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Sidney James Mountain Lodge

2.5 star property

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Photo gallery for Sidney James Mountain Lodge

Meeting facility
Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, pool loungers
Balcony view
Meeting facility
Queen Jacuzzi Suite - No Pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
610 Airport Road, Gatlinburg, TN, 37738

Room options

View all photos for Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

  • 27.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Fireplace | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, Fireplace

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Doubles - No pets

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Creekside Two Doubles - No pets

  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Jacuzzi Suite - No pets

King Jacuzzi Suite - No pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

King Jacuzzi Suite - No pets

  • 52.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Deluxe - No Pets

King Bed Deluxe - No Pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

King Bed Deluxe - No Pets

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Queens - No Pets

Creekside Two Queens - No Pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Creekside Two Queens - No Pets

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Jacuzzi Suite - No Pets

Queen Jacuzzi Suite - No Pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Queen Jacuzzi Suite - No Pets

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (No Pets)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (No Pets)

  • 27.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Room - No pets

Single Queen Room - No pets | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Single Queen Room - No pets

  • 22.0 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sidney James Mountain Lodge

Riverfront hotel with 2 outdoor pools and sauna
This hotel features 2 outdoor pools, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Sidney James Mountain Lodge offers 186 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include Access to hot tub, a sauna and a children's pool.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sidney James Mountain Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg Convention Center. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Gatlinburg Space Needle and SkyPark
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Sidney James Mountain Lodge offers its guests 2 outdoor swimming pools, an indoor pool, Access to hot tub, and a sauna. Event space at this hotel measures 1600 square feet (149 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Sidney James Mountain Lodge. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Poolside Cafe – On-site café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fishing
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,600 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 12 2025 to March 21 2025 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from 1 November to 15 March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number yes

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

James Sidney
Sidney James
Sidney James Mountain Lodge
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Motel
Sidney James Mountain Lodge Motel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain
Sidney James Lodge
Sidney James Mountain Lodge Hotel
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Hotel Gatlinburg

Sidney James Mountain Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1024 reviews
Rating 8 - Good. 229 out of 1024 reviews
Rating 6 - Okay. 147 out of 1024 reviews
Rating 4 - Poor. 72 out of 1024 reviews
Rating 2 - Terrible. 54 out of 1024 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

warren

Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Terri

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Caryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and kind. From early check in requests to accessible room for elderly parents, every request was met.
Stayed 1 night in Dec 2024

10/10 Excellent

Toshihisa

Stayed 1 night in Dec 2024

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
It was a very friendly place
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property & our room was right beside the elevator so it was a bit noisy at times but it was a nice room & we had a great time.
Stayed 2 nights in Dec 2024

10/10 Excellent

KELLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful place not too far of a walk amazing pool
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay and the walking distance from downtown gatlinburg was great. The staff was amazing and the room was great.
Stayed 1 night in Dec 2024

8/10 Good

tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like was being woke up on the day we was leaving before 8 am of a child that making noises out side our room which come to find out, it was the child that belong to the housekeeper that was getting ready to start cleaning rooms. That was not right at all.
Stayed 2 nights in Dec 2024

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2024

6/10 Okay

Memory

Travelled with family
Liked: Cleanliness, staff & service
The only reason I am only giving 3 stars overall is because the beds were not comfortable and the wlls were paper thin so we could here the neighbor's tv all night! Otherwise the staff was super friendly and accommodating. The place was clean just outdated. The pool area was nice and the cafe was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Christmas light weekend
Need new matress. They are horrible. Door didn't shut very well. You can tell that there was a dog or two in that room prior to us. Walls and door tore up from dogs.
Stayed 2 nights in Dec 2024

6/10 Okay

Dale

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It served it's purpose, bed was clean, room was clean, staff were friendly and helpful. Our room, at least, needed a massive overhaul. Most of the outlets had nothing behind them. If you plugged in a charger, it would just fall out. The one functional outlet we found was charred. 😬 It was very cold during our stay. The display was broken on our hvac unit so we couldn't tell the temp. We put the heat on the lowest setting, within 3 minutes it was suffocating. If you turned the heat off, within 3 minutes we were shivering. We didn't utilize any facilities or eat there so can't comment on that. I just think it needs a massive update
Stayed 2 nights in Dec 2024

10/10 Excellent

Shelby

Liked: Amenities
H
Stayed 3 nights in Dec 2024

6/10 Okay

Hope

Disliked: Property conditions & facilities
Room was nice i only had on problem the pool area had lots or ants especially the hottub area got bit seval times on my body . I told the staff twice and they told me they would let maintenance know and nothing was done.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, and the indoor pool and hot tub were great. However, the maid service was inconsistent, with no daily visits, and no bed making or vacuuming on weekends. Additionally, towels had to be collected from the front desk, although the staff was pleasant about it.
Stayed 3 nights in Dec 2024

8/10 Good

Latrelle

Stayed 3 nights in Dec 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay during Holidays
When i first arrived i was greeted very nicely and checked in like normal, everything went just fine until i got to my room and realized i had been given the wrong room. I called and the desk clerk put me into the right room almost immediately.
Stayed 2 nights in Dec 2024