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Sheraton Guangzhou Hotel

5.0 star property

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Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premier Deluxe, Guest room, 1 King, TianHe Stadium view | Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Taikoo Hui
    ‪17 min walk‬
  • Canton Tower
    ‪5 min drive‬
  • Canton Fair Complex
    ‪9 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪50 min drive‬

Room options

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room | 55-inch LED TV with digital channels, pay films

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 55-inch LED TV with digital channels, pay films

Presidential Suite, 1 Bedroom

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay films

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay films

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe, Guest room, 1 King, City view, Corner room

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 2 Twin

  • 39.7 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 1 King

  • 40.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view | Minibar, in-room safe, desk, laptop workspace

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view | Minibar, in-room safe, desk, laptop workspace

Superior, Guest room, 1 King, City view

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 1 King, City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 1 King, City view

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Guangzhou Marriott Hotel Tianhe

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (686)
The price is CHF 133
for 1 room
includes taxes & fees
17 May - 18 May
Guangzhou Marriott Hotel Tianhe

About this property

Sheraton Guangzhou Hotel

Luxury hotel connected to a shopping centre in Guangzhou with 4 restaurants
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and a safe. A pillow menu is available. 55-inch LED televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Guangzhou Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Tee Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, hydrotherapy or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Taikoo Hui and a few minutes from Canton Tower
  • Airport and train station pick-up shuttle service available for a fee
Sheraton Guangzhou Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Sheraton Guangzhou Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Bene Italian & Seafood – This seafood restaurant serves lunch and dinner.
Daily Social – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
& More by Sheraton – On-site lobby lounge. Open daily.
Yue Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Guangzhou Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Guangzhou Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 778 reviews
Rating 8 - Good. 246 out of 778 reviews
Rating 6 - Okay. 40 out of 778 reviews
Rating 4 - Poor. 15 out of 778 reviews
Rating 2 - Terrible. 10 out of 778 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is awesome, so close to shopping malls and a huge variety of restaurants. The hotel room is large and comfortable. Highly recommended!
Stayed 3 nights in Jan 2025

10/10 Excellent

Seema

Stayed 1 night in Jan 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will go back to stay there again!
Stayed 9 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

I arrived from a long trip from Canada at 8am, the room wasn’t ready but the gentlemen et the reception gave me accès to a shower at the Gym. At 11am I came to check if my room would be available( and they are rarely) an yes it was. The staff at front desk, bellboy, luggage storage, restaurant and gym where all very nice and helpful. One of best place I been in Guangzhou so far. I really recommends!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Room was great, restaurant can do better.

The reception service was great. Room service was friendly. Limited options at breakfast spread. The service at the Yue restaurant at level 3 was seriously lacking.
Stayed 1 night in Jan 2025

10/10 Excellent

PAK CHIU

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and big rooms with nice view
Stayed 2 nights in Jan 2025

10/10 Excellent

JUN

Stayed 3 nights in Jan 2025

10/10 Excellent

Sixong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

Seema

Stayed 2 nights in Dec 2024

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lily

Liked: Staff & service, room comfort
浴室太舊而且有不少污垢
Stayed 4 nights in Dec 2024

10/10 Excellent

Tania Kaye

Stayed 3 nights in Dec 2024

10/10 Excellent

Hoi Yee Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice if you wanna have a relaxing staycation. Great location for shopping and dining.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location, delightful service!

Location is unbeatable, with direct access from Baiyun Airport via the Metro! Mr. Le Wen, the mixologist at the #33 Executive Lounge, crafted some of the best cocktails we’ve ever had, transforming the Happy Hour into a delightful experience. His expertise and friendly demeanor really made us feel welcome and relaxed. Highly recommend Sheraton GZ for both its prime location and delightful service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, good location but breakfast can be improved
Stayed 4 nights in Dec 2024

8/10 Good

Charlie

Stayed 11 nights in Nov 2024

8/10 Good

Hamid

Stayed 2 nights in Nov 2024

10/10 Excellent

En Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the heart of everything. It’s very convenient with train station right by the block and with 3 big shopping mall right next to it.
Stayed 12 nights in Nov 2024

8/10 Good

teram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond, burlingame

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location next to Tiyuxilu Station and shopping area. Good service, from receptionist to concierge to bellboy. Room was spacious and clean, though shower area was old.
Stayed 7 nights in Nov 2024

10/10 Excellent

Wee Gee

Stayed 6 nights in Nov 2024