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Astor Hotel

4.0 star property

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Photo gallery for Astor Hotel

View from property
Food court
Front of property – evening/night
Bar (on property)
Boating

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
viale delle Palme, 16, Genoa, GE, 16167
  • Parchi di Nervi
    ‪4 min walk‬
  • Port of Nervi
    ‪12 min walk‬
  • Gaslini Hospital
    ‪8 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪36 min drive‬

Room options

View all photos for Single Room (bagno privato esterno)

Garden view

Single Room (bagno privato esterno)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Room (Matrimoniale Deluxe)

Down duvets, minibar, in-room safe, desk

Room (Matrimoniale Deluxe)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Down duvets, minibar, in-room safe, desk

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Room, 1 Double Bed (Standard)

Down duvets, minibar, in-room safe, desk

Room, 1 Double Bed (Standard)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Down duvets, minibar, in-room safe, desk

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Astor Hotel

Waterfront hotel with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
Astor Hotel offers 41 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, bidets and complimentary toiletries.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Astor Hotel, you're just a quick walk from Passeggiata di Anita Garibaldi. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes rowing/canoeing
  • 12 minutes by car from Piazza de Ferrari and 15 minutes from Genoa Port Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Astor Hotel. For a fee, parking is available.

This 4-star Genoa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Astor Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fishing
  • Piano
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 7.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are available for EUR 9.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.00 per person
  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 7.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 9.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astor Genoa
Astor Hotel Genoa
Astor Hotel Hotel
Astor Hotel Genoa
Astor Hotel Hotel Genoa

Astor Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 111 reviews
Rating 8 - Good. 55 out of 111 reviews
Rating 6 - Okay. 14 out of 111 reviews
Rating 4 - Poor. 8 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashref, Abudhabi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, friendly speedy services and staff, safe, close to the train and shops, free wifi , free parking, free breakfast, good AC , perfect
Stayed 3 nights in Jun 2019

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, friendly hotel in Genova Nervi
This was my first stay at Hotel Astor, and I was very happy with it. The staff was friendly and helpful, the breakfast was ample and delicious (eggs, juice, fruit, yogurt, meat, fresh pastries, etc.). Location is in a small suburb of Genoa, a few minutes walk from train station (about 10 minutes by train to Genoa city center) and also a few minutes walk to the beautiful walkway above the sea, named "Anita Garibaldi". My room was super clean and bed very comfortable. Decor is basic and simple. I had lunch and dinner in their restaurant, and it was delicious and reasonably priced. I look forward to staying here again because of quiet yet convenient location, friendly staff, and cleanliness.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast, very clean, quiet cooler good parking
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay in Genova Nervi
Lovely hotel set in its own garden of lawn, shade trees and terrace. We enjoyed a pre-dinner glass of wine on the terrace. The location is only 1 block from the train station, the water-side passageway, and the famous Nervi gardens. Our room overlooked the gardens with a small terrace of its own.
Stayed 1 night in Sep 2017

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with helpful staff at a realt great location.
Stayed 5 nights in Sep 2017

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back !
Excellent location, good concierge recommendations on restaurants, excellent breakfast buffet. May need to smooth check out process. Greatly appreciated having the night concierge preparing a small table with coffee and cookies at 4:45 am before driving to the airport.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The reception staff was super helpful. The location was very close to Genoa Nervi train station, so it's convenient to take trains to either Cinque Terre or Santa Margherita for day trips. The main inconvenient thing I found was the bath/shower. The shower fixture on the wall was rather low, so had to hold the shower head by hand for showers. The other thing is that the internet kept dropping out and had to log in frequently.

6/10 Okay

O

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a 4 stars hotel
It's quite decent hotel, but definitely not a 4-stars one.

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, room comfort
excellent over night stop wish we could have staye
Overnight stop very comfortable. Very short walk to lovely coastal promenade with several restraunts anf bars

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover on the way to Nice from Lake Garda.
Friendly helpful staff. Close to good eating places.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay during journey from Italy to the South of France -a truly lovely place to stop a quiet haven fk fh bussle of Gerona.

10/10 Excellent

Claire, Glaagow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel handy for shops , trains and taxis
Very clean hotel close to train station , situated on a beautiful tree-lined street. Staff very helpful , sheets, towels changed daily. Room comfortable with aircon and balcony with seats. Great selection at breakfast

8/10 Good

Robyn, Koroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nervi tranquility
There is free WiFi but it seemed to drop out a lot.

8/10 Good

Intleducator, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Most of the hotel staff members are really helpful, especially Irene! There's one fellow who could use a course or two at charm school, but the others made up for his lack of personal qualities. The room is small but clean and the balcony a welcomed treat! My wife claims the best was comfortable; for me it was a bit hard but I managed. We would certainly stay there again and would recommend any of our friends to stay there as well. The location to the train station, beach, local shopping and dining is super!

10/10 Excellent

john, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for Genoa stay
Good location -- 100 meters to station and sea. Good restaurant and number of nearby eating places. Good rooms and very helpful staff.

4/10 Poor

Susan, Texas, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Definitely NOT a Four Star
The Astor Hotel is located on a lovely property, but it does NOT deserve a 4 Star rating. We arrived two hours after check-in time and maid service carts were everywhere, could hardly navigate the very narrow hallways to our room with bags. The room was clean, the bed looked HARD and the bathroom was tiny. I'm not sure that my husband's shoulders would have fit in the shower. There was a terrace, but it overlooked the roof of the first floor. Furnishings were old and looked well worn. I asked for, and received a key to an alternate room, it was more disappointing than the first. We left, had lunch, then made alternate reservations in another nearby hotel. We returned, picked-up our luggage (we never unpacked) and checked-out. The staff was gracious. I said I was sorry, but their hotel was not what we were expecting. It is an older hotel which is not the issue. The hotel we moved to was much older, but certainly met the standard of what I consider to be a Four Star Hotel. The Astor should listed as 3 Star, at best.

8/10 Good

Steven, Victoria, Australia

Liked: Cleanliness
Disliked: Staff & service
Nice hotel close to ocean & train station
Reasonable hotel close to public transport and ocean. A fair distance from the airport if flying in. Staff left a bit to be desired though. They gave my passport to another guest and didn't seem that interested in helping me find it! Eventually I asked another guest (who was part of my tour) and found it. Other than that mishap it is a nice hotel.

8/10 Good

Roberto, Groveland, FL

Liked: Cleanliness, staff & service, room comfort
Always nice and dependable
Located on a residential street, this hotel is about one walkable block from the bus stop, the train station and the promenade that takes you along the seaside to the old port of Nervi. Very easy parking. Enjoy the lobby bar for a drink or sit out in the garden for a drink before dinner. The staff was friendly and attentive (a special word for Massimo, who was excellent). The guest room was adequate and the bathroom was dated but big enough to be comfortable. The room air conditioning system worked well. The internet worked well and downloads were fast. We have stayed in this hotel twice and each time had a balcony. The breakfast buffet was excellent and we would use this hotel again.

10/10 Excellent

Emily, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
What a lovely little hotel. We wished we'd been able to stay longer. Lovely setting, great location, air-conditioned, clean, nice, with a nice breakfast in the morning. We loved it, and loved Nervi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Value Hotel
This is a traditional hotel in a good quiet location on the outskirts of Genoa

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Matteo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima locatione e personale molto gentile!
ottima locatione e personale molto gentile!
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
La situation géographique est bonne Hôtel vieillot On a demandé à changé de chambre car ils nous avez mis au Nord vu à l arrière la personne de l accueil à rechigner mais au vu de notre insistance à céder Client grabataire On a payer 10 € pour parking Nous sommes très déçu nous nous attendions à du luxe pour 135 € standing très moyen
Stayed 1 night in Oct 2019