Our large family made up of mostly adults with a few children recently rented a 6-bedroom, 4-bathroom house through VRBO, anticipating a comfortable and enjoyable stay. Unfortunately, our experience was far from satisfactory.
Upon arrival, we were greeted with an overwhelming smell of tobacco smoke in one of the bedrooms adjacent to the garage. This room was completely unusable due to the unsafe conditions, resulting in two fewer beds than we had anticipated. This was a major inconvenience for our large group.
Our disappointment continued when we discovered significant rodent droppings in the game room. The presence of these droppings made the room unsafe to use, especially considering the risk of illnesses such as hantavirus. This was another blow to our plans, as the game room was one of the main attractions for the children.
The living room was also in a deplorable state, with significant dust, dirt, and spider webs throughout. This level of neglect in cleanliness was unacceptable, especially given the substantial cost of the rental.
Overall, we were deeply shocked and disappointed by the state of this home. For the amount we paid, we expected a much higher standard of cleanliness and safety. This experience has left us hesitant to rent through VRBO in the future.