable rooms. Restaurant food is just so, so...but decent service

8/10 Good

Andrew, Eversley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good, clean hotel hotel located in the business park. Breakfast had good choice. Would have been good to have an iron in the room.

6/10 Okay

Verified traveller

Disliked: Staff & service
Good business hotel close to Fair
Good overall, great food. Only problems : wake-up call never happened and housekeeping staff removed key to cut electricity during the day without asking, so when you have chargers in place...too bad!

6/10 Okay

HR, Eschborn

Liked: Cleanliness, property conditions & facilities, room comfort
Decent enough for working in Eschborn
Clean and comfortable. Lack of food variety. TV could be better. Staff don't exactly fall over themselves to serve you, but they are OK.