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Tru By Hilton Gaylord, MI

2.5 star property

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Photo gallery for Tru By Hilton Gaylord, MI

Desk, laptop workspace, blackout curtains, iron/ironing board
Terrace/patio
Exterior
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Call of the Wild Museum
    ‪2 min drive‬
  • Gaylord Discovery Center
    ‪3 min drive‬
  • Gaylord's City Elk Park
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Bathroom shower

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Gaylord, MI

Hotel in Gaylord with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Weekly housekeeping is available.
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Gaylord, MI. During your stay, you'll be within walking distance of Otsego County Historical Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • 15 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru By Hilton Gaylord, MI offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and coworking spaces. The business-friendly Tru By Hilton Gaylord, MI also features coffee/tea in common area, a corner/local shop, and a front desk safe. Free self parking is available.

This Gaylord hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 237 out of 377 reviews
Rating 8 - Good. 77 out of 377 reviews
Rating 6 - Okay. 38 out of 377 reviews
Rating 4 - Poor. 11 out of 377 reviews
Rating 2 - Terrible. 14 out of 377 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool table in the lobby
Stayed 1 night in Dec 2024

10/10 Excellent

Geraldine

Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and amazing and clean rooms. Definitely recommend going here for you ski/ snowmobiling stays!
Stayed 2 nights in Dec 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice. Staff friendly and helpful. Comfortable clean room And great price
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Stayed 2 nights in Nov 2024

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Travelled with family
This is the fast fashion of hotels. While newer, it provides bare minimum in the room. Everything is very small, made cheap, and extremely uncomfortable. Minimal surface space. Zero extras. The walls are paper thin, and the room above sounded like it was housing horses. The heating/cooling is a wall unit, and clicked off/on continuously throughout the night. The blanket on the beds was a mattress cover. The continental breakfast was disappointing, barely edible, and served stomachaches to us. Also, most of the bread items were expired. I would not recommend staying here, or any Tru by Hilton, and definitely will never be back.
Stayed 2 nights in Dec 2024

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, amenities
Nice stay
Stayed 2 nights in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in the snow belt
Newer hotel, friendly knowledgeable staff, comfortable bed, spacious room. Floors are vinyl and occasionally noisy but all quiet by 10pm. We experienced 24”+ of snow overnight but plows and shoveling kept us open and able to get out. Thankyou
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Christina Rae

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great property the only thing was the freeway was a little noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Breakfast was nice, with many options. Hotel was very clean. Bed was comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and breakfast area very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great BREAKFAST!
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the cleanliness of this place. The friendly atmosphere. One lady carol brosch was very helpful and friendly to my children. As i stayed last weekend there. Very friendly lady there.! Thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, modern hotel
This was a very nice and modern hotel. The room was clean and cozy. I liked how the lobby was decorated. The breakfast was very good, my husband loved the suggested "caramel apple pancakes". I liked how the sausage and eggs was made ina way you could toss them on bread and have a sandwich. Overall, it was quiet in the hotel. Plus, it's centrally located and they had several suggested restaurants to try.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Probably go elsewhere next stay
The hotel staff was very nice. The rooms were mostly clean. Our shower had hair in it and the glass shelf fell while my child was taking a shower. Luckily she wasnt injured. But definitely concerning. Pool area was nice but no jacuzzi.
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Walls are paper thin. I could hear the other occupants next door all night long. The room HVAC wall unit was loud. Loud like banging noises. Just seems like a cheap built place. Other than than place looked nice, clean, staff was good.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in Oct 2024

4/10 Poor

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel!
Nice hotel, great price! I will come here again!
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I didn’t like check in I had a confirmed price with Expedia. However, the hotel didn’t have it. They tried to charge me much more. It was a hassle.
Stayed 1 night in Oct 2024

6/10 Okay

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness
OK but kind of dirty
The hotel is in decent shape and staff were friendly. When I got to my room I found a big dead fly on the pillow and the shower floor was gross. The tv worked fine but most of the channels I went to on the guide wouldn't load. Other than these issues everything was OK.
Stayed 1 night in Oct 2024