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Balbi Hotel

2.0 star property

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Photo gallery for Balbi Hotel

Down duvets, in-room safe, desk, iron/ironing board
Staircase
Interior detail
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Via Balbi 21 int 3, Genoa, GE, 16126
  • Aquarium of Genoa
    ‪11 min walk‬
  • Old Port
    ‪12 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪16 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪15 min drive‬

Room options

View all photos for Single Room

Down duvets, in-room safe, desk, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Down duvets, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 6
  • 5 Single Beds

View all photos for Quadruple Room

Down duvets, in-room safe, desk, iron/ironing board

Quadruple Room

  • Sleeps 5
  • 4 Single Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, iron/ironing board

Triple Room

  • Sleeps 4
  • 3 Single Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, iron/ironing board

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Down duvets, in-room safe, desk, iron/ironing board

Double Room

  • Sleeps 3
  • 1 Double Bed

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View from property

Hotel Bellevue

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, (534)
The price is CHF 89
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hotel Bellevue

About this property

Balbi Hotel

Hotel in Genoa, near Port of Genoa Cruise Ship Terminal
Self parking, a meeting room and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a computer station, express check-out and tour/ticket assistance. Limited housekeeping is available.
Balbi Hotel offers 13 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

During your stay at Balbi Hotel, you're just a quick walk from Royal Palace. Free WiFi in public areas, a meeting room and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 12 minutes by foot from Old Port and a 3-minute drive from Port of Genoa Cruise Ship Terminal
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Balbi Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Balbi Hotel also features concierge services, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this Genoa hotel.

Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per day); reservations required
  • Parking on site (EUR 23 per night)

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cots (infant beds) are available for EUR 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 23 per night
  • Nearby parking fee: EUR 23 per day (492 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.00 per night
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 01247250994
This property accepts major credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT010025A1LHIZU9TZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Balbi Genoa
Balbi Hotel
Balbi Hotel Genoa
Hotel Balbi
Balbi Hotel Hotel
Balbi Hotel Genoa
Balbi Hotel Hotel Genoa

Balbi Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 116 reviews
Rating 8 - Good. 42 out of 116 reviews
Rating 6 - Okay. 25 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Stayed 1 night in Dec 2024

10/10 Excellent

Riccardo, Paratico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo in pieno centro storico, consigliatissimo
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and price. Room comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super and understanding of my arrival issues. They are excellent and very kind hosts. I would recommend Hotel Balbi.
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, amazing service from staff very helpful with any questions i had and offering suggestions of things to see and do
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincenzo

Stayed 1 night in Feb 2024

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

O

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find
Room clean with standard amenities located very close to the train station. Owners very friendly and helped put my passport my suitcase when I left it behind by accident!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - not too far from the Pincipe station but not too close to the crowd. Room and bathroom simple and clean, very high ceiling makes it feel comfortable. Staff (may be owners) very friendly. Only downside - located 2 floors up the stairs (very long ones) with no elevator, not recommended for those with leg/knee problems with heavy luggage.
Stayed 1 night in Sep 2019

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for old people
Nowhere did Expedia say that the Balbi Hotel is on the third floor of an old building without elevator. We had to climb 53 steps with our luggage. We were exhausted when we arrived at the desk.
Stayed 2 nights in Jun 2018

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Marcia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an excellent location, very close to the train station and the historic area of Genoa. John was extremely friendly and helpful and gave us great recommendations for food in the area. The room was very bare bones, but clean.
Stayed 3 nights in May 2018

6/10 Okay

Joseph W, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station

6/10 Okay

Troy

Parking is an issue and many stairs to climb

6/10 Okay

Lauren, Naples

Disliked: Property conditions & facilities, room comfort
Close to train station
Beds were not the most comfortable, but we were very close to the train station and the waterfront. Some restaurants nearby.

8/10 Good

rina, sf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
decent hotel for the price
over all ok but no bolt lock on door

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
This hotel is conveniently located a 5 minute walk from the train station and across the street from the Royal Palace Museum (which is awesome). It's one of the few hotels where the reception desk was open after 7:00. Bathroom was small but room was spacious, with a window overlooking the street. Very friendly staff! They were quite helpful showing us around and watching our bags after checkout.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff/owners were incredibly helpful and informative. Nothing was too much trouble for them.

10/10 Excellent

Joanne, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great character, perfect location!
A group of friends (couples) stayed at the Balbi Hotel for one night after a week long cruise. We chose it because it was close to the train station, and 2 of our friends had to leave for Milan the next day. We really wanted a quaint place with character but also reasonable in price, and we found it all at the Balbi. We LOVED our rooms, the ceiling paintings are even more striking in person. Dario, who was at the desk when we arrived, was absolutely wonderful. He gave us great directions to drive down to Portofino and made us feel very welcome. It was also great to have wi fii and be able to skype my family at home in the USA. At night we walked around and stopped in a great local restaurant for some good pizza and red wine. There is a small charge for breakfast however there are also places very close to pop in for great coffee, pastry, etc. It was easy for our friends to walk down the street to the train station the next morning, even with luggage. The only drawback (if you have trouble with stairs) is that there are a few flights to go up before you can check into the hotel, but well worth the effort in our opinion. What a great find for us!! Especially if you have to catch a cruise or train, perfect location!

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Traveller-AB, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Waling distance from the train station

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Relaxed, historic and charmingly scruffy.
This is a laid-back, scruffy hotel in a good location close to the main railway station. It's ideal if you want to be close to the city, but aren't too bothered about being pampered.