We didn't stay! Within 10 minutes of arrival, we realized this home was misrepresented. The photos were brightened, filtered or enhanced. Upon arrival the exterior patio, yard, beach, dock areas were very dirty, mildew, damp, full of goose droppings and not useable. Interior had a strong foul smell. Window A/C units were in but the side panels had gaps allowing insects and rodents to enter. We did not feel comfortable staying in this home. We contacted the host immediately and she told us that if we did not feel comfortable staying to please do not stay and NOT to contact VRBO, she would give us a full refund. We offered to pay for 1 night as a courtesy. We cancelled our adult children who were traveling in for the weekend. 90 minutes later after we left, hosts partner calls and tells us that he would discuss refund with the home's partners, but would not agree to full refund. We were not happy. On day after "our stay" (which never occurred) we received a $200 cleaning fee refund and they rejected giving us any of our money back. Shame on us for trusting these hosts. Once we put in a complaint to VRBO it was too late and now we lost out on $1500 for never staying in their place. Do not trust these hosts. We were NEVER GUESTS in this home, we left because the grounds are unkept and interior of the home was not as shown, mildewy & foul smelling and expecting a refund direct from host. We never stayed here, it was not what we expected.