Our stay in this rental property in Galveston was disappointing from start to finish. The property was unclean upon arrival and even had cockroaches, which was an unpleasant surprise. Despite the listing advertising beach towels, there were none available. The beds were extremely uncomfortable—the worst we've experienced, making it hard to get a good night's sleep.
To add to the frustration, the dryer didn’t work. We reached out to customer service multiple times via calls and texts, yet no one came to fix it. With the rainy weather, we couldn't even dry our clothes, and it felt like customer service was simply giving us the runaround.
Ultimately, we left two days earlier, feeling like the whole experience was a waste of time and money. This stay truly ruined our vacation, and we wouldn’t recommend it to anyone looking for a relaxing getaway.