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Hotel Okada

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Okada

Public bath
Exterior
Hot springs
Public bath
Bathroom sink

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included

Explore the area

Map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Tenzan Onsen
    6 min walk
  • Tamadare Falls
    7 min walk
  • Gyokuren Shrine
    7 min walk
  • Atsugi Air Base (NJA)
    54 min drive

Room options

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm | Down duvets, in-room safe, free WiFi, bed sheets

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm | Down duvets, in-room safe, free WiFi, bed sheets

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • 51 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

  • 51 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking | Down duvets, in-room safe, free WiFi, bed sheets

Standard Japanese Style Room, Non Smoking

  • Sleeps 5
  • 5 Single Futons

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room, Non Smoking

  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | Down duvets, in-room safe, free WiFi, bed sheets

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
  • 2 Single Futons

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
  • 2 Single Beds

View all photos for Western-style Twin Room SENYU With Hot Spring Bath

Down duvets, in-room safe, free WiFi, bed sheets

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

Down duvets, in-room safe, free WiFi, bed sheets

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Japanese-Style Room - Non-Smoking

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

Dining | Breakfast and dinner served

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5
  • 5 Single Futons

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Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1199)
The price is CHF 367
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Hakone Kowakien TEN-YU

About this property

Hotel Okada

Boardwalk/promenade Hakone ryokan in Yumoto with free parking
A restaurant, a snack bar/deli and a coffee shop/cafe are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and a 24-hour front desk are on-site.
Hotel Okada offers 103 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Our customers tell us that they can't get enough of the helpful staff at Hotel Okada. During your stay, you're just a quick walk from Tenzan Onsen. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes hot springs
  • 12 minutes by car from Odawara Castle and 14 minutes from Hakone Open Air Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Hotel Okada offers its guests hot springs. Event space at this ryokan measures 5199 square feet (483 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at Hotel Okada. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

Sky Lounge – This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 5:30 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Okada.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 737 reviews" "
Rating 8 - Good. 256 out of 737 reviews" "
Rating 6 - Okay. 85 out of 737 reviews" "
Rating 4 - Poor. 31 out of 737 reviews" "
Rating 2 - Terrible. 8 out of 737 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yung, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia Louise Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is topnotch! They explained everything about the hotel (dining, onsen, room, shuttle bus). The breakfast buffet was great! Lots of choices even with the drinks. They have free foot spa, and then the onsen was the best. So relaxing after a whole tiring day. Also, there is a free hot/cold variety of teas near the foot spa area which was really good. The room is clean, lots of freebies in the bathroom. There are also slippers with different sizes, and pajama which was really cool. There was a fantastic view of the mountain and the river in our room. All in all, we enjoyed our stay and will highly recommend this hotel. If given the chance to travel to Hakone again, I will choose this hotel again for sure.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went on a really rainy day and still got to enjoy the hotel and hot spring and have a great time
Stayed 1 night in Aug 2024

10/10 Excellent

Jane Xiaohui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Idan

Liked: Cleanliness, staff & service, amenities
The rooms are bit old but ok staff is great and breakfest buffe is excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Cheung Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice, ample options for buffet dinner.
Stayed 2 nights in Jul 2024

6/10 Okay

Nathalie

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Vera

Stayed 1 night in Jul 2024

6/10 Okay

Vincent, Redmond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We only stayed for 1 night so it was ok but this hotel definitely needs renovation. Our room was ok but it looks like the entire hotel still smell like cold tobacco. The buffet was decent.
Stayed 1 night in Jul 2024

8/10 Good

thao, wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was hoping swimming pool was running since website stated summer open but it wasn’t until July 20. It was a nice place overall. Older in the midst of remodeling.
Stayed 1 night in Jul 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Derek, san jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very nice. quiet area, opposite of the hotel is mountain and small spring. it is very green.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kai Yat Norman

Stayed 1 night in Jun 2024

10/10 Excellent

Kin Sing Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hak Kan Belinda

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Stayed 1 night in May 2024

10/10 Excellent

Michael

Stayed 2 nights in May 2024

10/10 Excellent

Truyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The traditional setting is beautiful. Buffet is great with lots food options.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful and wonderful spot to go to. Not a lot of food immediately around, but take a bus over to the station and you'll find a lot. Sadly not 5-stars because expedia markets this hotel for 2-6 people per room, but when you book a room, it only does so for 2, and on arrival you have to pay to have the other 4 stay as well.
Stayed 2 nights in Mar 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent service
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiu Fang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little old but really big. For an in room onsen, it’s value for money and there’s no complaints. The toiletries were great. It’s hard to get to the hotel after dark so you’d need a taxi for that. Thankfully taxi prices are affordable from hakone Yumoto station.
Stayed 1 night in Apr 2024