DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property

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Photo gallery for DoubleTree by Hilton Guadalajara Centro Historico

Suite, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, free minibar items
Lobby
Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items
Room, 1 Queen Bed, Terrace | Premium bedding, down duvets, pillow-top beds, free minibar items
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Colon 73, Guadalajara, JAL, 44100

Room options

Room, 2 Single Beds (Fitness Room)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Terrace

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Guadalajara Centro Historico

Colonial hotel with fitness centre and rooftop terrace
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of DoubleTree by Hilton Guadalajara Centro Historico's great location. During your stay, you're just a quick walk from Guadalajara Cathedral. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes a conference centre. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Guadalajara Centro Historico. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Guadalajara Centro Historico was completed in January 2016.

This Colonial Guadalajara hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
DoubleTree by Hilton Guadalajara Centro Historico has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 400 for adults and MXN 270 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (172 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (99 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 400 for adults and from MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (return)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
DoubleTree by Hilton Guadalajara Centro Historico offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

DoubleTree by Hilton Guadalajara Centro Historico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 795 out of 1311 reviews
Rating 8 - Good. 260 out of 1311 reviews
Rating 6 - Okay. 134 out of 1311 reviews
Rating 4 - Poor. 54 out of 1311 reviews
Rating 2 - Terrible. 68 out of 1311 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2024

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Sandra, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and friendly!
Stayed 6 nights in Dec 2024

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and restaurant, friendly good staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Griselda

Stayed 1 night in Nov 2024

4/10 Poor

Elisa

Stayed 2 nights in Nov 2024

10/10 Excellent

Ignacio, Las Vegas

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Quiterio

Stayed 2 nights in Dec 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My stayed at your property, where my experience was deeply unsatisfactory. I am writing to formally express my concerns regarding multiple issues encountered during my stay, and to request a refund for the inconveniences experienced. Upon entering room 554, I was shocked to find roaches present, the television was non-functional despite attempts to use different power outlets, and there were visible stains in the shower. Furthermore, during my stay, I was informed by your front desk staff that the hotel’s system was down, preventing me from accessing my room without being escorted by security on each occasion. This caused significant disruption and inconvenience. Originally, my check-out date was scheduled for Saturday, December 7th. However, due to these numerous issues, I was left with no choice but to check out a day earlier, on Friday, December 6th. In light of the aforementioned issues, I respectfully request a full refund of my stay, as the conditions provided were not in accordance with the expectations set by Hilton DoubleTree at the time of booking. Additionally, I would appreciate a refund for the prepaid breakfast, which I was unable to fully utilize. I look forward to receiving a prompt response from both your corporate team and the local management to resolve this matter satisfactorily.
Stayed 3 nights in Dec 2024

8/10 Good

liliana

Travelled with family
Liked: Cleanliness, staff & service
Okay stay
Stayed 7 nights in Dec 2024

2/10 Terrible

Luis

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Rooms are way too small. There is zero views from some of the rooms. Homeless sleeping all over outside the hotel. I found hair all over my bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

rogerio

Stayed 4 nights in Nov 2024

6/10 Okay

Erick De

Travelled with partner
Liked: Staff & service, property conditions & facilities
Would have liked to have a clean room at the start and not have to ask for clean bedding and towels.
Stayed 7 nights in Nov 2024

10/10 Excellent

Arlyn

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness
we found a cockroach in our room its possible they made it into our luggage. so we had to leave the luggage outside our house plus we may have to fumigate the house. we would like a refund
Stayed 4 nights in Nov 2024

10/10 Excellent

Melesio

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the shower leaked all over the bathroom floor as a fluke of the shower head
Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Stayed 3 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, very quiet and clean
Stayed 1 night in Dec 2024

8/10 Good

Juan Omar De La

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is good, you can find everything walking within 15min around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes i love the service
Stayed 1 night in Nov 2024

8/10 Good

Kassie

Liked: Cleanliness, amenities, property conditions & facilities
Two of the of the employees were talking in the elevator with bad words expressing about clients in the hotel.. Restaurant no to much to choose from, room service not much to choose from.. people walk out from the restaurant waiters talking to each other few tables walked out, becuse they arder was not taken.
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and the breakfast buffet were excellent. Will stay here again for future stays.
Stayed 6 nights in Nov 2024