The apartment was as pictured, although perhaps smaller than I thought they would be, especially the bedrooms. The key pickup and return was a hassle, especially when there are clearly lockboxes at the property. The 9:30 am checkout is the earliest I have seen and a little harsh. Then the linen company collected the bag at 9:07 am when we hadn't completed it, making more work for me to follow up with them. A few things that would make a big difference - put a battery in the clock, add a dish drying rack, have some salt & pepper available. We loved the area but would not rent this particular property again.