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Heidel House Hotel and Conference Center, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heidel House Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Indoor pool, seasonal outdoor pool
Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
653 Illinois Avenue, Green Lake, WI, 54941
  • Green Lake
    1 min walk
  • Thrasher Opera House
    3 min drive
  • Green Lake Town Square
    3 min drive
  • Oshkosh, WI (OSH-Wittman Regional)
    40 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Single Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heidel House Hotel and Conference Center, Ascend Hotel Collection

Lakefront hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a conference centre are on-site.
Guest accommodation at Heidel House Hotel and Conference Center, Ascend Hotel Collection offers an iron/ironing board. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wired and wireless Internet access.
An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heidel House Hotel and Conference Center, Ascend Hotel Collection, you're just a quick walk from Green Lake. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • Full breakfast offered for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a business centre, 10 meeting rooms and a conference centre
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Green Lake and a 3-minute drive from Thrasher Opera House
Heidel House Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 1500 square feet (139 square metres) and includes a conference centre. A fitness centre, gift shops/newsstands, and a picnic area are also featured at the business-friendly Heidel House Hotel and Conference Center, Ascend Hotel Collection. Self parking is free.

This 3-star Green Lake hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Heidel House Hotel and Conference Center, Ascend Hotel Collection has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (1,500 square foot of space)

Outdoors

  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Heidel House Resort Ascend Hotel Collection

Heidel House Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 87 reviews" "
Rating 8 - Good. 15 out of 87 reviews" "
Rating 6 - Okay. 5 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clark

Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H Squared (our nickname for the Heidel House) is amazing. Staff were exceptionally friendly and courteous. Evenings at the fire pit were fun and service at both restaurants was a perfect 5/5. Love the view of the lake. Don’t forget to try Sassafras Coffee shop in downtown Green Lake.
Stayed 3 nights in Jul 2024

8/10 Good

Chuck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and will be coming back next year. Well worth the money and the lake was beautiful. Staff was very friendly and very nice to my and my children. Place was very clean and the room was huge for us
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property! We thoroughly enjoyed our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was a breeze. They accomadated my request for a lake view with balcony(which was in the WEST building...). ample parking and the Waves pub was sufficient for me. Very close to the Lawsonia Golf and several nice places in town to eat and drink.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was tremendous, especially the late night desk attendant, Kristi. She was super helpful and very friendly. Heidel House is one of our favorite places to stay. Truly a wonderful experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful remodel of hotel. Clean, comfortable, great food. Beautiful views. Friendly staff. Would love to return!
Stayed 2 nights in Jun 2024

8/10 Good

Bob

Travelled with family
Liked: Staff & service
Very relaxing environment. However, it was Noisy with the banquet hall next door especially when the party spilled out onto the balcony. For the family, If you have older kids, plan to rent a boat ahead of time to fish or water sport adequately. Golf is an option as well. Otherwise the older ones get bored quickly.
Stayed 2 nights in May 2024

10/10 Excellent

Israel

Stayed 1 night in May 2024

10/10 Excellent

Carlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and huge hot tub were amazing! The views were gorgeous. Gas fire going all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
No menus in the room and the restaurant was too busy to help me with that. Took way too long to check in. Person behind the counter had to hand enter all the info from my ID and CC.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Philip

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful location. Everything was very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

Wonderful all round. Very relaxing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a awesome hotel very clean and comfortable nice people
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the lake
Stayed 1 night in Feb 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a weekend getaway
Stayed 2 nights in Feb 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and accessible. The entrance is clean and bright. My room was clean and updated!
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2023