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Holiday Inn Express Gloucester by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Gloucester by IHG

Exterior
Exterior
Exterior
Individually furnished, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
6639 Forest Hill Ave, Gloucester, VA, 23061
  • Riverside Walter Reed Hospital
    ‪3 min drive‬
  • Gloucester Museum of History
    ‪4 min drive‬
  • Water Country USA
    ‪34 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)

Room options

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually furnished, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

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Premium bedding, down duvets, blackout curtains, iron/ironing board

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  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is CHF 134
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includes taxes & fees
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About this property

Holiday Inn Express Gloucester by IHG

Hotel with free breakfast, near Gloucester Museum of History
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Holiday Inn Express Gloucester by IHG offers 79 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation includes desks. Fridges and microwaves are provided.

This Gloucester hotel provides complimentary wireless Internet access. Premium cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Gloucester by IHG. During your stay, you're just a quick walk from Shoppes at Gloucester. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Gloucester Museum of History and 11 minutes from Machicomoco State Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Gloucester by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Gloucester by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Gloucester hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Gloucester
Comfort Inn Hotel Gloucester
Gloucester Comfort Inn
Comfort Inn Gloucester Hotel
Quality Gloucester
Comfort Hotel Gloucester
Quality Inn Gloucester
Express Gloucester By Ihg
Holiday Inn Express Gloucester by IHG Hotel
Holiday Inn Express Gloucester an IHG Hotel
Holiday Inn Express Gloucester by IHG Gloucester
Holiday Inn Express Gloucester by IHG Hotel Gloucester

Holiday Inn Express Gloucester by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 190 out of 594 reviews
Rating 8 - Good. 170 out of 594 reviews
Rating 6 - Okay. 90 out of 594 reviews
Rating 4 - Poor. 77 out of 594 reviews
Rating 2 - Terrible. 67 out of 594 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Stayed 1 night in Dec 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is in serious state of disrepair. The staff were nice, but could not overcome the management's failure to spend maintenance funds. There was a floor radiating heating unit in the stairway with the cover missing and the sharp metal fins exposed, a very serious safety hazard. It reminded me of a building that is slated for demolition, so no money being spent for maintenance.
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Hot Water = No Compensation = Not Cool

They were having an issue with their hot water system so there was only hot water occasionally. I took 3 very tepid showers over our 6 day stay and Hotels.com is doing nothing about it. I get that issues happen but you compensate for those things. It's part of the cost of doing business. So I will no longer be doing business with Hotels.com or staying at this Holiday Inn.
Stayed 2 nights in Dec 2024

8/10 Good

Vivian

Stayed 1 night in Oct 2024

4/10 Poor

ben

Liked: Staff & service
Disliked: Property conditions & facilities
It’s time for a total reno
Stayed 1 night in Jan 2025

6/10 Okay

Roger

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicing room

Only issue was no one bothered to service our room until day 4 out of five. At that point we were resting and said no thanks even though it needed servicing. Breakfast was delicious every morning and very well stocked.
Stayed 4 nights in Dec 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Ronald

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible stay.

When i was first given a room key #229, the room was not vacant. Quite upsetting to walk in on someone in their hitel room. Then, no hot water. As i checked out i informed the desk clerk that i didn't have any hot water in my room. She said the entire building didn't have hot water, there was a boiler issue.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Elevator scary but otherwise great everything else
Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Stayed 1 night in Dec 2024

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Room Great, Everything Else Bad

The room itself was fine. It was everything else that was bad. There was no one at the front desk when I arrived and I had to wait around. Finally the person in the back heard another guest arrive who had already checked in and was just passing through the lobby. No never saw a front desk person during my entire overnight stay including when I checked out. I just left my key on the front desk. The breakfast was terrible, especially after getting my hopes up based on the labels on the wall of eggs, bacon and sausage. What I ACTUALLY got was corn beef hash, soggy fried potates, something that looked like chuckwagon (breaded) sausage patty, and what tasted like powdered eggs. It's possible that latter were real, but I just had really nice scambled eggs at a competitor hotel the day before which were much better. The cinnamon rolls were as dry as hard tack. The ironic thing is there was a "mother hen" personality supervising the breakfast and I suspect she thought everything was wonderful because it was "her breakfast." If I hadn't found the small fridge in one corner of the breakfast area because another guest was getting things out of it, I would have starved. There were hard bioled eggs and cream cheese for the bagels in there. I got some coffee from the lobby when I checked in and had to take it to my room to heat it up in the microwave.
Dried out cinnamon buns
Hot bar - only the middle two had anything inside
Pancake machine that I didn't try
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday trip

Stayed 3 nights in Dec 2024

10/10 Excellent

Donita

Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The staff was great but not always visible at the front. The room was clean and location convenient for a few nights stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel serves a nice breakfast buffet with fresh food and numerous hot items in a clean serving and dining area. The room was comfortable, towels and supplies were easily obtainable, and everything worked properly in the room.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Very disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Roy

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay, quiet and clean.
Stayed 2 nights in Nov 2024

4/10 Poor

Carolyn

Travelled with partner
Disliked: Property conditions & facilities
The room was dirty. They did mop the floor as we did not have carpet and was sticky when walking. One wall had been washed in certain areas. I think someone had a big party in the room and it wasn't clean properly.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Great breakfast Showers could be warmer Overall very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024