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Nishitetsu Hotel Croom Hakata

4.0 star property

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Photo gallery for Nishitetsu Hotel Croom Hakata

Lobby
Indoor spa tub
Front of property – evening/night
Comfort Single Room, Top Floor, Non Smoking | Premium bedding, in-room safe, desk, free WiFi
Daily buffet breakfast (JPY 2000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Tochoji Temple
    ‪10 min walk‬
  • Canal City Hakata
    ‪12 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬

Room options

View all photos for Comfort Twin Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Comfort Single Room, Top Floor, Non Smoking

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Smoking

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room, Non Smoking for 2 people

  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Business Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Business Room, Non Smoking

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Twin Room Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Single Non Smoking

Interior

Comfort Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Business Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Business Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Tokyu Stay Hakata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, (1003)
The price is CHF 101
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Tokyu Stay Hakata

About this property

Nishitetsu Hotel Croom Hakata

Hotel with a full-service spa, a quick walk to Tochoji Temple
Along with a full-service spa, this hotel has a restaurant and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and a microwave in a common area are on-site. Housekeeping is available on request.
Nishitetsu Hotel Croom Hakata offers 503 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. This Fukuoka hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

Our customers tell us they can't get enough of Nishitetsu Hotel Croom Hakata's great location. During your stay, you're just a quick walk from Hakata Sennen-no-Mon Gate. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at 2F博多雑魚屋
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, a meeting room and convenience store
  • On-site recreation includes hot springs
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Tochoji Temple and Canal City Hakata
There's a restaurant on site. Public spaces have free WiFi and wired Internet. As a guest of Nishitetsu Hotel Croom Hakata, you'll find a full-service spa and hot springs. Spa services, a vending machine, and coffee/tea in common area are also featured at Nishitetsu Hotel Croom Hakata. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
2F博多雑魚屋 – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (JPY 1,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F博多雑魚屋

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 41 ºC
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 5 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Valet parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • Up to 2 children aged 5 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Nishitetsu Hotel Croom Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1012 reviews
Rating 8 - Good. 291 out of 1012 reviews
Rating 6 - Okay. 69 out of 1012 reviews
Rating 4 - Poor. 29 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Hakata station
Nice hotel very close to Hakata station. The room was a good size by business hotel standards, with space around the bed for luggage, and the bed (semi-double) can sleep two comfortably. The onsen-style bath on the ground floor is a nice feature of the hotel. Plenty of good restaurants within 5-10 minute walk.
Stayed 1 night in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is one of the best during my staying. Inclusive breakfast is also very considerate and many variety.
Stayed 3 nights in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is the advantage. I visited twice a day.
Stayed 2 nights in Dec 2024

8/10 Good

Chienhsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean except the funny smell in the bathroom, probably because the bathroom fan was not working. The breakfast was great. And it’s so close to Hakata Station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Train station very close and accessible to all attractions around Hakata
Stayed 1 night in Nov 2024

10/10 Excellent

Tien Tsung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Next to a train and bus station. Lots of stores and restaurants nearby. Within walking distance from tourist attractions. The hotel itself is clean and well appointed. The staff is polite and helpful. Breakfast is outstanding. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a little firm and the room was small, but it was still comfortable and clean
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Stayed 2 nights in Oct 2024

8/10 Good

Yuko, SOUTHPORT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit walk from the station than expected, but was good hotel. Onsen was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Grumpymatthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Akari

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location lots of restaurants and shops nearby! Clean and tidy rooms!
Stayed 5 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just ok
This hotel is just ok- it's lobby is pretty, the onsen is nice but the rooms are smaller than average. Also the elevator is extremely dangerous- my daughter was badly bruised when the doors slammed on her as she stepped in after me. This had also happened to others we talked to. They need to be set to give more time or a sensor or something.
Stayed 2 nights in Aug 2024

8/10 Good

Toshihiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are sensitive to noise then you can hear the train during night even with the blockout solid blind. Ordering Taxi can be an issue during peak time and raining days. The reception couldn't get a taxi and we needed to use UBER and waited for 23mins. So please plan earlier if peak hours.
Stayed 1 night in Jul 2024

8/10 Good

Bo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenient location of this hotel in Fukuoka.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Hakata hotel
Stayed 2 nights in Jun 2024

2/10 Terrible

Lize SK

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Old & Broken hotel room
All furnitures in twin room are old and broken, toilet carpet is wet and old . Room is too small for 2 person with 3 suitcases . Location is just convince for go to bus terminal only ans hotel staffs are too cool.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hao Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

James, Kalaheo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room. Great dinner in the 2nd floor restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Hotel is just a few minutes walk to the JR Hakata station, with lots of shopping malls and food outlets. Checking in and out was a breeze. Room was a bit small but clean and comfortable. Hotel has a really nice lobby and rest area. Did not have time to use the free onsen. Good Japanese breakfast.
Stayed 2 nights in May 2024

8/10 Good

Kimiko

Stayed 1 night in May 2024

8/10 Good

Ding-En

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but my room's bathroom was quite smelly
Stayed 2 nights in May 2024

10/10 Excellent

Ding-En

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location, across from Hakata Station, large station with access to local buses, metro, restaurants and shops. Walking distance to Tochoji Temple, Kushida Shrine, Canal City, among other. Easy local metro ride to Maizuru Park, Ohori Park, Fukuoka Tower, Momochi Beach and Fukuoka City Museum. Very clean and confortable rooms, convenience store in property.
Stayed 3 nights in Apr 2024