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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Deluxe King | Living area | Flat-screen TV, MP3 dock
Manicures and pedicures
Exterior
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Grand Rapids Civic Theatre
    3 min walk
  • Grand Rapids Children's Museum
    4 min walk
  • Van Andel Arena
    4 min walk
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    19 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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Parking included
4.5 out of 5, Wonderful, (1005)
The price is CHF 151
for 1 night
includes taxes & fees
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About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Hotel with a 24-hour fitness centre, a short walk to Van Andel Arena
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.
Our customers tell us that they can't get enough of the comfortable beds at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. During your stay, you're just a quick walk from Van Andel Arena. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Van Andel Arena and 6 minutes on foot from DeVos Performance Hall
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and coffee/tea in common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

CitySen Lounge – On-site restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tyler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff.
Our room didn't have a refrigerator. I was able to text the desk & the gentleman brought up within a few minutes. The man working at the front desk is the same that brought the refrigerator & he was the only employee we saw during out stay. He was very kind and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad view/parking
Room 404 and our view was of a brick wall all around us. The parking structure on Ionia charged us $48 when we arriver at 4pm Friday and left at 11am Sat. Their sign just states $24/24hrs but they said there cut off time is 0400 but 2 days for 19hrs??
Stayed 1 night in Aug 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities, room comfort
They don't vaildate parking so plan on extra cash parking was 66$ for the 2 night stay. The shwet water needs to be warmer it was only luke warm.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2024

4/10 Poor

Colin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, amenities
They need their own parking ramp. Finding out one day before arrival that if I park in the nearest ramp I’ll be charged double at 4 am the next day was a great surprise and having to park overnight at the meters otherwise was awful as well. Can hear everything through the very thin windows, every noise outside. Definitely not a place to go if you want easy parking or a nice quiet night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claude, Northampton

Stayed 2 nights in Aug 2024

6/10 Okay

Natalie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Pat, Waterford

Stayed 2 nights in Apr 2024

10/10 Excellent

Claude, Northampton

Stayed 3 nights in Jul 2024

8/10 Good

JULIA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay, the room was ok but the staff was great! Walkable to main downtown Grand Rapids
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Stayed 1 night in Jul 2024

6/10 Okay

Tiffany

Business traveller
Disliked: Cleanliness, staff & service
No refrigerator , had to ask for towels - would ask when we left for our event between 7:15am-7:45am would get back around 6pm, would have to ask again. bathroom was ok, bed linen had stain.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the hart of the city. Everything is walking distance. Clean, cozy loft style room with great design. Stuff is friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kiya

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Amzing hotel the bar was cute and the staff was friendly. very clean room. the only thing I didn't love was the bathroom door. I also will note that there isn't a mini fridge but that wasn't the end of the world. the room was set up very chic and the bed was incredibly comfortable I wanted to take a pillow home. Thank you City Flats Hotel!
Stayed 2 nights in Jul 2024

2/10 Terrible

Jaxon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024