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Musashino Bekkan

3.5 star property

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Photo gallery for Musashino Bekkan

Restaurant
Interior entrance
Front of property – evening/night
Luxury Twin Room with Tatami Aria | Down duvets, bed sheets
Public bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
425-1 Miyanoshita, Hakone, Kanagawa, 250-0404
  • Hakone Open Air Museum
    ‪19 min walk‬
  • Hakone Kowakien Yunessun
    ‪3 min drive‬
  • Hakone Gora Park
    ‪4 min drive‬

Room options

View all photos for Japanese Style Premium Room

Japanese Style Premium Room | Down duvets, bed sheets

Japanese Style Premium Room

  • 104 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Standard Room

Japanese Style Standard Room | Down duvets, bed sheets

Japanese Style Standard Room

  • 59 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Deluxe Room (Shared Bathroom)

Japanese Style Deluxe Room (Shared Bathroom) | Down duvets, bed sheets

Japanese Style Deluxe Room (Shared Bathroom)

  • 83 sq m
  • Mountain view
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese Style Superior Room

Japanese Style Superior Room | Down duvets, bed sheets

Japanese Style Superior Room

  • 65 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Luxury Twin Room with Tatami Aria

Luxury Twin Room with Tatami Aria | Down duvets, bed sheets

Luxury Twin Room with Tatami Aria

  • 67 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Style Luxury Room with Open-Air Bath

Japanese Style Luxury Room with Open-Air Bath | Down duvets, bed sheets

Japanese Style Luxury Room with Open-Air Bath

  • 54 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Standard Twin Room

Japanese Style Standard Twin Room | Down duvets, bed sheets

Japanese Style Standard Twin Room

  • 59 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room | Down duvets, bed sheets

Japanese Style Deluxe Room

  • 95 sq m
  • Sleeps 5
  • 5 Single Futons

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About this property

Musashino Bekkan

Ryokan with free breakfast, near Hakone Kowakien Yunessun
A bar/lounge, massage/treatment rooms and a meeting room are available at this ryokan. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, a 24-hour front desk, a front desk safe and free train station drop-off are on-site.
Musashino Bekkan offers 20 accommodations with Hot tubs and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, spring water baths, toilets with an electronic bidet and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Musashino Bekkan. During your stay, you'll be within walking distance of Hakone Kowakien Yunessun. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe and a meeting room
  • On-site recreation includes hot springs
  • Just a 3-minute drive from Hakone Kowakien Yunessun and a few minutes from Hakone Open Air Museum
  • Free train station pick-up and train station drop-off shuttle service
Musashino Bekkan offers its guests hot springs. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Musashino Bekkan also features spa services and a front desk safe. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Guests are served a free full breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast
  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In a national park

Spa

  • 24-hour public bath
  • Aromatherapy
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • In-room dining only
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Musashino Bekkan offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Musashino Bekkan Inn Hakone
Musashino Bekkan Inn
Musashino Bekkan Hakone
Musashino Bekkan
Musashino Bekkan Ryokan
Musashino Bekkan Hakone
Musashino Bekkan Ryokan Hakone

Musashino Bekkan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 321 out of 431 reviews
Rating 8 - Good. 74 out of 431 reviews
Rating 6 - Okay. 20 out of 431 reviews
Rating 4 - Poor. 10 out of 431 reviews
Rating 2 - Terrible. 6 out of 431 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true traditional ryokan experience. The feel and service of all the amentities was superb. We were worried about the food as it was very unique. However all of it exceeded expectations. All the food was worth trying and had such an earthy feel to it. The service of the staff members were impeccable. Very kind and helpful. The place is little far to get to. So recommend calling ahead for shuttle service from the ryokan. Highly recommended.
Stayed 2 nights in Nov 2024

6/10 Okay

Christine

Travelled with partner
A rustic ryokan. Probably had seen better days and is due for a renovation. The front of the ryokan is beautiful and so is the lobby. Here are the pros: -beautiful front exterior and lobby -quite location -great zen (massage room) on the second floor CONS: -inconvenient location. The hotel was supposed to pick us up from the bus or train station. We emailed them and had the Family Mart clerk called them but they didn’t answered. After waiting for 40 minutes, we asked the Family Mart clerk to call us a taxi. Thank goodness for him or we wouldn’t know what to do because it was getting very cold! -we were given a different room than what was booked. The room we booked was over 500 sq feet with a tatami table, which am a sleep at least 4 people. The room we were assigned was more of an entry level room fit for only two guests. -English was very limited at the ryokan. We probably would appreciate the food more had our waitress explain what they are. The menu was as very vague and didn’t include al the dishes & condiments. -while the outdoor onsens are great, they don’t have showers for guests to wash up before entering the onsens. -our room faucet has only cold water. It was difficult to wash the face and hands in feeezing cold water. -the room shower was outdoor. It is okay in the Summer but definitely not appropriate in he Winter. Also,a fthe wooden floor -a portion of the wooden panel on the onsen in our room is missing. It should have been replaced.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Musashino Bekkan was the absolute highlight of our trip to Japan. Staff are so accomodating, and if it weren’t for our flight home we would have extended our stay. 5 stars just isn’t enough
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Ryokan experience
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Mississauga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very unique stay if you are looking for a very traditional experience. Food was multi-course and high level. Rooms were huge and peaceful. The place could convert their photography room to a kids playroom / nursing room as massage chair area is off limits to younger guests. Private and public onsen were on of the best. The hotel could use a bit updating for their in room amenities and bathroom. Drinks and outside food is not permitted. Meals are 2 hour experiences and you will be very full.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anish

Stayed 2 nights in Nov 2024

10/10 Excellent

Mays

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel i stayed at during my trip in Japan, loved everything about it.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with family
When rustic means old
Pictures are deceiving. The property is old and run down with visibly worn and moldy surfaces. Service was inconsistent and cold. Basically paying for the kaiseki meals, which were voluminous and tasty. Would not recommend this hotel if there are other options available.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very responsive and attentive. Having an in room onsen is great so that we can take a dip in it any time we like. Although the property is a little out of the way, they can always take you to near by bus or train station upon request. Dinner and breakfast are served inside the room. You sit on the floor and the table is about 12-14" high. Sitting cross leg may be uncomfortable to those who are not used to it. Getting up from that sitting position may be difficult for some.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here, food and service were excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

shawn

Stayed 1 night in Oct 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very quaint and tucked into the side of a hill inside of the forest. Very traditional Japanese style with super attentive staff and lots of great amenities. Has multiple baths, sake/tea room and bar. Easy to get around from the hotel as it’s close to everything. There are beautiful hikes and waterfalls with in 20 minutes walking or a quick cab ride. The hotel provides a 12 course omakaze japanese style dinner and breakfast. It’s truly and exceptional place where you can relax and find a traditional Japanese experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place and so refreshing and relaxing. They allowed tattoos in public baths which was really nice and let me enjoy the traditional bath house experience. The staff are so kind and helpful and the keiseki dinner was elaborate and beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, so relaxing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful mountain ryokan with several onsen baths, public and private, including a private wooden tub in the room itself. We were given yukata and tabi socks to wear around the hotel, and treated to a kaiseki dinner and Japanese breakfast with local, traditional ingredients. We loved the shady forest landscape and all of the care put into maintaining this special place. The facilities are a little bit older, but we expected this when booking, and were delighted by the accommodations! If you are looking for somewhere bright and modern, this is not it. This is a cozy, forested, mossy location.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Siu Tang Alex

Liked: Cleanliness, staff & service
Stayed 2 days in this 20 rooms traditional Japanese style hotel, very zen n quiet, better for couples. In room private osen n public osens were good . No onsite restaurant, breakfast n dinner served in room. Food was excellent, we usually couldn't finish all. The Japanese lady serving our room was attentive, informative, joyful n helpful in every way. Her English was good enough to communicate with us. Should have asked her name to publicly praised her. The hotel had frequent shuttle bus taking us to nearest train/bus station, 5 minutes away, so in a way was easy to get around. That said ,for return , we had to call them to pick us up at same station . This was not easy for us with travel data cards that had no local phone numbers. So they said we could email them for pick up n I had no idea how long that would take as we were lucky enough to always got back by taxi. Btw taxi was not easy to find around that area. Other than that, though the property was very clean, it was old n probably the mountain moisture dampen the wood or sth, when we first enter our room there was a smell . After we turned on AC for a while , the odors was no more . Next day, with opened window overlooking the valley of trees, the very refreshing air was sth we didn't have living in city. The property had many very interesting museums around, about 15 to 30 minutes ride. We also went to areas around the train stations for coffee or simple lunch so we were never bored. Would recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place for experiencing traditional Japanese hospitality. The staff were friendly and helpful. The meals were delicious and different from anything I have had before. There was a lot of food. The baths were really nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
This place is great, very traditional great facilities. The food is amazing and there is a lot of it.
Stayed 2 nights in Oct 2024

8/10 Good

Zhanpeng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cute little ilder lady who prepared and set up our meals. Despite the languange barrier she was very friendly, charming and warm. She provided helpful advice as to what to see and how to get around. We would love to come back and stay with you again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Stayed 2 nights in Oct 2024