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Doris Cruise

5.0 star property

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Photo gallery for Doris Cruise

Outdoor pool
Reception
Reception
Terrace/patio
Junior Twin Suite, Balcony | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
Doris Cruise Waiting area, Dock 35,, Tuan Chau, Ha Long, Quang Ninh, 200000
  • Dolphin Club
    ‪3 min drive‬
  • Tuan Chau Beach
    ‪4 min drive‬
  • Ha Long Night Market
    ‪11 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪47 min drive‬

Room options

View all photos for Executive Suite Sea View with Private Balcony

Executive Suite Sea View with Private Balcony | Minibar, in-room safe, desk, laptop workspace

Executive Suite Sea View with Private Balcony

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

Junior Double Suite, Balcony

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room, Balcony

Family Connecting Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Family Connecting Room, Balcony

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Honeymoon Suite, Terrace, Sea View

Honeymoon Suite, Terrace, Sea View | Minibar, in-room safe, desk, laptop workspace

Honeymoon Suite, Terrace, Sea View

  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Ocean View

Junior Ocean View | Minibar, in-room safe, desk, laptop workspace

Junior Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Suite, Balcony

Triple Suite, Balcony | Minibar, in-room safe, desk, laptop workspace

Triple Suite, Balcony

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Junior Twin Suite, Balcony

Junior Twin Suite, Balcony | Minibar, in-room safe, desk, laptop workspace

Junior Twin Suite, Balcony

  • 28 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Executive Suite Sea View With Private Balcony

  • Sleeps 2
  • 1 King Bed

Connecting Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Triple Suite

Minibar, in-room safe, desk, laptop workspace

Triple Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Double or Twin Room with Balcony

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Sea View with Private Balcony

Minibar, in-room safe, desk, laptop workspace

Junior Suite Sea View with Private Balcony

  • Sleeps 2
  • 1 Queen Bed

Junior Suite Twin With Balcony

  • Sleeps 2
  • 2 Single Beds

Honeymoon Suite, Terrace, Sea View

  • Sleeps 2
  • 1 King Bed

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About this property

Doris Cruise

Luxury cruise ship with full-service spa and free breakfast
Along with a full-service spa, this smoke-free cruise ship has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Doris Cruise offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Doris Cruise. During your stay, this vessel weighs anchor and sets sail. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym, sailing and fitness classes
  • Just a 3-minute drive from Tuan Chau Park and a few minutes from Tuan Chau Amphitheater
  • Airport and cruise terminal shuttle service available for a fee
Doris Cruise offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. A fitness centre, spa services, and a library are also featured at the luxury Doris Cruise. A cruise ship terminal shuttle and a round-trip airport shuttle are available for a fee.

This 5-star Ha Long cruise ship is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Doris Cruise has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Books
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sailing
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 12:30 PM
Late check-in subject to availability
Late check-in fee for check-in between 12:30 PM and 4:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 1:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please be advised that this property is a cruise ship and not a standard hotel.
Registration is valid with full name, date of birth, nationality, passport number, and visa expiration date for all passengers. A valid passport or ID card is required at check-in.
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi. A roundtrip daily transfer from Hanoi to Ha Long is available, with surcharges applicable. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Doris Cruise

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 699000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 12:30 PM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Doris Cruise offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 1:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Doris Cruise Cruise
Doris Cruise Ha Long
Doris Cruise Cruise Ha Long

Doris Cruise Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 75 reviews
Rating 8 - Good. 16 out of 75 reviews
Rating 6 - Okay. 5 out of 75 reviews
Rating 4 - Poor. 3 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST Ha Long Bay Cruise
Our trip with Doris Cruise Line was amazing. Everything was flawless from start to finish. The communication was extremely easy for pickup and drop off. The bus was right on time and picked us up right outside our hotel. The bus was extremely comfortable and quick. From there the tender from the pier to the boat was quick and easy. The staff was extremely inviting and enthusiastic. The food during our stay was excellent. There was a wide variety for all appetites. Our room was fantastic and the views from the balcony were surreal. The entire boat was clean top to bottom. The location the cruise went to was very secluded during the day. We were worried about this because many travel blogs and forums said the Ha Long Bay cruises are over crowded with ships and not worth it. The Doris cruise was not like this at all. We spent a lot of time searching for a cruise and there were many to choose from. Don’t think any more, JUST BOOK IT!
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A fantastic stay and a fantastic trip. Would highly recommend. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our time on Doris. The staff were incredibly welcoming and helpful. Brian was a character, making mango daiquiri on request. Michael was incredibly helpful and was able to tell us a lot about the wildlife in the area. The food was amazing (sometimes a bit more than needed) and all of the days trips were great. Glad we did the 2 night cruise.
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honeymoon suite was incredible, huge and beautiful, very large outdoor private terrace (though semi overlooked by next door). Great experience, though would have liked more time cruising (we had a 45 minute tender boat transfer) and as all these cruises, tried to pack too much activity into a short time and sadly even Lan Ha Bay was busy with lots of rubbish in the water. Food was good including lots of vegetarian options. Overall very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Halong Bay, Doris ok
Fabulous staff, wonderful trip. Tat was a great host, very sweet. Our butler Annie was lovely. The room was tired and really need updating however the private balcony was great! The most disappointing thing was the spa. It wasn’t accessible via the top deck bar area and you can’t see anything when sitting in the spa. Also on day 2 it was green!! Awful, we didn’t go in on day 2. Good on the buffet each meal was really good. The day trip to the village was great!
Stayed 2 nights in Apr 2024

8/10 Good

HAI DANG

Liked: Staff & service, property conditions & facilities, room comfort
Service was simply amazing. Crew members are very friendly and helpful. The only thing that frustrated me during my stay was roaches. They were on the ship, and also in my room. We caught 3 little ones in our room on day 1. Cruise management has to take action before the infestation gets worse.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cristopher

Liked: Cleanliness, staff & service
Disliked: Room comfort
The experience 100% worth it , the room may need improvement, specially with the smell
Stayed 1 night in Feb 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The Doris is AMAZING! We felt well taken care of, from pickup to dropoff. We actually wished we would have booked two nights instead of one. The food is very good and caters to Western tastes while also offering local options. The activities were engaging, the staff were pleasant and all spoke good English. The rooms (and especially bathroom!) are very well sized for a boat room, and very comfortable. The boat itself is well kept, and has amenities like a hot tub. Balconies on this boat are very private, you don't get somebody else just behind a thin wall. Our complaints were very minor, like spa treatments only being offered in room without linen/pillow replacements, or the front desk not being staffed in the early morning. Overall, we would be happy to undertake another journey with Doris Cruise and fully recommend them.
Stayed 1 night in Dec 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience with Doris cruise!! Cruise ship was clean and spacious. Food was great, had lots of meals for a one night cruise. The staff service was excellent especially Mia. There was a lot of things planned for guests if they wanted to go on excursions or activities as well! Highly recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and organized. Activities were fun but wish there was something other than squid fishing at night as it was not in season and you were not going to catch anything. Food was good but not a lot of variety.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boat and lovely crew as well! There are some others like Elite which look a bit more modern but this has a nice colonial feel. Also, it’s not as big so make sure where your room is for the noise.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Stayed 2 nights in Oct 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cruise was ok though the choice of food poor considering we told them I don't like seafood. There was NO entertainment we could hear the other cruises with karaoke and we had nothing on the 2nd night the crew had packed up by 8pm and we asked them to put the chair covers back so we could sit up top which they did. We felt like we were keeping them from their own party which was in the tender boat. We found that at the end there was alot of confusion on paying the bill and we ended up having to pay 3 separate bills which is unacceptable. It should have been put into 1 bill as we are unsure if we got charged double with all the confusion. So if you like no entertainment I guess it's ok
Stayed 2 nights in Oct 2023

10/10 Excellent

Leanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time on Doris Cruise. Family friendly. The staff were very helpful and gave great service. Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alison

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroach galore
This was meant to be the highlight of our 6 week Vietnam trip but it was really disappointing. It seemed Amazing first off, but soon we realised it definitely was not 5 stars. Our room had cockroaches in and we had to change rooms twice so that we could sleep without being covered in bugs. Due to having to move rooms twice, the second time at 2am, we missed the excursion on the last day which we really wanted to go on, but everything starts so early that you can’t really get good sleep and go out on the excursions. The food on the buffet on the first night wasn’t great. Also I wouldn’t bother booking the transfer back to Hanoi with Doris cruise- we got dropped off on a random busy road 1.5 hours away from our hotel instead of the Pan Pacific which we paid for! The crew were brilliant though. I would not choose this cruise again.
Stayed 2 nights in Aug 2023

4/10 Poor

Yi

Disliked: Cleanliness, staff & service
Bad service
Stayed 1 night in Aug 2023

10/10 Excellent

Dounia Nesrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Great experience with really clean and brand new look vibe. We loved the overall stay and the fact that the cruise is taking car of everything from food to activities. Only improvement is to provide clean / filtered on regular basis pls.
Stayed 2 nights in May 2023

6/10 Okay

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
There were more than 15 guests from India preferring Vegetarian meals but the Chef was able to handle, the fruits were in shortage, strictly not a good place for Indians, these people should understand the requirements of Indians and then appropriately handle it, will not recommend any Vegetarian Indian to book this Cruise, luckily we had our home made food
Stayed 1 night in May 2023

6/10 Okay

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked an executive suite and got upgraded to a honeymoon suite. That was nice of them. However, for the price we paid the food was lacking as was the cruise itself. The ship just sailed to a certain point and anchored for the rest of the night and the following morning. We did not get to see much of Halong Bay as well as Lan Ha Bay. It seemed they paid more attention to the excursions such as kayaking. I wish that the cruise should provide more exploring of the bay
Dining hall
Stayed 1 night in May 2023

6/10 Okay

ACHAL

Stayed 1 night in Apr 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute highlight of our trip to Vietnam. Friendly courteous staff, great food and atmosphere. Nicely presented, clean cabins. An all over brilliant experience.
Stayed 1 night in Apr 2023