The cabin was not cleaned yet upon our contracted arrival time. Cleaning crew arrived later stating they were late because of cleaning other cabins. We sat out in our car while the cabin was supposedly cleaned. Contact with VACASA was usless. Speaking to a foreigner in another contry that spoke poor English about a problem in NC is usless. They did nothing but say they would report it to the local team who would contact us about any issues. They knew nothing about refunds or even when someone local would contact us. We secifally asked cleaners to clean off the decks since they were covered with debris. After they left, we discovered that they only cleaned the top deck. There were live spiders and multiple webs throughout the house.the downstairs toliet had black stains/mold around the base of it. The storm door window had multiple dead bugs traped in the glass. The blanket on the downstairs bed was not washed but just folded and placed on the bed where we observed it had been used by prior guest on our arrival. Mutiple light fixtures in the house did not work, were missing, or had burnt out bulbs. This cabin has a queen bed, a king bed, and a twin bed. There is only one real bed room having a closet and a door for privacy. The downstairs bedroom(s) have no closets and none of the bedrooms have any storage for clothing in the way of a dresser. The one bedroom with a closet, had no hangers. TV internet and dish were impossible to watch. It froze up every 5 minutes. We never rec