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InterContinental Sanctuary Cove Resort by IHG

5.0 star property

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Photo gallery for InterContinental Sanctuary Cove Resort by IHG

Building design
Reception
Exterior
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Gym
  • Housekeeping

Explore the area

Map
Manor Circle, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪6 min walk‬
  • Warner Bros. Movie World
    ‪10 min drive‬
  • Dreamworld
    ‪11 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪49 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Garden View

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Federation)

  • 178 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Manor)

Suite, 1 King Bed (Manor) | Living area | 50-inch LED TV with cable channels, TV, pay films

Suite, 1 King Bed (Manor)

  • 232 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Club lounge access, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Queenslander)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Club lounge access (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Club lounge access (Queenslander)

  • 66 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Lagoon View

  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lagoon View

  • 39 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (View)

Minibar, in-room safe, desk, laptop workspace

Classic Room (View)

  • 39 sq m
  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Club lounge access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Club lounge access, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Sanctuary Cove Resort by IHG

Beachfront hotel with 2 restaurants and 2 outdoor pools
This hotel features 2 restaurants, a marina and 2 outdoor pools. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a poolside bar.
InterContinental Sanctuary Cove Resort by IHG offers 251 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor tennis courts, a marina and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at InterContinental Sanctuary Cove Resort by IHG. During your stay, you're just a quick walk from Sanctuary Cove Marina. Features include free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy international cuisine with garden views at The Fireplace, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a playground
  • 10 minutes by car from Warner Bros. Movie World and 10 minutes from Australian Outback Spectacular
InterContinental Sanctuary Cove Resort by IHG offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A hot tub, a terrace, and an arcade/games room are also featured at the luxury InterContinental Sanctuary Cove Resort by IHG. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Fireplace – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Cove Cafe – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Lagoon Beach Club – On-site cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking within 200 metres
  • Valet parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cove Cafe
  • Lagoon Beach Club
  • The Fireplace

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Health club
  • Hot tub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 50 for adults and from AUD 28 for children
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

InterContinental Sanctuary Cove Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Josephine, Helensvale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our one night stay and I’ve suggested we make it an annual family get together.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, close to shopping and they offered transportation to get me to my room with my luggage as well as to and from the gym at the country club. It’s also very close to shopping, groceries and dinning.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Everything was excellent apart from the weather
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren C Mead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One amazing hotel
Amazing hotel, very clean and the kids loved it especially seeing kangaroos hopping around. It was very clean and service was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Monisha

Stayed 4 nights in Oct 2024

10/10 Excellent

Mark Alexander

Stayed 5 nights in Oct 2024

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful
Stayed 2 nights in Oct 2024

10/10 Excellent

Jere

Liked: Cleanliness, staff & service, property conditions & facilities
So clean and safe
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jae g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

david

Travelled with family
Liked: Staff & service, amenities
Rooms are tired, stained duvet cover not changed even after requests, but the pool area was brilliant. We spent the entire stay at the pool and faux beach, also we loved the absolute best bakery in Queensland just next door, Rise French bakery was the highlight of the stay.
Stayed 3 nights in Oct 2024

8/10 Good

Noreen

All good except the stress of trying to book though them - which I have talked to them about …. (I ended up b poking through Expedia because it was impossible for me to get a rate through their ‘dynamic’pricing and worldwide reservations - but we have sorted that. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and always enjoy the location, facilities and locality. Handy for local cafes and restaurants, shopping and beaches not too far away. Would recommend having a car to make things easier. Overall, a great base for everyone to enjoy.
Stayed 7 nights in Oct 2024

4/10 Poor

Anthony

Travelled with partner
Disliked: Staff & service
Starting to look a bit run down. The service was poor as it seems like they are happy to get you there and don’t really care about anything else besides the payment for the room. Got sick of waiting for them to get back to you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a beautiful layout with lovely landscaping, pools and relaxing walks.
Stayed 1 night in Sep 2024

10/10 Excellent

C L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort. Staff are amazing and go above and beyond to accommodate your needs. Highly recommended this resort. And don’t forget the kangaroos that roam the resort happy to share the space with us all. Thank you for the experience and we will definitely see you all again.
Stayed 2 nights in Sep 2024