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Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

On the beach, white sand, sun-loungers, beach towels
3 outdoor pools, pool loungers
10 bars/lounges, 2 poolside bars, beach bar
Interior detail
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Gym

Explore the area

Map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Pigeon Island National Landmark
    ‪6 min drive‬
  • Smugglers Cove
    ‪8 min drive‬
  • Reduit Beach
    ‪21 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪106 min drive‬

Room options

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Ocean View Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential one Bedroom ocean view

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential one Bedroom ocean view

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area | 42-inch flat-screen TV with satellite channels, TV

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers, complimentary toiletries and hairdryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. During your stay, you're just a quick walk from Windward Islands. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants and 10 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages, body treatments or hydrotherapy at The Royal Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. WiFi is free in public spaces.

There's an onsite business centre. A nightclub, a sauna, and spa services are also featured at the luxury Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

Gourmet Marche – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Dorado – This seafood restaurant specialises in seafood. Open daily.
Hunter Steakhouse – This steakhouse specialises in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Zen – This sushi bar specialises in Asian cuisine. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dorado
  • Gourmet Marche
  • Grazie Italia Trattoria
  • Hunter Steakhouse
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkelling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 454 reviews
Rating 8 - Good. 136 out of 454 reviews
Rating 6 - Okay. 64 out of 454 reviews
Rating 4 - Poor. 35 out of 454 reviews
Rating 2 - Terrible. 33 out of 454 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DEONARINE

Stayed 1 night in Jan 2025

4/10 Poor

Horace, Cornelius

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Not Impressed! Stayed at the Haley, which basically means we hide you away from all of the amenities!!! It’s at the end of the property and you have to track to amenities. Don’t waste your time calling the front desk. If you’re lucky and they feel picking up, they will transfer you to the staff cafeteria repeatedly. Don’t ask for anything which is outside of their usual process. Like asking for a cart to help you take your luggage to your car BEFORE you’ve completed your checkout process. It was our last day, we woke up wallet and wanted to put our luggage in the car early to avoid the chaos at the desk at normal checkout time. Then go and have breakfast after, and then finally checkout. They refused to send anyone until after ate ate and were ready to checkout. We wheeled our bags ourselves from building 3 to the parking lot! Then had breakfast, and then checked out. The property is not being maintained. I’ve heard they’ve purchased a new proper in Rodney Bay, so guessing they’re not putting any money into this building before potentially selling it! The staff walk around as if they’re at home with friends. Laughing and chatting with each other and disregarding the customer. It’s pervasive and systemic that you cannot blame the staff. It’s a top down, management issue!!! We were there for our honeymoon for 1 night. The front desk promised us that we would be able to get a dinner reservation, just explain to the restaurant manager. Good luck!!
Stayed 1 night in Dec 2024

8/10 Good

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Bernadette

Stayed 4 nights in Nov 2024

2/10 Terrible

Angelica Monique

Disliked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Shikaila

Stayed 4 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just arrived home from a lovely holiday at Royalton St Lucia and we would highly recommend this resort, great facilities, the most lovely staff , great food and a great selection of restaurants, we loved it And St Lucia is of course truly beautiful The resort is not new and there a few bits of maintenance needed here and there but nothing that interfered with our holiday
Stayed 13 nights in Nov 2024

2/10 Terrible

sina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first two day i stayed there was no water they were no phone call or posting stating that there will not be any water. i had to complain on two occasions because the room wasn't clean and on the last nigt there was no water again for me to take a shower after going out all day and

6/10 Okay

Tracy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is ranked as a 5 star resort but in reality it is not. Service and food at the buffet was hit or miss. Getting towels or water in the room again not consistent. Some of the staff were amazing but a lot of staff were not and I felt like I was bothering them. The resort was very generic and didn’t feature a lot of local culture. If you like country music this is the resort for you, they played it constantly. I did not feel like I was in Saint Lucia.
Stayed 14 nights in Nov 2024

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Staff & service
Sold as a premium property. It was not. From arrival to departure the key service word was "unfortunately" e.g. unfortunately, your room is not ready on time and the restaurant reservation you requested cannot be confirmed... The special Orbitz VIP service was completely ignored. The requests made were reasonable, within the Orbitz program but were "unfortunately" denied. There were many service issues such as simple courteous communication, room readiness and and check out timing. There were property issues including a mold scent in the block and a broken elevator. Perhaps the most laughable was the over one hour room service response with inedible food. At checkout, I requested a management conversation. When "unfortunately" no manager was available, I asked for a call or e-mail. No call or e-mail were received now weeks later and there is no evidence of an effort made by management to communicate. Hideaway and its staff did not meet the five star plus rating in the Orbitz booking. Its management is either unaware or uncaring.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

STACI

Stayed 4 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 3 nights in Oct 2024

8/10 Good

Shaneiqua

Liked: Cleanliness, staff & service, property conditions & facilities
We went for honey moon, enjoyed everything including excursions we took off resort
Stayed 5 nights in Jul 2024

10/10 Excellent

LeAndre

Liked: Cleanliness, staff & service
Nice view
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay ..would come again !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Deborah F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We, my husband and I enjoyed our room and the time we spent at the resort. Overall rating 5 out of 5.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nashika

Liked: Cleanliness, staff & service, property conditions & facilities
I love the resort. The manger is very helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
The resort is a bit outdated. My bathroom had water damage. The maid service never replaced the shower gel when it was clearly gone. Some of the employees behavior was as if they didnt want to be at work. They were understaffed in some areas. Service was delayed at some bars. Some of the towels were dingy and sheets stained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are two things I didn’t like. One was it supposed to be all inclusive there was only two beers in the room and limit two beers per day for the room. I asked twice for a bottle opener and not even once did I receive it. I had to go and purchase one. Other wise it was a beautiful resort. Make sure to make your reservation the day you get there because it book really fast. The reservation is for your dinner.
Stayed 4 nights in Oct 2024

6/10 Okay

Taika

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the second Hideaway that I’ve stayed at. I wanted to visit all of them because of the wonderful time that I had at the one in Negril Jamaica. I’m sorry to say that I was not impressed by St Lucia’s property. The place was dirty and the elevators weren’t working almost the whole time we were there. We could never reach the desk from our room no one would ever pick up so we had to walk there every time we needed something. The staff were nice but the vibe team was not vibing. I loved the island but the property was not great. I guess my expectations were too high from my last experience.
Stayed 4 nights in Oct 2024