Ameristar Casino Resort Spa Black Hawk

4.0 star property

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Photo gallery for Ameristar Casino Resort Spa Black Hawk

Casino
View from property
2 bars/lounges
Lobby
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
111 Richman St, Black Hawk, CO, 80422
  • Ameristar Casino Black Hawk
    ‪1 min walk‬
  • Monarch Casino Black Hawk
    ‪5 min walk‬
  • Saratoga Casino Black Hawk
    ‪6 min walk‬
  • Broomfield, CO (BJC-Rocky Mountain Metropolitan)
    ‪54 min drive‬

Room options

Deluxe Two Queen

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Luxury King City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Two Queen City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe King

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Spa Suite King

  • 83.0 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Ameristar Casino Resort Spa Black Hawk

Resort with 3 restaurants, steps from Ameristar Casino Black Hawk
3 restaurants, a full-service spa and a casino are available at this smoke-free resort. Self parking is free. Additionally, an indoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
Ameristar Casino Resort Spa Black Hawk offers 536 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. 48-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ara Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs open between 9:00 AM and 10:00 PM.
Ameristar Casino Resort Spa Black Hawk's great location gets high marks from our customers. During your stay, you're just a quick walk from Ameristar Casino Black Hawk. Enjoy features like free self-parking, plus 3 restaurants and 2 bars.
  • Free self-parking
  • Enjoy American cuisine at Timberline Grill, one of the property's 3 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to body treatments, massages or manicures and pedicures at Ara Spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Steps from Ameristar Casino Black Hawk and 5 minutes on foot from The Gilpin Casino
Ameristar Casino Resort Spa Black Hawk offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges.

A 24-hour business centre and meeting rooms are available. A casino, a 24-hour fitness centre, and spa services are also featured at the business-friendly Ameristar Casino Resort Spa Black Hawk. Free self parking is available.

This 4-star Black Hawk resort is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Timberline Grill – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fireside Kitchen – This steakhouse specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Bar 8042 – On-site bar. Open 24 hours. Open daily.
Starbucks – On-site coffee shop. Open daily.
Jinya Ramen Bar – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, Russian, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bar 8042
  • Fireside Kitchen
  • Jinya Ramen Bar
  • Starbucks
  • Timberline Grill

Things to do

  • 1,280 slot machines
  • 2 hot tubs
  • 24-hour gym
  • 62 gaming tables
  • Casino (56,000 square foot of space)
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 35 ºC
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Level 1 of the property will not allow anyone under the age of 21. This includes no minors in the Buffet, Deli, Timberline Grill and Starbucks. Persons under the age of 21 can dine in the Fireside Kitchen or In Room dining.

Renovations and closures

The following facilities or services will be unavailable from February 19 2025 to March 4 2025 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 21.03 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Prepaid credit cards/gift cards are not accepted as deposits for incidentals. A valid credit card must be presented at check-in.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

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Ameristar Casino Resort Spa Black Hawk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1692 out of 2954 reviews
Rating 8 - Good. 599 out of 2954 reviews
Rating 6 - Okay. 300 out of 2954 reviews
Rating 4 - Poor. 181 out of 2954 reviews
Rating 2 - Terrible. 182 out of 2954 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tylor

Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Stayed 1 night in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Sonia

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Management and the general front desk staff is beyond awful. As a travel agent, I was appalled. I used Expedia to book the room and i sent a message to the property to see if there was anything they could do to make our trip the best since we stayed here 8 years in a row and we lost our father and i had just survived my 2nd cancer. The response was, you booked thru Expedia so no. I have booked multiple personal vacatiobs and all other properties were excited to think out of the box and created an amazing memory. Perhaps it is because all other bookings were international bookings and sadly, here in the US, customer service is dwindling. The room, They have not done a good job of maintaining the furnishings and cleanliness. They also claim to have wifi but that was false. We went to our room and could not connect. My husband called to ask how to connect. He was told that our room did not have access to wifi. He requested a room change. The person said that they could call and let us know. We never heard anything. I went to the front desk to speak with a manager about moving to a room with wifi. There was no manager available, which is unaccessible on its own so i left my mobile number. No resolution. We later met a couple who shared that they had a similar experience but that they moved 3 different times to get a room with wifi. That was infuriating because the only difference is that they were Caucasian. Thats gross. This is just just the tip of the bad.
Stayed 3 nights in Dec 2024

2/10 Terrible

Ran, Centennial

Stayed 2 nights in Nov 2024

8/10 Good

Crystal, Coffeyville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheapest
Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at Ameristar. Expedia hooked us up right.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. Unfortunately we overlooked the parking lot. Not the best view. Bathroom is a bit outdated.
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Employees were friendly and everything was clean and nice. The room had lots of outlets and tables. And the bathroom was extra large and nice.
Stayed 1 night in Dec 2024

6/10 Okay

DAVID

No sure I will go back
Took forever to check in. Got to room look at the side of the bed spread and there were stains all over it. That night decided to go to the pool/hot-tub after 10:00 where the rules said no kids at that time and there were two family’s with kids. Not what I wanted. I have stayed there before and never had problems. At this point I am not sure I will go back.
Stayed 1 night in Dec 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Sheets were dirty and we had to go get clean sheets and make the bed ourselves. Very gross.
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Stayed 1 night in Dec 2024

4/10 Poor

Angelise

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Martin

Liked: Staff & service
The bed was absolutely horrible, it was so hard!
Stayed 1 night in Dec 2024

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
It's just hard to win there
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Cass

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was amazing and everyone we dealt with was polite and friendly
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was spacious and clean. The t.v., when initially turned on and trying to scan channels, came up with several channels that were frozen (picture visible but no sound or movement) and no instructions or channel guide in the room. After scanning for quite some time channels were found that worked correctly. There were five pillows on the bed, all overstuffed and uncomfortable to sleep on. The key card function in the elevators to access hotel rooms was not working - great security - NOT. The ice machine on our floor was not working and no mention of how or where to obtain ice. There were only two servings of coffee in the room, one regular and one decaf. We called to obtain more, which were promptly delivered, however they were for a different type of coffee maker. Leaving to go back to the casino well before the 11:00 a.m. checkout time, a hotel housekeeper asked if we were out of the room. We said no we'll be right back up. When we came back up about 45 minutes later, the room was occupied with housekeepers cleaning it up. Not impressed with that. Overall the stay was okay, just expect a little more for the price.
Stayed 1 night in Dec 2024