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Hotel Biltmore Guatemala

3.5 star property
VIP Access

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Photo gallery for Hotel Biltmore Guatemala

Down duvets, in-room safe, desk, laptop workspace
Snack bar
Reception
55-inch Smart TV with cable channels
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • La Aurora Zoo
    ‪13 min walk‬
  • Oakland Mall
    ‪13 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Down duvets, in-room safe, desk, laptop workspace

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down duvets, in-room safe, desk, laptop workspace

King Deluxe, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | Down duvets, in-room safe, desk, laptop workspace

King Deluxe

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1409)
The price is CHF 131
for 1 room
includes taxes & fees
12 Jun - 13 Jun
Wyndham Garden Guatemala City

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention centre in Guatemala City with free parking
A business centre, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and ATM/banking services are on-site.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

sm

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff! Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tulio, garland

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staycation spot

We live in Guatemala City and were looking for a weekend "Staycation" with a pool in Zona 10 for a sunny weekend. The Biltmore has access to the Camino Real pool at a much more reasonable rate despite the "pool charge". The hotel was much more than a pleasant surprise. It was modern, clean and service from front desk was GREAT
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

One of the best hotels in Guatemala City.
Stayed 2 nights in Feb 2025

10/10 Excellent

MARISA

Stayed 1 night in Feb 2025

2/10 Terrible

Andre, Brookhaven

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I am a constant guest at biltmore. But this time was really bad, wrong charge at credit card, room was dirty (shower are was terrible), cockroaches at the bedding area. And no upgrades from my Expedia status.
Stayed 2 nights in Feb 2025

6/10 Okay

Forrest

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very comfy bed. Felt it was a bait and switch to say they have a "free" breakfast since they charged us extra for it. Pool access costs extra too. Wish I'd known that up front.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge Dario

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to go to the Camino Real through an inside connecting door, Buffet breakfast was very good. Overall I enjoyed my stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Seok

Liked: Cleanliness, staff & service, property conditions & facilities
great locations
Stayed 1 night in Jan 2025

10/10 Excellent

Andre, Brookhaven

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Maurice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in centrally located in Zona 10 and walkable to many places. It’s adjacent to the Westin hotel and they share many of the amenities. The hotel was recently modernized and improved.
Stayed 4 nights in Nov 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Monica, Fort Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, staff and everything
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fui a una reunión en Ciudad de Guatemala y muy bien los servicios a un buen precio. Recomendado si no necesita muchos extras en su estancia. La alianza que tienen con el Camino Real da beneficios de conexión a lo Interno en caso de tener reunión en ese hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

MARBIN LEONEL, LOS ANGELES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area, walkable distances. Clean. Very small work out area.
Stayed 1 night in Dec 2024

10/10 Excellent

Haroldo

Stayed 1 night in Dec 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. A good value the bar, however, while looking great, had an over volume sound system that literally drove us away no pool, but the hotel next-door permits, use of their facilities at a very modest cost.

10/10 Excellent

Mario

Stayed 1 night in Sep 2024

6/10 Okay

Mario

3 start hotel with 5 start service. Need more parking
Stayed 1 night in Dec 2024

10/10 Excellent

anais

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every think was excellent in the Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

José Mauricio

Stayed 6 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent travelers to guatemala and always stay in the city on front and back end trips, we have settled on this being our hitel.of choice moving forward. It meet all our needs and wants.
Stayed 2 nights in Dec 2024