Never had a bad experience until now.Every day was a new problem with the home. First day check in, no key was given to us because cleaning lady was still there "cleaning", claiming she was there all day. Yet downstairs was still dirty, showers were dirty with hair and dirt, floors were unswept, there was RAT POOP in kitchen drawers. They advertised a fourth bedroom with 2 sets of bunk beds, it was nonexistent, instead we had couch beds - very uncomfortable. We had people sleeping scrunched up in beds. Home owner LIED. 2nd day, water was pouring from a light in the downstairs ceiling, we had to keep a bucket in the middle of the floor because it made a huge water mess. Then we couldn't use the downstairs bathroom because there was a really harsh sulfur smell when the water was run, leaving 16 people to use 1 bathroom/shower. A RAT got into our CLOSED bagels on the counter - absolutely disgusting. We had to throw away food / couldn't trust food being in closed bags/containers on the counters.Owner sent us a list of items that were supposed to be stocked in the home, yet weren't, so we had to buy extras. 3 of the beds did NOT have pillows or blankets for our first 2 nights. 5th day, water was blowing from a pipe on the side of the house for SEVERAL hours, beginning at 5:30 am - 2pm when maintenance finally showed up. By this time, our water pressure was nonexistent and we couldn't shower, wash dishes, barely had a trickle of water to wash hands. AC upstairs does not cool well.