House was seemingly very clean, but the carpet had just been shampooed so it soaked socks and when we went barefoot we slipped and slid across the tile floor! The next day the floor was dry.
We did see two roaches….one large and mostly dead and one small, very alive. I feel like with a humid beach town, no matter how clean, this can be an issue…but still not fun to see twice.
The lift was not working/no actual basket to lift. Being the basket was gone I am assuming they knew it didn't work….which was a big factor in us choosing this property because it didn't have an elevator and we have a family member with a lot of knee and ankle issues.
The pool table pocket was gone completely on one corner so improvising had to be done so as not to chase balls all over the room.
The internet was in and out the whole time which wasn't a huge deal until someone wanted to watch tv for more than 30 minutes…but it would have been noce to have the wifi so not to eat up our cell data.
I called Vacasa the management company and they really didnt seem to care since we checked out said they were sorry would pass it to the local management office.
I will say it is a very nice house, well stocked for whatever you need and beautiful yet minimal décor which is great for a family with kids. There is NO walking access to beach unless you walk between other houses, in front and over the dunes but you can drive down the road (maybe 1 to 2 minutes) and have public beach or sound access.