Barceló Guatemala City

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Guatemala City

Lobby
Outdoor pool, pool loungers
Exterior
View from room
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Free airport shuttle
  • Parking included

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Avenida La Reforma
    6 min walk
  • Avenida Las Américas
    10 min walk
  • Parque Las Américas
    11 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    12 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, Terrace

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Barceló Guatemala City

Luxury Guatemala City hotel in Zona 9 with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the breakfast at Barceló Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 2-minute drive from Natural History Museum and a few minutes from Oakland Mall
  • Free airport shuttle service
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Barceló Guatemala City offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1851 out of 2588 reviews" "
Rating 8 - Good. 422 out of 2588 reviews" "
Rating 6 - Okay. 144 out of 2588 reviews" "
Rating 4 - Poor. 72 out of 2588 reviews" "
Rating 2 - Terrible. 99 out of 2588 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio-R

Stayed 1 night in Sep 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was no full and the r fuse to give me the upgrade.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good people to help you
Stayed 2 nights in Aug 2024

4/10 Poor

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk from here to Plaza Fontabella and Oakland Mall and it is very close to the airport. The hotel is very nice and has an excellent breakfast buffet
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Stayed 1 night in Jun 2024

10/10 Excellent

ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo
Stayed 2 nights in Aug 2024

4/10 Poor

Ivan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I made a reservation for the aiport shuttle a day before, on the same day i called in to confirm but the shuttle didn’t arrive. I saw him pass but didn’t stop. I called and they told me it was full so i had to wait till the next one. Also i booked a premium executive floor 1 king bed room and got 2 small queens. Couldn’t sleep for my entire 5 night stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

ILEANA

Liked: Cleanliness, staff & service
Me gustó la estadía, volveré a quedarme ahí
Stayed 2 nights in Aug 2024

8/10 Good

alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location very close to Airport and Restaurant zone 10
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco Adelmir Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous is my 3rd time, I choose Barcelo hotel in Guatemala and I will continue visiting this amazing place, I was in the premium level and I didn't get my bottle of champagne???
Stayed 2 nights in Aug 2024

10/10 Excellent

Elijah Bjork

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Aug 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness
Al regístrame, el personal del front desk NO demostró tener un mismo estándar en su servicio, soy miembro diamante y en cualquier país que estado (México, El Salvador, España) me han tratado y me han dado todos los beneficios como miembro diamante, en Guatemala me dieron lo que quisieron, tuvieron a uno de mis invitados en el Lobby hasta que llegué 9:00pm al hotel. También me dieron ticket de bebida a dos de los tres cuartos que reservé y para colmo mi cuarto me lo dieron regular siendo yo el principal de las reservaciónes, también me negaron el acceso al lounge, cuando me registre me lo ofrecieron, pero cuando quisimos ir al lounge nos lo negaron la entrada, bajamos al front desk y el manager nos lo negó también. Yo creo que tienen que trabajar más en ser hospitalarios y trabajar en saber con anticipación quienes son sus huéspedes que llegan a su hotel. Dar la extra milla es fundamental para ens par a su personal… Gracias
Stayed 1 night in Aug 2024

10/10 Excellent

fo

Business traveller
Liked: Cleanliness, staff & service, amenities
Thank you for everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Jenifer, East Providence

Travelled with family
Liked: Cleanliness, amenities
Awesome
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I beautiful property.
Stayed 1 night in Aug 2024

2/10 Terrible

Mario, Guatemala

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
I travel frequently to Guatemala and I always stayed at Barcelo because of value for money but the last trips but especially this last one had terrible service from hotel reception, security and the executive room. I did not get any benefits and got denied a one hour late check out. How can it be a VIP hotel?
Stayed 1 night in Aug 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to spend the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024