Mercure Glasgow City Hotel

3.0 star property

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Photo gallery for Mercure Glasgow City Hotel

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Front of property – evening/night
Daily buffet breakfast (GBP 17.95 per person)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
201 Ingram Street, Glasgow, Scotland, G1 1DQ
  • George Square
    ‪2 min walk‬
  • Buchanan Street
    ‪3 min walk‬
  • OVO Hydro
    ‪4 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪13 min drive‬

Room options

Privilege, Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Glasgow City Hotel

Hotel with a 24-hour front desk, steps from George Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site. Housekeeping is available on request.
Mercure Glasgow City Hotel offers 91 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Mercure Glasgow City Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from George Square. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Ingram St Cafe Brasserie, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • Steps from George Square and 3 minutes on foot from Buchanan Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Glasgow City Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Ingram St Cafe Brasserie – This brasserie specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Czech, English, French, German, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ingram St Cafe Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasgow City Hotel Mercure
Hotel Mercure Glasgow City
Mercure Glasgow City
Mercure Glasgow City Hotel
Mercure Hotel Glasgow City
Mercure Glasgow City Hotel Scotland
Mercure Glasgow City
Mercure Glasgow City Hotel Hotel
Mercure Glasgow City Hotel Glasgow
Mercure Glasgow City Hotel Hotel Glasgow

Mercure Glasgow City Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 1001 reviews
Rating 8 - Good. 391 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Poor

Very run down hotel that is in desperate need of refurbishment. Outwith that, wasn’t very clean, muscy smell and couldn’t swing a cat in the rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location yet quiet. Staff very helpful. Shout out to Rohan who was friendly and attentive.
Stayed 2 nights in Feb 2025

6/10 Okay

Melissa

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in need of an update and refresh.
Stayed 1 night in Feb 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Best thing about this hotel is the staff who were friendly, efficient and bent over backwards to make the stay pleasurable. My bathroom needed a general make over but overall the bedroom was fine, the bed comfortable and the temperature ideal
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

razwan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 night stay

Staff very pleasent, friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Pauline

Stayed 1 night in Jan 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay. Staff were very pleasant and nothing was too much trouble. The room was a little small. However, it is a city hotel and everything you need was in the room. The breakfast was great. All fresh and lovely laid out. The staff were very efficient and helpful. We never ate any other meals at the hotel but others said it was nice. It is right in the centre but I heard no noise at all. Very convenient for the shops and the railway stations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Hotel, Glasgow City centre.

Great experience at the Mercure in Glasgow. A very short walk from Queen Street Station. Check-In was very fast and the staff were welcoming and friendly. We didn’t have breakfast at the hotel as we’d made other arrangements, but it did look lovely with lots of choices. In the room there was plenty of beverages as well as a very nice little packet of biscuits x 2. Only small complaint would have been the room was too hot, but the window opened enough to get some ventilation. Linen and towels were immaculate. Great shower and plenty of lovely shampoo and shower gel provided. Glad to see a decent, clean shower mat. Perhaps the paintwork in bath too was a bit tired. Overall we were very pleased with everything. Looking forward to our next trip. Good value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

Miss Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 1 night in Feb 2025

6/10 Okay

Santiago

Liked: Staff & service
Disliked: Room comfort

Central location but tiny rooms and outdated

Centrally located but very basic hotel with a very small room with no views and generally in need of updating
Stayed 1 night in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Quiet even on a Saturday night. Friendly welcoming staff. Only issue would have liked more vegetarian options at breakfast eg veggie sausages
Stayed 1 night in Feb 2025

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities
The property was easy accessable from Queen street station
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Karin

Liked: Staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Deborah

Business traveller
Liked: Property conditions & facilities

Good hotel

. The person on duty at night was a bit grumpy but all other staff were excellent and very helpful. Bed was clean and comfy. Breakfast was lovely and there was lots of choice. Eggs were cooked to order and nothing was too much bother. I would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Kirsteen

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gerard

Stayed 1 night in Dec 2024

8/10 Good

Gillian

Stayed 1 night in Jan 2025