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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds
Free daily continental breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    1 min walk
  • Gatlinburg Space Needle
    2 min walk
  • Bubba Gump Shrimp Co
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
10 restaurants, 4 bars/lounges and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with a hairdryer and an iron/ironing board. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes and 4 bars/lounges
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Steps from Gatlinburg Convention Center and Gatlinburg Space Needle
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 256 out of 1012 reviews" "
Rating 8 - Good. 246 out of 1012 reviews" "
Rating 6 - Okay. 211 out of 1012 reviews" "
Rating 4 - Poor. 139 out of 1012 reviews" "
Rating 2 - Terrible. 160 out of 1012 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sherry, Benton

Travelled with partner
Our room was super clean. The hallways and elevator, not so much. Upon check-in we mentioned that our toilet seat was broken and got an immediate response that it would be checked into but wasn't. That was fine. Since we knew, we took care when using. The hotel was very convenient for walking to the strip in Gatlinburg. We didn't have any trouble getting in and out of the parking lot. It was a little cramped, but normal for that area. It was a nice hotel for the price.
Stayed 3 nights in Sep 2024

4/10 Poor

David

Stayed 1 night in Jul 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. It wasn’t above average but it was where we needed it and it worked. Could be bigger but beware of bears
Stayed 1 night in Sep 2024

6/10 Okay

Charlotte

Travelled with group
Disliked: Cleanliness, amenities
Its convenient, but carpet is dirty, pillows are old
Stayed 1 night in Sep 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great for the price! It does need updated and dusting and the sheets had holes in them. The bed was comfortable otherwise.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Matt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My two rooms I booked for us and friends smelled like pee and very moldy we were going to stay another night but when we went to pay for another room she said it was available and charged me for the room then told me I couldn’t stay as the room was being booked online she wasn’t to friendly
Stayed 2 nights in Aug 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking was not the best. Breakfast was very minimal.
Stayed 3 nights in Aug 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jenni

Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Disliked: Staff & service, property conditions & facilities
Younger front desk unfriendly as on their phones
Stayed 3 nights in Aug 2024

8/10 Good

Lesley, Logan

Travelled with partner
Liked: Cleanliness, staff & service
Is it the nicest and biggest? No. Is it a perfect place to lay your head after a day of walking around Gatlinburg? Yes. Location and price is perfect! Will definitely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Linda, Fayetteville

Travelled with family
Disliked: Amenities
Bed had white sheets, bathroom had white towels. Shower had nice hot water. Bed was very comfortable. Breakfast wasn’t too bad. Overall the building needs updating. Front end staff needs hospitality training.
Stayed 1 night in Aug 2024

8/10 Good

David, Winter Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time and the location couldn’t have been better to the convention center.
Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great sleep but…
Great location! Renovations need to happen asap. The paint is chipped all over the place and there’s mold inside the plastic knobs in the bathrooms. Beds are clean and comfy. Over all, if you’re looking for a place to sleep that’s off the strip, but close enough to the action, this is it.
Stayed 1 night in Aug 2024

10/10 Excellent

David, Winter Springs

Travelled with partner
Liked: Cleanliness, staff & service
Perfect place for what we were looking for!!
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not the cleanest/fanciest hotel we’ve ever stayed in. There was a weird smell as soon as you walked through the door to enter the hotel. Our room also smelled kind of funky, and the carpets felt sticky, well worn. With all that being said, staff was pleasant and accommodating. The hotel was super close to all the shops making the walk much easier. I think this hotel is just very busy and staff/management can’t keep up with the traffic that comes through.
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations met all of our needs. Plenty of room. Booked a two bed room. Only single bed rooms available so we were given two adjoined rooms. Great area and location. Just a 2-3 minute walk from the main strip in town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suites
Stayed 5 nights in Aug 2024

6/10 Okay

Glenn

Disliked: Amenities, property conditions & facilities
The location to Gatlinburg was great. The hotel and room was not like the pictures posted. The room are aged and in need of some TLC. The bed how ever, was comfortable.
Stayed 3 nights in Aug 2024