Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Lobby
Indoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Call of the Wild Museum
    ‪15 min walk‬
  • Gaylord Discovery Center
    ‪2 min drive‬
  • Gaylord's City Elk Park
    ‪3 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn Gaylord offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you're just a quick walk from Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 146 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 243 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 145 out of 1000 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nothing like the pictures in the advertising. The entire hotel is under construction. The locks to enter the building were non-operational, anyone from the street could have walked right in. The pool and hot tub were empty. We booked a hotel with an indoor pool and could not use it. Upon entering the room, the door was extremely hard to open and close because of a broken door frame, as if the door had been kicked in. We were able to use force to shut the door. I immediately noticed the bed. The sheets that were being used as blankets were queen sized. The bed in fact was a king size. The box spring were not covered. The bed was comfortable, however we had to blast the heat because we had no actual blankets, just sheets. The bathroom was an absolute disgusting mess. A gross plastic liner was stuck to the tub floor, I peeled it back partially and about gagged. The overflow was caulked very poorly. The sprinkler system was hanging from the ceiling. We could not shower at all. The tub floor was absolutely disgusting. I have pictures of everything! These people should be ashamed of themselves for charging full rate for this place. The lobby smelled of cigarettes.It was a sham. Extremely disappointed, will absolutely never stay here again. People should be warned of amnesties that are not available. They should be warned the property is under construction. They should be warned of security risks. All before booking a non-refundable room. I have pictures!
Stayed 1 night in Dec 2024

8/10 Good

Kaven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dominik

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Geneva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was perfect. We checked into our room and within minutes a stranger walked into our room, they assigned the same room to another person!!!!
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a ok stay
Stayed 2 nights in Dec 2024

4/10 Poor

Daniel

Travelled with family and small children
Liked: Staff & service
Close to freeway ,staff were really nice and helpful, reasonably priced
Stayed 2 nights in Nov 2024

6/10 Okay

Nelson

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It's average, very noisy beside the interstate.
Stayed 1 night in Nov 2024

4/10 Poor

Karthikeyan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Staff was very helpful
Stayed 1 night in Nov 2024

4/10 Poor

John, Portage

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was still in the crock pot from yesterday. For a place with a lot of managers, I was very disappointed in this quality inn. And I only stay at quality inns. Check out Hannable, MO.
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Many broken features, including a door that did not shut and lock properly.
Stayed 1 night in Oct 2024

6/10 Okay

Nathaniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Cockroach crawling In room.
Stayed 2 nights in Oct 2024

4/10 Poor

Sabrina

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was ok. As we were just sleeping. But the outlets in bathroom did not work. The other outlets in room were loose. Nothing would stay plugged in. Thankfully, I brought my own hair dryer. Told manager and they did nothing.
Stayed 1 night in Oct 2024

8/10 Good

Michll

Liked: Cleanliness, staff & service
Great staff clean room comfy bed
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

PAUL

Travelled with partner
Liked: Staff & service, amenities
The room was clean, the bathroom walls under the sink need to be repaired properly. The room door was sticking when you open or closed it because the top hinge needed to have the hinge pin replaced, wrong size or wore out. That caused the door to drop and that made it stick. Could not shut off the fan on the heater/ac unit. The electrical outlet by the bed had a big hole, the plate cover couldn't cover it.
Stayed 1 night in Oct 2024

10/10 Excellent

william J.

Liked: Cleanliness, staff & service
improve the free breakfast, add eggs, fat free milk
Stayed 3 nights in Oct 2024

10/10 Excellent

SANDRA

Travelled with family
Stayed 1 night in Oct 2024

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place is very old. The door to get in the room stuck. Very hard to close. Bathroom door wouldn’t close all the way. Hair dryer didn’t work. Found a dead roach in the bathroom. I no would nor recommend anyone staying at this Quality Inn
Stayed 1 night in Oct 2024

2/10 Terrible

Casandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
They had cockroches all over the walls and floors We left immediately, have photos, and are awating a refund. Room 223
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, room comfort
Decent hotel
Staff was friendly . Check in and out was easy. It was decent the only concerning thing was door to room was hard to shut. I didn’t do the breakfast but it served my purpose. I would stay again.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was sparse. Staff had difficulty keeping sausage gravy supplied. And only had one waffle maker. Front desk staff very friendly and helpful
Stayed 2 nights in Oct 2024

8/10 Good

TIMOTHY

Stayed 1 night in Sep 2024

10/10 Excellent

Marusa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very rude people talking in the middle of the night through the isles.
Stayed 3 nights in Oct 2024