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Brookside Lodge

3.0 star property
VIP Access

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Photo gallery for Brookside Lodge

Lobby sitting area
Balcony view
Property grounds
Lobby sitting area
2 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillow-top beds, in-room safe, desk

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a fitness centre and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site.
Brookside Lodge offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Traffic Light #3. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym and basketball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness centre, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1097 out of 2045 reviews
Rating 8 - Good. 523 out of 2045 reviews
Rating 6 - Okay. 240 out of 2045 reviews
Rating 4 - Poor. 111 out of 2045 reviews
Rating 2 - Terrible. 74 out of 2045 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely kind and helpful
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Breakfast

I've stayed at Brookside Lodge several times now. The only thing missing is bacon and/or sausage and eggs on the continental breakfast.
Stayed 3 nights in Jan 2025

6/10 Okay

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Logan

Extremely nice staff cozy and quaint, will be back again!!
Stayed 1 night in Jan 2025

6/10 Okay

Donna

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Camden

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We only stayed for one night but we got what we paid for- for $50.
Stayed 1 night in Jan 2025

10/10 Excellent

Suqn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

It was a very great stay the staff was very friendly with breakfast was fabulous the room was clean very relaxing
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joshua

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great motel for the price. Nice room and comfortable beds. Decent breakfast in the morning. Only issue is didn’t service the room and the toilet clogged up every time toilet paper was used and had to constantly plunger it but otherwise had a great experience
Stayed 2 nights in Jan 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, beds good be a bit more firm. Great Staff, overall very pleasant stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Niklaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and absolutely love it! The fireplace is our favorite.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy, Parma Heights

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I come to gatlinburg. Amazing comfortable beds and great staff and location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt like I stepped back in time when walking into our room. Floor to ceiling real wood burning fire place, which is operational, vaulted ceilings, exposed beams in the ceiling, paneling on the walls. Large spacious room. They even sell firewood to use in the fireplace. In room coffee maker. Balcony overlooking the roaring fork creek. Comfy king size bed. Nice pillows. Overall clean but could use a thorough dusting. Would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, had the fire going in my room in ten minutes.
Stayed 1 night in Jan 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Cute little place. Needs updates, but great for stop. Bring your own pillows!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable bed. Room was clean and property was beautiful.
Stayed 1 night in Jan 2025

8/10 Good

Raymond

Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas De Lima

Liked: Cleanliness, staff & service, property conditions & facilities
It was great place
Stayed 5 nights in Jan 2025

8/10 Good

francy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, cute place for a few nights. We love the room next to the creek.
Stayed 1 night in Jan 2025

10/10 Excellent

Hector, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here!! I have so many good things to say, where to start? At check in, where we received one of the warmest welcomes ever from a front desk. The attendant was very thorough explaining everything we needed to know and filling us in on some local things we found helpful. When we got to our room, one of the honeymoon suites, we were amazed at how spacious it was! It was very clean and we appreciated the fact that it was kept toasty warm, since it was extremely cold out. The refrigerator, heater, microwave and TV all worked very well. There were plenty of clean towels and toiletries, and we appreciated having a bottle of dish detergent and a roll of paper towels on the wet bar. The big stone hearth with fireplace was wonderful, and we had no problems with smoke coming into the room. We really enjoyed soaking in the big soaker tub too. The balcony overlooks a running stream and we loved taking our coffee out there in the mornings. We were hoping to see a bear and we finally did our last night! The bed was SOO comfortable, so much so that we actually slept 10 hours one night. We didnt hear a thing from our surrounding environment except for the sounds of the creek out back, and we delighted in hearing that. The grounds were well kept and we saw staff around constantly. The room gave us a cabin feel without a cabin price. We were so happy with Brookside that we booked another stay with them, and I have no doubt we will be just as happy next time.
Stayed 3 nights in Dec 2024