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Sofitel Gold Coast Broadbeach

5.0 star property

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Photo gallery for Sofitel Gold Coast Broadbeach

Indoor wedding
Bar (on property)
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa | Premium bedding, minibar, in-room safe, desk
Beach nearby
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
81 Surf Parade, Broadbeach, QLD, 4218
  • The Oasis
    ‪1 min walk‬
  • The Star Gold Coast
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪8 min drive‬

Room options

View all photos for CLASSIC ROOM, 1 King Size Bed, River Views

Premium bedding, minibar, in-room safe, desk

CLASSIC ROOM, 1 King Size Bed, River Views

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 King Size Bed, Ocean Views

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 Queen Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 Queen Bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for SUPERIOR ROOM, 2 Double Beds, Ocean Views

SUPERIOR ROOM, 2 Double Beds, Ocean Views | Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 Double Beds, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa | Premium bedding, minibar, in-room safe, desk

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for CLASSIC ROOM, 2 Double Beds, River Views

Premium bedding, minibar, in-room safe, desk

CLASSIC ROOM, 2 Double Beds, River Views

  • 37.0 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

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About this property

Sofitel Gold Coast Broadbeach

Luxury Gold Coast hotel connected to a shopping centre, steps from The Oasis
This hotel features 2 restaurants, 2 outdoor pools and a fitness centre. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. Housekeeping is available on request.
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sofitel Gold Coast Broadbeach. During your stay, you'll be connected to a shopping centre and just a quick walk from The Star Gold Coast. Features include 2 outdoor pools, 2 restaurants and a gym.
  • For dining with pool views, stop by Bistro On3 Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Steps from The Oasis and 3 minutes on foot from The Star Gold Coast
Sofitel Gold Coast Broadbeach offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business centre, 10 meeting rooms, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Gold Coast Broadbeach. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bistro On3 Restaurant – Overlooking the pool, this bistro serves breakfast, lunch and dinner.
Room81 Restaurant – This fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (AUD 25 per night; includes in/out privileges)
  • Valet parking on site (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 45 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Library
  • Outdoor tennis court
  • Shopping centre
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 45 for adults and from AUD 20 for children
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25.00 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1003 reviews
Rating 8 - Good. 299 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tarni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room great buffet breakfast super friendly staff the facilities should be more accessible though
Stayed 3 nights in Nov 2024

6/10 Okay

krishna

Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms are like old apartment bedrooms! Can’t say this is a 5 star hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy pisution
Very noisy throughout the night, a lot of street noise from people and also from some form of maintenance truck from 1.30 am to 3 am.
Stayed 1 night in Nov 2024

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was luxurious; staff very professional, polite & friendly; location was fantastic - within walking distance to everything we needed.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a conference here and arrived early to enjoy the Gold Coast. The hotel is 1km walk to Pacific Fair shopping centre. There is a free shuttle that passes by 3 times a day for Pac Fair. The hotel itself is next to Oasis Shopping Centre. There is a Woolworths supermarket in the Oasis SC plus a lot of dining options within an easy walk from the hotel. I made use of the breakfast buffet which was fabulous and my room was extra spacious with ocean views. The beach is just a short walk away. The staff have been very helpful and accommodating. I would definitely recommend this place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but a very busy hotel with convention meetings and other functions. Rooms are a good size but if you are situated on the road side, a bit noisy from the traffic. The pool is lovely and large, our room was cleaned every day and the bed was freshly made. Great hotel
Stayed 9 nights in Nov 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Not the standard of a luxury hotel
Very old and dated. Service was very slow - waited to check in and waited again at breakfast. Car park was wet and dirty. Very disappointed
Stayed 1 night in Nov 2024

10/10 Excellent

brett

Stayed 8 nights in Oct 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
Excellent staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the locality of the hotel .The breakfast was one of the best we’ve had .The staff friendly and helpful .
Stayed 7 nights in Oct 2024

10/10 Excellent

Jaap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

stephen

Stayed 3 nights in Oct 2024

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, local to everything, great service and pool/spa
Stayed 3 nights in Nov 2024

8/10 Good

Matt

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Can't say enough good things about this fabulous Hotel. It's light, bright, modern, luxurious. Staff, friendly. The Hotel is located in the heart of Broadbeach, with Restaurants, Shops & beach within walking distance. Our King Room, with Ocean views, located on the 19th floor was immaculate and spacious. The bed, super comfortable. On-site parking $25/day can be prepaid. Will definitely be back for a longer stay, next time
Stayed 1 night in Oct 2024

6/10 Okay

bradley

Stayed 8 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with lovely service - particularly liked the glass of champagne offered in the foyer and the buffet breakfast was fantastic. Breakfast staff were amazing
Stayed 4 nights in Oct 2024

4/10 Poor

Landy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Anniversary Stay – Poor Service and Hygiene Issues We were really looking forward to our anniversary stay at Sofitel Broadbeach, but unfortunately, it was far from what we expected. We booked an ocean view room, but the view we received was not what was shown online. While the manager on number 9, Beck (I believe that was her name), was very helpful and tried to resolve the issue, the room still didn’t match what we had envisioned. At that point, we couldn’t book another hotel because everything was double the price. To make matters worse, the room and bathroom had insects, which is absolutely unacceptable for a hotel of this supposed caliber. The parking situation was frustrating too, with no priority for guests, as after dinner on a Saturday night we saw the parking was closed off and when we called the concierge they told us to park at another building which is totally unacceptable considering the amount of money we had spent at this hotel One of the biggest disappointments was the attitude of the concierge staff during check-out they were rude and dismissive, especially considering the mistakes that had been made with our booking. This lack of professionalism added to our frustration. Even the breakfast was underwhelming, with cold food, and birds were flying and walking around inside the restaurant, which felt unsanitary and disturbing. Overall, while we appreciated Beck’s effort to help, the overall experience did not meet our expectations. For such a
Stayed 3 nights in Oct 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was a lovely well maintained property. The staff were highly professional from the front desk dining area to the maids. I would highly recommend this facility to anyone and would love to return for a longer visit
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Travelled with partner
Liked: Property conditions & facilities
the place is well located but looking very tired inside and the Sofitel sign on the side of the building is broken.
Stayed 1 night in Oct 2024

8/10 Good

Sanaz

Business traveller
Overall good experience. The property is run down. Curtains were torn and rails not working. Bed and shower were lovely. It was very noisy however with music from the street continuing till the early hours of the morning. House keeping very average. Staff were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
The service staff were wonderful. Food was excellent. The pool area was a delight. Some plumbing maintenance is needed, and chairs in bistro need re-covering.
Stayed 6 nights in Oct 2024