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HM International Hotel

3.5 star property

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Photo gallery for HM International Hotel

Property amenity
Outdoor pool
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Kennedy Norte Alberto Borges Y 1er Pasa, Guayaquil, Guayas
  • San Marino Mall
    ‪10 min walk‬
  • Guayaquil Convention Center
    ‪15 min walk‬
  • Mall del Sol Shopping Center
    ‪17 min walk‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪6 min drive‬

Room options

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, pillow-top beds, in-room safe, desk

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Bedrooms

Standard Twin Room, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, desk

Standard Twin Room, 2 Bedrooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Deluxe Twin Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Standard With Flat-Screen Tv

Premium bedding, pillow-top beds, in-room safe, desk

Double Room Standard With Flat-Screen Tv

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Standard With View

Premium bedding, pillow-top beds, in-room safe, desk

Double Room Standard With View

  • Sleeps 2
  • 1 King Bed

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About this property

HM International Hotel

Hotel in Guayaquil with free breakfast and 24-hour business centre
This smoke-free hotel features a restaurant, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
HM International Hotel offers 41 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

During your stay at HM International Hotel, you're just a quick walk from World Trade Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a 24-hour business centre, 2 meeting rooms and conference space
  • Within a 10-minute walk of World Trade Center and Supercines Orellana
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1592 square feet (148 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly HM International Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Guayaquil hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
HM International Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,592 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13.20 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HM Hotel
HM International Guayaquil
HM International Hotel
HM International Hotel Guayaquil
Hotel HM
Hotel HM International
HM International Hotel Hotel
HM International Hotel Guayaquil
HM International Hotel Hotel Guayaquil

HM International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 7 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room that I received in pretty bad conditions, I didn't stay
Stayed 1 night in Jan 2020

6/10 Okay

Mirasol, Cuenca

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk service really poor, we ask for wifi access the ask make us came aout the rom so we can have access, really poor service personal
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Wallace, Caguas, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
ROOM SERVICE WASS HORRIBLE, WE HAVE TO REQUEST FOR TOILET PAPER, TOWELS WERE OLD, SCRATCH AND STAIN.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment!!!
New hotel come with grandfather's aircon. The noise will make you unable to sleep the whole night. When you bathing the water will spill out and whole bathroom floor wet and slippery. Difficult to get Taxi service, might waste you 40 minutes just to wait for the taxi. Cost of the restaurant too high. Overall not recommend to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Affortable
This is my third time staying at HM Int'l. Great hotel for the price. Will Stay again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Will stay here over and over again. Great staffs. Comfortable and clean rooms. Way to go.

6/10 Okay

David, Chicago

Liked: Cleanliness, room comfort
It worked for me
Quaint and good for the money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very helpful with arranging transportation to the airport and with troubleshooting issues we were having connecting to the wifi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ni hotel close to the airport and malls. Safe
Its not the first time I stay at this hotel. Everything is awesome. The staff is great, the rooms very clean and nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Diego, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very good experience nuce hotel and very goos service

6/10 Okay

mark

Liked: Staff & service
Noce stay but hotel not as "high standard" as...
... As the google reviews suggest. Internet is horrible and very hard to work from the room or even make good quality skype calls. Other than that everything was ok.

10/10 Excellent

Dmitry, HNL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to airport and Night club Isla del Tesoro

2/10 Terrible

Ana R, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver bad service and attention
Restaurant for dinner without service before close time. Wi-Fi dosen't work.

4/10 Poor

/0/

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Me pusieron una habitación en la que no funcionaba la cerradura y por lo tanto el cuarto no quedaba con llave cuando salía. Estaban todas las habitaciones abiertas, porque me explicaron en ese piso las alquilan por horas.
Stayed 1 night in Feb 2020

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUY RECOMENDABLE
TODO ESTUVO MUY BIEN, LIMPIO Y BIEN LOCALIZADO
Stayed 1 night in Sep 2019

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es cómodo, el personal muy amable y el desayuno es rico. Al restaurante le falta un poco más de variedad en su carta. El único inconveniente fue que decía que tenía gimnasio y cuándo llegue me dijeron que hace tiempo estaba en reparación, deberían quitar que tienen gimnasio si no se puede usar temporalmente.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jul 2019

4/10 Poor

Carlos, Lima

Disliked: Cleanliness, property conditions & facilities
De paso
Tuve que pedir todos los dias que me subieran toallas, y no estaban cuidadas. Tuve que exigir que hagan el aseo. La verdad no fue agradable la experiencia
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Sabanas manchadas, tv no sirvio el primer dia, gimnasio en reparacion, piscina pequeña, ducha no tenia para colocar el jabon y shampoo, realmente para el precio me decepciono, fue mi 2da vez alli la 1ra hace 3 años y se deterioro
Stayed 2 nights in Jun 2019

10/10 Excellent

Javier, México

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, limpieza y servicio, buen trato del personal
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018