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Lexis Suites Penang

5.0 star property

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Photo gallery for Lexis Suites Penang

Executive Pool Suite | Balcony
View from room
Premium Pool Suite | Premium bedding, down duvets, minibar, in-room safe
Reception
Premium Pool Suite | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

Map
28, Jalan Teluk Kumbar, Bayan Lepas, George Town, Penang, 11920
  • Penang International Sports Arena
    ‪8 min drive‬
  • Queensbay Mall
    ‪13 min drive‬
  • Penang Hill
    ‪19 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Pool Suite

Executive Pool Suite | Premium bedding, down duvets, minibar, in-room safe

Executive Pool Suite

  • 81 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Pool Suite

Premium Pool Suite | Premium bedding, down duvets, minibar, in-room safe

Premium Pool Suite

  • 90 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Pool Suite

Premium bedding, down duvets, minibar, in-room safe

Executive Pool Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Premium Pool Suite

Premium bedding, down duvets, minibar, in-room safe

Premium Pool Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Executive pool Suite - SAHUR, BUKA & STAY

Premium bedding, down duvets, minibar, in-room safe

Executive pool Suite - SAHUR, BUKA & STAY

  • Sleeps 4
  • 2 King Beds

View all photos for Premium Pool Suite - SAHUR, BUKA & STAY

Premium bedding, down duvets, minibar, in-room safe

Premium Pool Suite - SAHUR, BUKA & STAY

  • Sleeps 4
  • 2 King Beds

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About this property

Lexis Suites Penang

Luxury hotel on the beach, with outdoor pool
Spend the day playing on the beach then return to dine at one of Lexis Suites Penang's 2 restaurants. Housekeeping is available on request.
Lexis Suites Penang offers 222 air-conditioned accommodations with private plunge pools and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Lexis Suites Penang, you'll be within walking distance of Pantai Teluk Bayu. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Roselle Coffee House
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from Pantai Teluk Bayu and a few minutes from Pasir Belanda
Lexis Suites Penang offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the luxury Lexis Suites Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Roselle Coffee House – This restaurant specialises in international cuisine and serves lunch and dinner.
Umi Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Satellite Bar – On-site bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 35 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Roselle Coffee House
  • Satellite Bar
  • Umi Japanese

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels
  • Private plunge pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lexis Suites Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 35 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Lexis Suites Penang Bayan Lepas
Lexis Suites Penang Hotel
Lexis Suites Hotel
Lexis Suites Penang
Lexis Suites
Lexis Suites Penang Hotel George Town
Lexis Suites Penang George Town
Lexis Suites Penang Hotel
Lexis Suites Penang George Town
Lexis Suites Penang Hotel George Town

Lexis Suites Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 372 out of 758 reviews
Rating 8 - Good. 255 out of 758 reviews
Rating 6 - Okay. 85 out of 758 reviews
Rating 4 - Poor. 29 out of 758 reviews
Rating 2 - Terrible. 17 out of 758 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

sharil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve on the breakfast. The taste of the food. Make it equal to the hotel star
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Not much on the positive comment, it is just a so so stayed. Need to upgrade and refurbish
Stayed 3 nights in Sep 2024

10/10 Excellent

Haslinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Syariman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the views
Plung pool on balcony and views along coastline are amazing. The size of the suite is huge. Food in restaurant was lovely. Not much to do in local area but bus shops outside, which also goes to airport and Georgetown. Buffet breakfast was fantastic. Everything from Dimsum, eggs station, cereal, fruit and Danish treats. Definitely would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohd Nor Iskandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Adnaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private swimming pool on the balcony
Hotel is located very close to the airport which was convenient. Not much around near the hotel however, we didn't adventure out so didn't bother us. We had our own private pool on the balcony plus a private steam room which was the main reason we booked. Breakfast buffet had many options and was continuously topped up. They even had ice cream which was unique. Would come again and would recommend to others, especially if you want a private pool to yourself.
Stayed 1 night in Jul 2024

6/10 Okay

Ralph Monica

We stayed in the Lexis Suites Penang Premium Suite for three nights and had the worst experience on the third night because there was a power outage from 11.30pm to 5.30am, we didn't know how to charge our gadgets or pack our belongings because there was only an emergency light available in our room, and we couldn't sleep because the room was extremely hot and we had an early flight. We had breakfast at 6.30am, the elevator jerked on our way to the restaurant due to electric problems and while having breakfast there was a power outage again. Upon check-out, the front office staff had no idea how to handle the situation and simply informed us that management will contact us, it had been days, but we had not heard from them. We applaud Firdaus or Fifi at the Roselle restaurant for being really accommodating and pleasant, checking on the quality of the dinner course, and being very nice and considerate of our feedback. He exceeds customer satisfaction and deserves a promotion and raise.
Stayed 3 nights in Jul 2024

8/10 Good

Da'Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Syariman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly. The room was really clean and very well maintained. The housekeeping staff did their cleaning very well. The pool water was very very clean and the private in-room sauna worked well. The breakfast buffet had a very good spread, but were generally a bit sweet for us. The young chinese lady made excellent omelettes. Ivan and the front desk team were very patient, understanding and welcoming. Special mention goes to the the bartender at the satellite restaurant and bar during the evening to closure shift on Saturday and Sunday. He was always so polite and smiling. We would strongly recommend and consider to stay at Lexis Penang again.
Stayed 3 nights in Jul 2024

8/10 Good

SIP BOEY, Balakong

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Paul, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 2 nights in May 2024

10/10 Excellent

G SELVAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed 2days Stay at Lexis Penang. Only one thing that no smart tv.
Stayed 2 nights in May 2024

8/10 Good

Mahmoud

Stayed 3 nights in Apr 2024

10/10 Excellent

sungju

Business traveller
Liked: Staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Jeline

Stayed 2 nights in Mar 2024

2/10 Terrible

THUAN CHONG, TAIPING

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
1.Checked in process too slow 2. Booked for 4 person breakfast, but only provide 2 person for free and another 2 must paid 3. Non stop disturbance from the register counter staff calling to room and keep repeating the breakfast issue 4. Not recommended
Stayed 1 night in Mar 2024

8/10 Good

Julie Siew Ai

Stayed 2 nights in Feb 2024

6/10 Okay

Mohib

Travelled with partner
Disliked: Staff & service, property conditions & facilities
When we got to the room after they reluctantly upgraded us to the sea vie room we found the safe was not working and the sink in the toilet was cracked and leaking. I informed the reception on 3 occasions and was told we will get it sorted today but today never came. Very disappointed with the service from reception and front desk. However the service from the catering and breakfast was excellent and they even made us a take away box on day of checkout as we were checking out at 4am. Hotel looks wear and tear and could do with upgrading and is in the middle of nowhere
Stayed 4 nights in Feb 2024

2/10 Terrible

Irina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible location, misleading information and pictures on website! It’s no beach it’s a sea shore with rubbish around , it’s no choice off restaurant , cafes or grocery store. It’s 45 minutes to city. Hotel provides shuttle one way and you need to be requested in advance.
Stayed 3 nights in Feb 2024

10/10 Excellent

Pulok

Stayed 3 nights in Dec 2023

2/10 Terrible

Imaduddin

Stayed 5 nights in Dec 2023

4/10 Poor

Atiff

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is my fourth time staying in this hotel.Unfortunatelt during this staycation it becoming worse than me perfect stay before this. As i arrived,i didn't noticed that u need to pay for outside parking.This bloody fat girl come to me and asking for RM20.I refuse to pay and told her that I will park inside the hotel carpark.Somehow she refuse and asking me to pay just because she already write the receipt.What a bad first impression as I just arrived. Another thing that make me disappointed with the cafe staff.Like another hotel,if your plate is empty,the cafe staff will asked you politely to take your plate.Well,its not happening in this luxury hotel.I have to pick up my own plate and put it on the waste trolley,these two cafe staff(a guy and girl) not doing their job properly.Please provide training for your cafe staff. This time I rate this hotel as POOR due to this bad service.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with group
Nothing fantastic actually.
We reached the hotel at 1.30pm, merely 30-min before the check-in time, and our room wasn't occupied. But we were put on hold till 2pm for check-in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Noor Azima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went as a couple to relax. From check in to check out, the staff was friendly and attentive. Food for the room service was delicious too. The room and sea view was superb although it was hazy. Couldn’t ask for more.
Stayed 2 nights in Oct 2023