First day, the cleaner was still there cleaning, 2 hours past check time. Didn’t change the sheets as we saw no linen leaving the house. Rick did compensate us for the lost time, however, after driving 5 hours, this was highly disappointing .
The second day, we found mice droppings in pantry and under the kitchen furniture (after it was “cleaned” the day before) and the mice ripped open our food. Rich did come by and put mice traps. We left the food out on the tables, which gave us less space to eat and play games. The carport/ under the deck flooded due to an immense amount of rain and the lack of proper leveling of the ground. There was a hurricane the week prior, so I understand that happens. However, I did specifically ask Rick if everything was good to go for our stay and he assured me it was. It definitely wasn’t. The downstairs smelled like sewage for the next few days. Our family ended up digging ditches manually so the room downstairs didn’t flood (as they were starting to) until Rick came the next day to level out the ground.
So the third day, we lived in a construction site.
The fourth and fifth days were finally fine was nothing went wrong and we were able to enjoy the house as intended. The house itself offers GREAT space with a perfect location. Towels, toiletries, tvs/streaming, games etc etc were definitely appreciated.
We were compensated for these issues which I appreciate but not enough to want to stay again.